Talk to sales Try for Free
Hongbin (Jack) Sun

Hongbin (Jack) Sun

Senior IT Operation Analyst

Followers of Hongbin (Jack) Sun95 followers
location of Hongbin (Jack) SunPutuo District, Shanghai, China

Connect with Hongbin (Jack) Sun to Send Message

Connect

Connect with Hongbin (Jack) Sun to Send Message

Connect

  • Timeline

  • About me

    Dyson - IT Services Operations Manager / Customer Experience

  • Education

    • Shanghai Ocean University

      -
      Bachelor's degree Computer science and technology

  • Experience

    • The Walt Disney Company

      May 2012 - Oct 2018
      Senior IT Operation Analyst

      1. Great China PC/MAC clients deployment tool GSS console handler 2. Asia-Pacific proxy contactor with International Desktop Systems Management Team 3. Top management support including big event and personal IT support 4. Team monthly tickets collection and data report, analyze for APAC leader 5. Member of MAC expert group in APAC region 6. Secondary support for internal staff on IT enquiries and related issues 7. Create automation scripts for application and function installation 8. Cisco Communications Manager handler 9. McAfee EPO server handler for Great China 10. MS Active Directory admin 11. IT trainer for internal staff 12. Lead Office365 migration project 13. Lead Win10 1709 upgrade project Show less

    • WeWork

      Oct 2018 - Mar 2020
      高级信息技术工程师

    • Deutsche Leasing Gruppe

      Mar 2020 - Nov 2021
      IT Manager

      Overall IT management

    • Dyson

      Nov 2021 - now
      IT Operations Manager

      In charge of IT service delivery for Greater China, Japan and Korea. Capex/Opex setup, IT procurement, SLA management and End User Experience management

  • Licenses & Certifications

    • PMP