Muhammad Haekal Fikri

Experience

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  Batam Aero Technic

  Sept 2019 - Sept 2019

  Student Intern

  Student Intern at Battery Shop-Check the condition of the incoming battery-Charge the battery-Ensure the quality of the battery after being charged-Make a daily report

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  PT Bank Mandiri (Persero) Tbk.

  Feb 2020 - Aug 2020

  Internship Program

  PMO Business Process Re-Engineering-Retrieve data from the server-Check defect issue-Make daily reports of partner data

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  Universitas Pancasila

  Mar 2020 - Dec 2020

  ERP Centre Lab Assistant

  Modul Sales and Point of Sales-Make pre-test and post-test questions in edmodo-Explain the sales module to the practitioner-Check reports from practitioners

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  DesktopIP Corporation

  Oct 2020 - Dec 2020

  Enterprise Resources Planning Consultant

  -Perform data validation to check whether the master data provided by the client is appropriate to enter the Odoo system-Interview clients to understand their company's current business processes-Understand Odoo's basic features and provide feature recommendations to clients based on their needs-Creat meeting minutes with clients-Creat deliverables in the form of functional documents such as flowchart and mockup-Perform data validation to check whether the master data provided by the client is appropriate to enter the Odoo system-Perform data cleansing-Changing or correcting client data according to system best practice-Build a prototype-Enter master data to the system-Perform testing whether the feature is suitable for use and in accordance with your needs-Prepare documents and carry out User Acceptance Testing Show less

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  PT Indo Metal Prima Perkasa

  Dec 2021 - Jul 2022

  Logistics Staff

  -Execute SOP (Standard Operating Procedure)-Execute the WI (Work Instructions)-Stock Opname-Make Raw Material Planning-Make a monthly Logistics report that will be given to manager

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  Koltiva

  Aug 2022 - Feb 2025

  Product Operation Officer

  - Manage Koltitrace ERP, Staff Portal, Mobile ERP and Career Portal- Conduct weekly meetings with Product Team regarding recurring production issues- Sharing knowledge or UAT to internal and clients- Manage 5 clients and Internal Users to operate the ERP.- Manage 21 Modules (HR side e.g HRIS and Finance side e.g Cash and Bank, Sales, Procurement, Purchase etc) to improve departmental processes.- Assist in resolving issues if there are complaints from clients based on ticket reporting in Freshdesk with an average of 50 incoming problem tickets per week- Assist data input into KoltiTrace ERP for migration and implementation process- Create User Manual for Koltitrace ERP and FAQ for Mobile ERPMy Responsible Clients:- Swisscontact Indonesia- Swisscontact Cambodia- Swisscontact Laos- Swisscontact Georgia- Fairventures Show less