Jose Beleza

Experience

• 

  NIBBLE - Engenharia, Lda.

  Jan 2008 - Jun 2008

  Internship

  Research and development of a Domotic System with security purposes.

• 

  TMN-Telecomunicações Móveis Nacionais, SA

  Sept 2008 - Nov 2012

  Operation and maintenance of the CS and PS Core Network.Maintenance, security and testing of the Core Network.Software acceptance of all new 3G and 2G NSN Core Network at the Test Lab.Experience in:-> 3G and 2G Core Network-> Core CS and PSEquipments:-> Mobile Switching Centre Server, MSS-> Mobile Switching Centre, MSC-> Media Gateway, MGW-> Home Location Register, both HLRc and HLRd-> Service GPRS Support Node, SGSNPrograms:-> Geoprobe-> NetAct-> Wireshark-> Hit Show less

  • Telecommunications Engineer

    Sept 2009 - Nov 2012

  • Trainee

    Sept 2008 - Aug 2009
• 

  MEO

  Nov 2012 - Jul 2017

  PS Core Network Engineer

  Operation and maintenance of the PS Core Network.SW and HW acceptance of the new Cisco Packet Core Network - supporting LTE and ICSR configuration.Support, troubleshooting and configuration:-> 4G, 3G and 2G PS Core Network - Cisco's ASR 5000 (MME, SGW, PGW, SGSN, GGSN)-> One-NDS (Nokia)-> HLRd - Nokia-> HSS - Nokia-> DRA - Nokia-> DNS-> Radius-> Sandvine (DPI)Experience on:-> Windows-> Linux-> Solaris Show less

• 

  Nokia

  Aug 2017 - Feb 2024

  NSI/NPI Team Lead for Three UK projectMain responsibilities:• Provide a service transition and readiness service to manage and control the introduction of all new service and network changes to the network.• Ensure all processes and activities are followed to meet the expected outcome.• Liaise with several parties for project synch and completion.• Review and contribute to the planning.• Define the entry and exit criteria for each product or service being introduced.• Define the Operational Acceptance Criteria to be used for each deployment and submit for its approval.• Manage the transition and readiness planning, co-ordination and communication for all projects.• Assure the consistency and quality of the delivery gates by:o Monitoring the quality of the delivery gates and providing relevant insights to identify issues preventing projects from achieving the required service levels for each gateo Managing and tracking delivery related issues to resolution to enable successful transitiono Providing recommendations for continual service improvement initiatives to further improve the process, acceptance criteria, the entry and exit criteria for each gate Show less Technical Manager in Operations Team for Three UK.Professional activities:• Technical contact and reference person for escalations.• Manage all the technical management activities defined in Customer contract in terms of quality, risk and time from delivery approach preparation through deployment, customer acceptance and care phase.• Act as primary technical interface and first technical escalation point within the Customer project.• Ensure operational continuity and smooth execution as well as network availability.• Validate the workload involved and expertise needed related to technical tasks.• Perform a Technical Risk Analysis. Propose and implement risk mitigation actions.• Support Project Execution Owner (PEO) to ensure delivery handover to regular operations and to assure actions have been successfully implemented.• Identify new technical management related opportunities to expand contracts with the customer Show less Technical Lead in the PS Core Operations team for Three Ireland.Operation and maintenance of the PS Core Network.Professional activities:• Resource management and activity scheduling• Second line support in operation and maintenance of the PS Core Network – it includes support, troubleshooting and configuration of:-> 4G, 3G and 2G PS Core Network - Nokia's SGSN and Samsung's MME and SAEGW-> Cloud Core – Ericsson (MME, EPG, DSC, SAPC, EMM)-> CMD - Nokia-> DNS - EIP• Usage of network monitoring programs such as Wireshark, Velocent, SevOne and Viavi Nitro.• Software and Hardware acceptance and testing of new releases.• Technical workshops of several team members. Show less

  • Project Manager

    Mar 2023 - Feb 2024

  • Technical Manager

    Jan 2022 - Feb 2023

  • Operations Support Engineer

    Oct 2022 - Dec 2022

  • PS Core Technical Lead

    Aug 2017 - Dec 2021
• 

  Kantar

  Feb 2024 - now

  Project Manager

  Data Loading Coordinator - Operational process owner accountable for the business outcomesMain responsibilities:• Coordinate Data Loading Processes.• Lead improvement & feature requests implementations of Data Loading Tools.• Lead Setup of Global Data Loading Calendar (Local Plan & Scheduler).• Lead local operations teams to secure & improve Collected Data (Quality Checks) & Coordinate Data Auditing processes.• Lead the implementation of new Markets & Services.• Review all Data Load scenarios (ETL process), E2E processes and amend documentation.• Monitor the system, investigate any identified issues with different stakeholders to improve process, performance, efficiency and flexibility on data loading processes.• Audit and document (Local and New Business Requirements) Business priorities.• Lead requirements collection and help defining and improving the timelines, operational and technical capabilities of the teams.• Write well thought out, clear and detailed user stories and acceptance criteria and communicate these effectively to different stakeholders.• Contribute to the continual development of departmental processes to ensure that we perform to our maximum potential Show less