Rowena Ball

Experience

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  Byron's Fine Food

  Jul 2009 - Oct 2011

  Sales Assistant

  Worked as a sales assistant in an independent delicatessen. Duties included providing excellent customer service both face-to-face and over the phone, taking orders and ensuring that they were made up and priced correctly, familiarising myself with a wide range of specialist products in order to provide a high standard of customer service, assisting in training new members of staff and running the shop in the manager's absence.

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  University of Bristol

  Jan 2012 - Jul 2012

  Research Assistant

  Undertook paid research for a School of Modern Languages project to investigate ways in which advanced language students could assist beginners to learn new languages. Duties included planning and carrying out research with another research assistant, devising questionnaires to gather appropriate information, communicating with students via e-mail and in person to gather information, analysing findings and producing a written report with recommendations.

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  Endsleigh Insurance Services Ltd

  Jul 2012 - Oct 2012

  Sales and Marketing Temp

  Worked temporarily with Endsleigh Insurance, attending freshers events to promote and sell specialist insurance products. Duties included manning a stand in busy university buildings, discussing insurance cover needs with individual students, recommending the best products for their requirements/budgets and calculating premiums.

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  Campus Industries

  Feb 2013 - Oct 2013

  Virgin Media Brand Ambassador

  Worked as a sales representative for Virgin Media, informing students of the different products on offer and helping them to find a package to suit their needs. Promoted deals and attracted interest online using various websites, most notably social networking sites such as Facebook.

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  La Civetta Magazine

  Jun 2014 - Jun 2015

  Section Editor

  Responsible for Il Dipartimento section of La Civetta magazine, commissioning, writing and editing articles in both Italian and English.

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  Epigram Travel

  Jun 2014 - Jun 2015

  Editor

  In charge of content for Epigram Travel and its website. Responsible for commissioning and editing articles for fortnightly print issues, as well as formatting them for print using InDesign software and sourcing accompanying photographs. Also produce copy for the website.

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  La Civetta

  Jul 2014 - Oct 2014

  Social Media Editor

  In charge of the Twitter and Facebook pages for La Civetta, the University of Bristol's bilingual Italian magazine. Posted daily tweets as well as retweeting relevant links to increase follower count. Posted news round-ups on Facebook summing up interesting events in Italy every week, sourcing photos to accompany each one.

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  Virgin Media

  Aug 2014 - Oct 2014

  Retail Temp

  Worked as an administrative and customer service temp at the Virgin Media Retail Store in Broadmead, Bristol, during the busy student season. Responsible for placing orders through Virgin Media Retail call centres and online Student Hub, making sure that all data was entered accurately. In charge of following up queries on paperwork by calling customers, landlords and other Virgin Media teams, as well as checking monthly sales reports to make sure that all sales data had been processed properly. Also responsible for greeting customers and ensuring that they were seen by sales executives in the right order as well as assisting customers with minor technical queries. Show less

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  SilverWood Books Ltd

  Jun 2015 - Jun 2017

  Editorial Assistant

  Working on a range of different publishing projects at SilverWood Books, with a particular focus on proofreading and editorial work. Key responsibilities include:- Assessing submitted manuscripts, compiling reader's reports that identify a book's readership and advise on proofreading and copy-editing, and issuing estimates of publication cost and timescale.- Proofreading manuscripts to ensure that they are consistent and that high standards of grammar, spelling, and punctuation are met.- Undertaking copy-editing training through SFEP and Publishing Training Centre courses.- Writing copy such as book blurbs and articles for the SilverWood website.- Thoroughly checking changes made by copy-editors, proofreaders, and authors throughout different stages of a book's publication to ensure that new errors aren't introduced before typesetting.- Liaising with authors throughout the publishing process to create an attractive, professional product that incorporates their wishes.- Creating elegant and easily readable interior page layouts using Adobe InDesign.- Putting together cover briefs that include authors'​ concepts and ideas, along with research on market-appropriate covers in that book's genre, to pass on to the graphic design team.- Carrying out rigorous checks on covers and interior pages throughout the publishing process to ensure that no errors are sent to print.- Liaising with authors.- Posting regular and interesting updates to the SilverWood Books Twitter feed.- Taking photos for the SilverWood Books Instagram.- A wide range of administrative tasks including data entry, recording and preparing book sales, and ensuring that documents and folders are correctly filed. Show less

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  University of Bath

  Apr 2018 - Jan 2020

  Doctoral Admissions Administrator
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  University of Bristol

  Jan 2020 - now

  Providing support to academics from across the university to obtain valuable industry funding and negotiate the commercial deal. Providing operational support for the South West Biosciences Doctoral Training Partnership, which provides training in cutting edge world-class bioscience and food security research skills.

  • Commercial Research Officer

    Aug 2024 - now

  • SWBio DTP Hub Co-ordinator

    Jun 2022 - Aug 2024

  • International Sponsors and Scholarships Assistant

    Jan 2020 - Jun 2022