Jessica Cahill, CMP

Experience

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  Grande Colonial

  Feb 2010 - Jan 2011

  Front Desk Agent

  • Ensured guest satisfaction through superior customer service• Developed employee concierge training guide to help fellow employees better understand the surrounding areas and job procedures• Trained new employees on computer systems and reservation processes• Showcased event spaces and guest rooms for potential clients• Room block management for special in-house events

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  Cadence Travel (formerly Travel Dynamics Group)

  Feb 2011 - Jan 2014

  Registration Coordinator

  • Website creation and design• Registration management, marketing and quality assurance for clients, events included monthly meetings and mixers, created event advertisements and invites that included registration and travel management• RFPs, hotel/site selection, location comparison for incentive and business travel

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  Destination Concepts inc

  Jan 2014 - Aug 2017

  • Supported over 5 million dollars in sales revenue in 2016, this was 25% of overall company revenue for the year, this included 10 events over $100k with a closing gross profit margin of 37% • Led or assisted in planning client events, including transportation, décor and entertainment, venue selection, food, beverage and activity management• Gained Inside Sales experience by supporting 2 Sales Reps, taking leads and moving them through the sales process until there was a signed contract in place • Client budget management through skillful planning and vendor contract negotiation• Composed client LOIs, contracts, addendums and invoices • Maintained vendor relationships, prospected new vendors, negotiated vendor contract terms and pricing to ensure quality of service including vetting and research of new venues and vendors• Organized and prepared internal program files including review of client and vendor contracts, profit and loss summaries, creation of event timeline and tracking of KPIs Show less -Support of (5) senior business development planners and assisted with the planning of over 125 corporate client events-Vendor Management: Maintained vendor relationships, prospected new vendors, negotiated vendor contract terms and pricing to ensure quality of service including vetting and research of new venues and vendors - Reviewed daily definite business reports to determine internal timeline and schedule of events. - Prepared files including scheduling of internal review meetings and payment schedules. -Organized and prepared program files including review of client and vendor contracts, profit and loss summaries and creation of event timeline. -Training of new employees including creation of internal training documents for client and sales site inspection and program development files. Show less

  • Event Planner, Business Development

    Oct 2015 - Aug 2017

  • Event Coordinator, Business Development

    Jan 2014 - Oct 2015
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  MFactor Meetings - San Francisco Bay Area

  Aug 2017 - Dec 2017

  Event Manager

  • Negotiation and execution of multiple contracts with facilities and vendors for services, in accordance with client budget, timeline, policies and procedures• Creation of detailed client proposals showcasing event flow and creative elements• Management of hotel and venue contracts and event logistics including room block management, food and beverage selection and event timeline

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  ETHOS Event Collective

  Feb 2018 - Dec 2021

  Event and Marketing Manager

  • Event and communication timeline management including overseeing profit and loss statements to track profitability and ROI and to ensure important program and budget deadlines are met • Contract management including addendums and final billing• Partner with Accounting and Sales to ensure all procedural guidelines, deposits, account summaries are complete and client and vendor payments are disbursed• Event project management, revenue generation, accounting, venue selection, on-site event management, collaborating and negotiating with vendors• Management of marketing campaign timeline including the launch of a new print advertising materials and an email marketing initiative, improving email open rates by 50% • Creative event design and production planning, including décor design, lighting, staging, and other interactive elements Show less

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  RMD Group

  Dec 2021 - Nov 2024

  Senior Event Manager
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  Destination Concepts inc

  Nov 2024 - now

  Lead Creative Planner