Jun Koh

Experience

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  Format Limited

  Jul 2008 - Jul 2008

  General Intern at 2008 Olympics Graphic Designs company
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  Devi Kroell

  May 2009 - Sept 2009

  Temporary Personal Assistant and Operations Intern
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  BizBash

  Jun 2010 - Aug 2010

  Marketing and Circulations Intern
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  Shangri-La Group

  Sept 2010 - Sept 2010

  Sales, Front Office, and Housekeeping Trainee (Rasa Sayang Resort)
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  Carat

  Nov 2010 - Jan 2011

  Digital & Account Planning Intern
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  Li & Fung

  Feb 2011 - Apr 2011

  Fashion Division: Product Development & Merchandising Intern

  Internships journey: Spent summers and a gap year in college interning at multiple companies to explore different industries for the right fit. Ultimately decided on and converted an internship at Carat into a full-time role.

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  Dentsu Aegis Network

  Jul 2012 - Nov 2017

  Responsible for managing direct relationships and planning media campaigns with 4 client accounts within South East Asia (SG, TH, MY, PH, ID). • Member of Dentsu Aegis "Route 500" Leadership Program. Voted "Most Pioneering" by cohort (APAC 2014-2015)• Nominated for “Best Use of Budget” at Marketing Interactive SG Awards (2015)• Represented Dentsu Aegis at Mediaworks Campaign Asia. Appointed Team Lead by external agency peers (2014)• Guest lectured at Ngee Ann Polytechnic (2015) Show less

  • Strategy Manager, iProspect

    Jan 2017 - Nov 2017

  • Digital Manager, Carat

    Oct 2015 - Dec 2016

  • Integrated Media Planner & Buyer, Carat

    Feb 2014 - Sept 2015

  • Regional Account Executive, Carat

    Jul 2012 - Jan 2014
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  NEXT Academy | SEA's Best Coding/ Digital Marketing School

  Jan 2018 - Mar 2018

  Fulltime Student

  Completed an 11-week, full stack, web app development bootcamp including optional final assessment project. Languages: Ruby, JavaScript, SQL, HTML, CSS. Framework: Ruby on Rails.Program details: https://www.nextacademy.com/quantum-degrees/full-stack-web-development

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  Adyen

  Sept 2018 - now

  Managed APAC alternative payment method relationships whilst ensuring product is consistent with Adyen's technical platform to deliver to our merchant's expectations. Managed wallets, BNPL and banking partners. Markets: CN shopper, SG, HK, MY, VN, ID. - Launched 7 payment methods E2E and optimized others. Responsibilities include:-- Negotiating commercial and liability terms alongside legal team-- Working with regulatory compliance teams to ensure acquirer compliance for major payment methods-- Building technical and operational processes to manage merchant requirements, from onboarding onto partner, customer dispute management, and reconciliation-- Influencing and improving product API design alongside tech teams and developers-- Compiling product marketing materials and extending enablement to commercial teams. -- Grow Merchant adoption by identifying and streamlining points of friction (from onboarding & compliance restrictions to operational excellence) with collaboration from internal and external partner teams.- Built market expansion strategies and business plans. Weighing regulatory compliance requirements including cross border, KYC and currency offering considerations. Size market opportunities, identify merchant segments, and set product sales strategy. - Galvanized global stakeholders to produced global strategic guides and conduct workshops. Show less Led a cross functional team of rebels from SG to AMS to deliver a holistic payments service for a US$14 billion technology merchant with a multi-vertical online business in South East Asia, which was (then) an account with the highest margins and potential in APAC. We worked with multiple departments on the Merchant's side to consult and deliver solutions that best fits their business needs. - Shaped and provided consultation on the Merchant's new business development strategies.- Productized the Merchant's payment method offering to the wider Adyen merchant base.- Suggested and improved user product work flows and integrations by working with Merchant product, dev and commercial teams.- Recommended optimizations on the Merchant's internal processes and card payments cost through brainstorms and workshops with Merchant stakeholders or individual teams, both regional and local.- Decreased Merchant's business risk in card fraud transactions (3DS2 and Risk Engines).- Navigated card scheme / local regulatory / PCI compliance around the then evolving business models of Payment Facilitators, Marketplaces, and Stored Value Facilities (Wallets).Relationship manager fluctuated between 4-8 Merchant accounts in my tenure, inclusive of the above global key account. Show less

  • Senior Payments Partnership Manager

    Mar 2024 - now

  • Product Manager

    Jan 2021 - Mar 2024

  • Senior Account Manager

    Jan 2020 - Jan 2021

  • Account Manager

    Sept 2018 - Jan 2020