Neha Dua

Experience

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  DRDO, Ministry of Defence, Govt. of India

  May 2012 - Jul 2012

  Intern

  6 weeks Industrial Training in Defence Research And Development Oraganisation (DRDO) (May,2012 to July 2012) on basic Biotechnology Techniques.

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  V-Mart Retail Ltd.

  May 2014 - Jul 2014

  Intern

  1. Project Study- Employee Job Satisfaction.2. Documentation & maintenance of files of all employees for audit purpose.3. Actively participated in updating employees’ personal & professional information in HRMS software.

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  Mansukh Securities & Finance Ltd.

  Jan 2015 - May 2015

  Derivatives Analyst

  Doing system arbitrage in Commodities market by applying strategies on the proprietary desk ofthe company.

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  Gratitude India

  Oct 2015 - Jan 2017

  HR Recruiter

  • Sourced and selected candidates using platforms like Naukri, TimesJob, and Monster India, specializing in the BPO sector.• Achieved monthly goals of onboarding 4 new hires.• Conducted comprehensive candidate screenings, interviews, and skills assessments.

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  IndiaMART InterMESH Limited

  May 2017 - Jun 2018

  Client Service Executive

  • Optimized per-client revenue through effective relationship management and upselling.• Identified upselling opportunities and exceeded business targets.• Acted as a primary liaison between clients and internal support teams.• Ensured timely collection of payments, contributing to improved cash flow.• Consistently achieved monthly and quarterly business targets.

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  Radiate E Services Pvt Ltd - Call Center Outsourcing

  Jun 2018 - Aug 2018

  Human Resources Executive

  • Utilized Naukri portal for candidate sourcing and selection.• Consistently met or exceeded monthly hiring targets.• Screened candidate resumes to identify potential fits for open positions.• Conducted preliminary interviews to assess candidate qualifications and suitability.• Created and maintained detailed records of candidate communications and activities.• Tracked candidate progress through various stages of the recruitment process.• Acted as a neutral mediator to address and resolve employee complaints or conflicts.• Facilitated open communication between employees and management to achieve resolution.• Oversaw HR administrative tasks, including but not limited to, documentation, filing, and data entry.• Monitored task progress to ensure deadlines were met and quality standards were upheld. Show less

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  Neuherbs

  Oct 2018 - Jul 2022

  • Led the full recruitment lifecycle for IT/Non-IT roles, utilizing diverse channels (Naukri Resdex, LinkedIn, referrals) for sourcing, screening, and interviewing.• Built strong relationships with hiring managers to ensure timely fulfillment of recruitment needs.• Negotiated salaries, resolved candidate issues, and established rapport through effective communication.• Coordinated onboarding/offboarding processes, including personnel file creation and benefits inquiries.• Administered HR programs including payroll, promotions, leave management, performance evaluations, and talent development.• Led a team of 2 juniors in conducting entry-level interviews and daily admin work.• Conducted performance reviews and gap analyses for over 50 employees, fostering continuous improvement.• Developed and updated HR policies and procedures to align with organizational goals and legal requirements.• Handled billing verification and payment processing, ensuring accuracy and timely completion.• Supported daily operations and managed office supplies inventory.• Maintained confidentiality and security of employee and company records using EVE Software. Show less

  • Human Resources Manager

    May 2021 - Jul 2022

  • Assistant Manager Human Resources

    Oct 2020 - Apr 2021

  • Senior Executive Human Resources

    Oct 2018 - Sept 2020
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  GlobalHunt

  Aug 2022 - Aug 2023

  Human Resources Manager

  • Conducted performance management reviews for a workforce of over 100 employees, identifying gaps and implementing improvement strategies.• Fostered positive working relationships by bridging the gap between management and employees through proactive communication.• Conducted interviews with potential IT candidates to assess skills & qualifications, using resume parsing, internal ATS, and LinkedIn Recruiter Lite as sourcing tools.• Assisted in developing and implementing HR policies, including researching employee benefits and safety practices.• Facilitated seamless onboarding for new employees, overseeing paperwork, orientation, and training.• Assisted in payroll tasks, attendance monitoring, and leave of absence management.• Conducted exit interviews and provided support for employee onboarding and offboarding processes.• Contributed to employee engagement initiatives, including incentives, recognition programs, event planning, and feedback collection.• Managed multiple HR email inboxes, ensuring timely and accurate responses.• Maintained HR records meticulously using internal HRMS platforms. Show less

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  TM Staffing Solutions

  Oct 2023 - Feb 2024

  Human Resources Coordinator

  • Supported the recruitment team with posting/updating job postings and scheduling interviews.• Screened resumes, conducted outreach calls, and developed a pipeline of eligible candidates through job boards and social media.• Provided updates to temp staff regarding interviews and job applications.• Organized candidate data (e.g., resumes, assignments, and contact details) in internal databases.• Provided general information to applicants regarding employment opportunities and recruitment status.• Networked with candidates to develop new leads.• Kept databases up to date for current or future open positions.• Acted as a consultant to new hires and assisted with onboarding.• Prepared daily work reports and submitted them to the director.• Met a monthly target of 15 placements. Show less