Kelly Bergeron

Experience

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  ING DIRECT

  Jan 2003 - Jan 2008

  Loan Servicing Assistant Manager

  Responsible for managing the daily processing activities to ensure departmental efficiency and accuracy.

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  Junior Achievement of the Upper Midwest

  Jan 2005 - Jan 2009

  Volunteer Liason for ING Direct and Program Committee Chair

  I recruited and trained new volunteers as well as promoted the program.

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  ING DIRECT

  Mar 2008 - Mar 2013

  Unit Manager, Home Loan Servicing at ING Direct/Capital One Home Loans

  Motivated team of 20 people to achieve personal goals and to consistently meet and exceed performance goals. Ensured adherence to the lending policies, regulatory and compliance requirements, monitored daily workflow volumes, reviewed productivity reports and ensured the file review was thorough and the documentation was accurate and up to date.

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  Leighton Broadcasting

  Mar 2013 - Aug 2014

  Marketing Manager / Event Director

  • Ensured that appropriate training, development and staffing needs were met within the Promotions Department to assure promotional events were executed beyond expectations of the customer. • Organized and presented monthly leadership lessons to rejuvenate and build a stronger team of leaders throughout Leighton Enterprises. • Organized senior leadership meetings to evaluate individual progress of weekly and quarterly goals. • Assisted with creative development of sales promotions for on air contests, events and Granite City Speedway. • Created, coordinated and executed sponsorship packages for Granite City Speedway. • Coordinated and executed all aspects of the Central MN New Car Show and KCLD Fashion Show at the St. Cloud Wedding Expo, including purchasing insured contests. • Coordinated all aspects of the Finish Line Expo, Women's Showcase and the Kids and Parents Expo including selling sponsorships & exhibits, booking entertainment, advertising, tickets, budgeting and staffing. • Assisted in the execution of the Wild Country VIP We Fest, CMA Party and Fire Fest Promotions. Show less

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  Peak Physique, Mn

  Jan 2015 - Aug 2016

  Certified Personal Trainer

  Motivate, support and educate clients on how to achieve their fitness goals• Design work outs of various skill levels and difficulty• Train clients of all fitness levels• Demonstrate and lead group fitness work outs• Support, encourage, empathize and listen to clients needs and provide suggestions for success• Promote and support Peak Physique

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  EPromos Promotional Products

  Mar 2016 - Aug 2016

  Contact Center Manager

  Organize, motivate, implement and support office and team needs• Create performance tracking documentation for team members• Perform behavior based interviews for culture fit and team fit• Create, implement and manage daily, weekly, monthly task and procedure list for team• General office manager duties• Create presentations for senior leadership based on generations and SMART goals• Coach and mentor team members based on performance

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  Orangetheory Fitness

  Aug 2016 - Oct 2022

  Head Coach

  Coach groups of 24-36 clients on cardio and strength equipment that focuses Endurance, strength and power in a 1 hour total body, heart rate based workout. It is truly my passion to motivate and encourage others to push forward and accomplish goals no matter how big or how small they may seem. I firmly believe in the power of positivity and mindset.

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  Self Employed

  Jan 2019 - now

  Personal Health, Wellness and Life Coach
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  First Western Bank & Trust

  Oct 2022 - Mar 2023

  Commercial Account Manager
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  F45 Training

  Jan 2023 - now

  Head Coach & Manager F45 Training in Albertville