Raj J.

Experience

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  Job Centre plus

  Mar 2002 - Sept 2005

  Administration Officer

  I have worked as an administration officer in a busy office environment dealing with benefit applications, meeting daily targets, benefit advice, telephone, email enquires, customer enquiries, face-to-face, etc. I have supervisory experience; our team has won two awards for achieving performance targets.

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  Debt Management - DWP Finance and Commercial

  Oct 2005 - Oct 2011

  Customer Service Advisor/Deputy Team Leader

  Successfully communicating and negotiating recovery of benefit overpayments in a call centre, target driven environment.Deputy Team leader responsible for eight members of staff, delivering training, conducting appraisal reviews, reviewing performance, mentoring colleagues, developing a strong self-development attitude, etc.

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  Charterhouse Training - City College Coventry

  Nov 2007 - Oct 2011

  Human Resource Management Lecturer

  Four years experience in lecturing the CIPD foundation certificates in Human Resource Practice and Learning and Development practice to H.R/L&D professionals.

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  Hudson

  Oct 2011 - Apr 2014

  Recruitment Consultant - Human Resources

  Hudson is a global talent solutions company with expertise in specialised recruitment and leadership, contract solutions, recruitment process outsourcing, talent management and eDiscovery. Key achievements:Awarded Hudson 2012 Performer of the Year for the Hudson HR practices across the UK.Promoted within 1st year of role and constantly in the top 10 HR billing consultants league table 2012, 2013.

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  SF Recruitment

  May 2014 - Aug 2015

  Principle Recruitment Consultant - Human Resources

  I specialise in the recruitment of HR professionals in the West Midlands area, with significant experience in this marketplace I have an excellent network of clients and candidates. Key achievements:Performer of the month Nov 2014Winner of best developed desk 2014Promoted to Principle Consultant 2015

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  National Grid

  Sept 2015 - Nov 2016

  Resourcing Business Partner - (Via Pontoon Solutions)

  I managed the end to end recruitment for head office interim vacancies e.g. Finance, Procurement, HR, Legal, etc on site at National grid. My role was to support the business as an account manager via Pontoon Solutions (MSP) who are a global HR outsourcing company specializing in improving an organization’s talent.Key Achievements:Successfully increased direct sourcing for corporate functions from 25% to 80%Successfully managed and ran multiple recruitment campaigns

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  Network Rail

  Jan 2017 - Jun 2022

  Responsible for managing a driven recruitment team to support Corporate Functions recruitment across Network Rail (Group HR, Legal, Group Communications, Property, Systems Operator, Group Finance, Technical Authority -Engineering, Safety, etc). Driving best practice and delivering an excellent resourcing/talent service. Key Achievements:Key resourcing lead for the largest organisational change program in CP5 - Putting passengers firstIntroduction of programmatic social media advertising and video interviewing across Corporate Functions and implemented a roll out UK wideIntroduction of online assessment tools to enhance volume recruitment offeringI provided SME advice and guidance to executive (C-Suite) level and Heads of HR on resourcing strategy including SWP, DE&I.I successfully completed Network rails flag ship leadership development program (Lead) in 2021 Show less Network Rail is at the heart of revitalising Britain’s railway. Within IT and Business Services, our purpose is to deliver World Class information, technology and business solutions and services, that add value across Network Rail in the most cost-effective and efficient way. To achieve this, we aim to have the right people, information, tools and services in place.Key Achievements:Successfully delivered numerous complex IT recruitment campaignsManaged and recruited organisational change program in Business ServicesSuccessfully recruited CTO, Head of Shared Services and other senior roles.Delivered improved recruitment performance across metrics like time to offer, candidate engagement etc. Show less

  • Senior Resourcing Business Partner

    Sept 2018 - Jun 2022

  • Resourcing Business Partner - IT & Business Services

    Jan 2017 - Sept 2018
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  Santander UK

  Jun 2022 - now

  Resourcing Manager

  I am responsible for managing and delivering high performance for the banks recruitment across Central Functions (Risk & Compliance, HR, CFO, CRB, Audit, Legal & Corporate Governance) via our RPO/MSP partners. I own relationships with Senior Business stakeholders and work closely with them to create effective recruitment plans for large complex campaigns and operational workforce plans. I manage and deliver bank wide projects using Agile methodology which allows us to focus on better customer outcomes at pace (company referral scheme refresh, onboarding redesign, CSAT rollout, recruitment transformation, etc) as part of our HR organisational change programmes, UK resourcing strategy and Santander UK transformation goals.#santanderUK #thesantandereffect Show less