Rachel B.

Experience

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  BSAVA Congress

  Mar 2014 - Apr 2014

  Event Steward

  Stewarding at the National Indoor Arena and the International Convention Centre in Birmingham for the BSAVA Congress, which is held annually in these venues. Directing, helping, and dealing with over 6,000 people over a course of 5 days.

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  CTIH LIMITED

  Aug 2014 - May 2017

  Bar Staff and Waitress

  Working with AC Group I am able to work in various areas of Ascot Racecourse and experience different customers and work in different environments. Generally my responsibilities include cash handling, providing outstanding customer service, and serving alcoholic beverages, soft drinks and food. At the racecourse I work in a fast paced and demanding environment that requires a calm nature and clear thinking, as well as the ability to work both in a team and independently.

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  CPM UK

  Oct 2014 - Mar 2015

  Brand Ambassador

  Working with a popular, well-known supermarket offering customers samples of products with friendly communication. Creating an easy-going, non-pressured atmosphere for the customers, I talk to them and focus on their needs and opinions of the product. Responsibilities include food handling, product handling, customer service, great and friendly communication, and working in both a team and independently.

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  Penarth Pier Pavilion

  Jun 2015 - Dec 2015

  Venue Hire and Events Assistant Coordinator

  For my industrial placement at university I volunteered as a full time assistant event and venue coordinator at the Pavilion. My role consisted of a variety of responsibilities at the seaside venue. Primarily, I assisted the Venue Hire Coordinator by liaising with clients and meeting with them to discuss the hiring of the venue, of who are more than often future newly-weds wanting to tie the knot at the beautiful Pavilion Pier. Furthermore, I was also on board with the physical set up of events from designing the floor plan on Photoshop, to tying colourful sashes around chairs, to welcoming guests as they arrive. I have also had the responsibility of running weddings on my own without the Venue Coordinator, thus allowing me to exercise my leadership skills and increase my confidence. I enjoy the variety of roles and responsibilities as it exercises other skills such as multitasking, team work as well as communication and customer service.I also helped with budgeting of events, recording costs on Microsoft Excel, and I was also in charge of receiving and noting the RSVP lists for events open to the public, such as The Penarth Chamber Music Festival as well as the Member's Summer Party.As the environment can vary from slow paced administrative work to fast paced physical set ups of events, I feel as though my experience here was extremely beneficial and I definitely learned something new every day. Show less

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  Deer Park Hall

  Feb 2016 - May 2017

  After completing my industrial placement at the countryside venue, I was given the opportunity to continue during my last year of study. Responsibilities and roles include managing staff, communicating with suppliers, when possible attending the couple's set up day to introduce myself and get a feel for the day, ensuring the day runs smoothly and as scheduled, and furthermore ensuring the couple and their guests are happy. On the day I am also the main point of contact for both my clients and staff/suppliers. Show less My role at Deer Park Hall was to organise, manage, and host events, mainly weddings. My responsibilities covered the whole of the planning process at the venue. From meeting a newly-engaged couple and showing them around our beautiful venue, to booking them on our calendar, to dealing with their invoices and statements, to ensuring they're up to date with their planning and details, to overseeing their set up day and ultimately hosting the wedding day. On the wedding day my roles ranged from managing the music in the Ceremony, to glass collecting for the bar and to making sure the entire wedding party are where they need to be at certain times. As well as this I book and organise conferences and meetings, ensuring the equipment and refreshments are available and set up ready for them to use. Show less

  • Wedding Host and Social Media Assistant

    Sept 2016 - May 2017

  • Wedding Host and Events Assistant

    Feb 2016 - Sept 2016
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  Canada Lodge and Lake

  Jul 2017 - Mar 2019

  My role as Head of Events involved the creation of new in house events alongside the role of coordinating and managing weddings and private functions.Responsibilities; Creating partnerships, managing clients, creating social media marketing and campaigns, table plans, menu planning, event set up and break down, invoices and payments, emails and telephone calls, managing weddings and private functions from start of the planning process up to feedback post-function.Programmes used; MS Office, Canva, MailChimp, PhotoShop, Instagram, Facebook, Pinterest Show less

  • Head of Weddings, Events & Social Media

    Jan 2018 - Mar 2019

  • Wedding Coordinator and Social Media Assistant

    Jul 2017 - Mar 2019
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  Ej catering: Cardiff's Tastiest Catering Company.

  Mar 2019 - Sept 2019

  Operations Manager
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  Velindre Cancer Centre

  Feb 2021 - May 2021

  Switchboard Operator
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  Park Plaza Cardiff Hotel

  Mar 2021 - Aug 2021

  Corporate and celebration event managementClient managementEvent admin; emails, telephone calls, invoices, payments, table plans, event schedules, online platform communications, menu planningProgrammes and software used; Opera for general hotel and event bookings, MS Office, ResDiaryNotable work: Leading on large hotel events such as Beaujolais Day. Organising and managing the Christmas schedule of events, with multiple events to be managed during the festive period, including private functions, joiner parties, and restaurant celebrations alongside the regular business of corporate meetings and celebratory events. Show less

  • Senior Event Coordinator

    Oct 2019 - Aug 2021

  • Reservations Coordinator

    Mar 2021 - May 2021
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  ASH Wales Cymru (Action on Smoking and Health)

  Aug 2021 - Jun 2024

  Marketing and Campaigns Officer

  Responsibilities include:Planning and management of campaigns and eventsManagement of social media channels and messagingAnalysing and reporting Social Media engagement Creating and maintaining client relationshipsExploring new avenues for ASH Wales to make smoke free the social normSoftware used: Salesforce, MailChimp, Survey Monkey, Sage HR, Canva, Instagram, Facebook, Twitter, WordpressNotable work: Led on campaign for first Smokefree Beach in North Wales, including organisation of launch event on Benllech Beach which gained excellent press interest including BBC and ITV News. Took lead on Social Media for Welsh Government's Illegal Tobacco Campaign No Ifs. No Butts. - Creating and delivering resources to schools, PCSOs and other community members to further spread the message of the campaign. Show less

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  Rbsocials

  Jun 2022 - now

  Owner
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  VES Recruitment

  Jun 2024 - now

  Social Media and Marketing Officer