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Mara Balmaceda

Mara Balmaceda

Co-Director of Elementary Affairs

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location of Mara BalmacedaТоронто, Онтарио, Канада

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  • Timeline

  • About me

    Flight Attendant at Air Canada Rouge | Seneca Polytechnic Alumni

  • Education

    • Seneca College School of Hospitality & Tourism

      -
      Ontario College Diploma Flight Services – Operations & Cabin Management

      This exclusive two-year diploma program equips you with job-ready skills through experiential and hands-on learning for an exciting career in the airline industry.You will learn about a flight attendant’s responsibilities, such as maintaining passenger safety and regulatory procedures. Through class work and practical exercises, you will build confidence in dealing with challenging passengers and emergency situations. You’ll develop an understanding of aircraft equipment and practice… Показать еще This exclusive two-year diploma program equips you with job-ready skills through experiential and hands-on learning for an exciting career in the airline industry.You will learn about a flight attendant’s responsibilities, such as maintaining passenger safety and regulatory procedures. Through class work and practical exercises, you will build confidence in dealing with challenging passengers and emergency situations. You’ll develop an understanding of aircraft equipment and practice using it in both normal and emergency scenarios. A service-driven attitude will be fostered and supported by a safety-conscious focus, to effectively deal with a diverse range of duties on the ground and in-flight. Свернуть

    • Seneca College

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      Dual Credit Flight Attendant Specific - Policies and Procedures

      This course introduces students to a career as a Flight Attendant. The Flight Attendant job description and all its inherent responsibilities will be reviewed with a focus on the requirement to successfully pass an airline's demanding and stressful Initial Training Program. Many responsibilities of the position are mandated by Transport Canada, so their role in enforcing regulations will also be covered. Introduced to the Canadian Aviation Regulations in relation to how and when a… Показать еще This course introduces students to a career as a Flight Attendant. The Flight Attendant job description and all its inherent responsibilities will be reviewed with a focus on the requirement to successfully pass an airline's demanding and stressful Initial Training Program. Many responsibilities of the position are mandated by Transport Canada, so their role in enforcing regulations will also be covered. Introduced to the Canadian Aviation Regulations in relation to how and when a Flight Attendant works onboard an aircraft. For that reason, lifestyle and work/life balance will be reviewed as students practice bidding and building a monthly block of work. The course will wrap up with a reflection on how regulations, policies, procedures, and schedules all make great demands upon Cabin Crewmembers. Свернуть

    • Senator O'Connor College School

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      Ontario Secondary School Diploma

      Деятельность и сообщества:Specialist High Skills Major - Business, Extended French Program, Dual Credit at Seneca College, CSLIT General Assembly member, CSLIT Executive Council

  • Experience

    • CSLIT

      Aug 2021 - Aug 2022
      Co-Director of Elementary Affairs

      * Responsible for coordinating and co-chairing the Elementary Catholic Student Leadership Impact Team.* Planned and hosted general assembly meetings on a monthly basis for leaders of the elementary student level. Students aged 12 to 14.* Mentored and led by example to our younger students, demonstrating leadership knowledge.* Worked directly aside aspiring student leaders, teachers, and supervisors to teach and enhance their leadership skills.* Organized and hosted annual iLite (Intermediate Leadership In Training Event) virtually, with over 6000 elementary students and educators in attendance. Свернуть

    • Swiss Chalet

      Jan 2022 - Aug 2024
      Hostess

      * Greet incoming and departing Guests warmly with a genuine smile and eye contact, all while maintaining a welcoming front-of-house experience; being the guest's initial impression of our restaurant.* Escort guests to the desired dining area and presenting menus and current LTOs; manage seating chart for efficient flow. * Assist with servers’ duties, as needed, to maintain service effectiveness in the dining area.* Handle phone calls and customer queries regarding the restaurant and menu.* Ensure quality is at the highest standards of Swiss Chalet; driving knowledge around hospitality. Свернуть

    • The Child Experience (TCE)

      Jul 2022 - Aug 2022
      Summer Camp Counselor

      * Motivated and included campers and staff to engage in activities.* Led and organized camp programs for children on a day-to-day basis.* Provided high-quality recreational opportunities and enjoyable experiences for all campers via arts, drama, sports-related activities and a variety of large-group activities.* Supervised campers and ensured their safety, development and growth, and general well-being.

    • Air Transat

      Jan 2024 - Apr 2024
      Passenger Service Ambassador

      As a Passenger Service Ambassador, we are at the front of every passenger's travel journey, professionally representing our airline company with various duties and responsibilities.* Help passengers with self-serve or assisted check-in procedures* Manage high passenger volume which allowed for fast-paced environment

    • Air Canada Rouge

      Aug 2024 - now
      Flight Attendant

  • Licenses & Certifications

    • Ethical Considerations

      EduTravel Inc.
      Jan 2021

    • Smart Serve Certification

      Smart Serve Ontario
      Aug 2022

    • Customer Service

      EduTravel Inc.
      Nov 2020

    • Project Management

      EduTravel Inc.
      Jan 2021

    • Worker Health and Safety Awareness in 4 Steps

      Labour, Immigration, Training and Skills / Travail, Immigration, Formation et Compétences
      Apr 2021

    • WHMIS 2015

      YOW Canada Inc.
      Apr 2021

    • Blood Borne Pathogens

      Workplace Medical Corp.
      Apr 2021

    • First Aid/CPR/AED Awareness

      Workplace Medical Corp.
      Apr 2021

  • Honors & Awards

    • Awarded to Mara Balmaceda
      President’s Honour List President David Agnew & Academics and Student Services апр. 2024 г. The President’s Honour List recognizes outstanding achievement and is awarded to:- full-time students who have achieved a term GPA of 4.0- students who have an accommodation approved by Counselling and Accessibility Services for the equivalent of a full-time course load are eligible for this standing- students in the Faculty of Continuing Education and Training (FCET) who have achieved a term GPA of 4.0, with a minimum of four courses over three consecutive terms.* Named to… Показать еще The President’s Honour List recognizes outstanding achievement and is awarded to:- full-time students who have achieved a term GPA of 4.0- students who have an accommodation approved by Counselling and Accessibility Services for the equivalent of a full-time course load are eligible for this standing- students in the Faculty of Continuing Education and Training (FCET) who have achieved a term GPA of 4.0, with a minimum of four courses over three consecutive terms.* Named to the President's List for 4 consecutive semesters Свернуть
    • Awarded to Mara Balmaceda
      ‭Dual Credit Bursary Award Recipient Dual Credit Team - School College Work Initiative нояб. 2022 г. Dual Credit Course: Flight Attendant Specific: Policies and Procedures – Winter 2022Students who complete a Dual Credit course at Seneca and return to Seneca as full-time students in either a certificate, diploma or degree program are eligible to apply for a Dual Credit Bursary valued at $1,000.
    • Awarded to Mara Balmaceda
      Honour with Distinction Toronto Catholic District School Board июнь 2022 г. Recognition of graduates who have obtained an average mark of 90% or greater in their studies; throughout the course of their grade 12 year.
    • Awarded to Mara Balmaceda
      Ontario Scholar Toronto Catholic DIstrict School Board июнь 2022 г. Presented to High School graduates who worked to maintain an overall average of 80% or greater; from their six best Grade 12 courses.
    • Awarded to Mara Balmaceda
      Specialist High Skills Major - Business Specialist High Skills Major (SHSM) Ontario июнь 2022 г. SHSM is a specialized, ministry-approved program that allows students to focus their learning on a specific economic sector while meeting the requirements of the Ontario Secondary School Diploma (OSSD). In completion to finishing all SHSM requirements, a red seal is embossed onto the graduate's diploma.
    • Awarded to Mara Balmaceda
      Thomas Deeth Memorial Bursary Award Recipient Civitan International Foundation of Canada июнь 2022 г. Awarded to a male and female graduate who are pursuing studies at the college level. These students have shown commitment to the school community.