Violeta Kuslevic

Experience

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  Baltoslav.org

  Mar 2014 - Aug 2015

  Journalist

  I was the correspondent for this magazine and was responsible for writing articles and generating ideas for topics each month. This involved researching and I was also responsible for planning meetings and the magazine’s schedule. Journal was about Lithuanian capital Vilnius- its historical and cultural places, history and art galleries.

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  University of Central Lancashire

  Sept 2015 - Sept 2015

  Volunteer: Green Ladder Project

  I sorted and recycled used UCLan office items in an environmental initiative to reduce waste across the university. As well as handing out recycled stationary out to students.

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  THEATRE STREET BAR & GRILL LIMITED

  Oct 2015 - Aug 2017

  Waitress

  I worked in an upmarket and fast-paced restaurant, overseeing multiple events and celebrations to run smoothly.My most outstanding achievement was working my way up and being responsible for bar and restaurant posts.Welcomed guests with warmth and enthusiasm, recommending beverage and food choices during menu selectionsPerformed bar closing duties, counting cash and receipts, and having key-holder responsibilitiesI provided small history tours in the vaults and across the building. Proactively managed bar stock by making stock ordersTrained and supervised 9 members of staff on a busy evening, establishing and maintaining first-class customer service standards Answered telephones and completed card deposits over the phone.Managed new and existing reservations in ResDiary, promptly resolving booking issues to minimise seating delays, and created personalised profiles on the systemHad weekly correspondence via MS Word with the HR and weekly money count in ExcelCompleted successful cash audits, correctly balancing till drawers and readying deposits for bankingActed as a manager in his absenceOversaw kitchen operations for in-house dining and outside catering events, maintaining reliable, quality food service Show less

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  Tree House Bar

  Feb 2017 - May 2017

  Bartender
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  Meat & Drink

  Oct 2018 - Aug 2020

  Team Supervisor

  Bar and restaurant supervisor.

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  Fino Tapas

  Aug 2020 - Sept 2021

  Waitress

  Inventoried and restocked items throughout the dayWorked closely with the chef to provide tasty options for guests with food allergies or intolerancesStocked and maintained the cleanliness of stationsAssisted in cashiering and Point of Sale (POS) system procedures daily Used ResDiary system to maintain detailed digital and hard-copy records of bookingsAccurately processed takeaway and delivery orders, ensuring prompt dispatch to maintain qualityOperated orders on UberEATS, JustEat and Deliveroo Show less

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  Preferred Locums Ltd.

  Jan 2022 - Mar 2022

  Administrative Assistant

  Provided administrative support to a regional coordinator worked independently in their absenceManage rosters and timesheets for Locum dispensers. Managed rosters and timesheets for Locum dispensersPosted job adverts on Indeed and reviewed applications. Posted job adverts on Indeed and reviewed applications.Processed and chased claim forms and closed up paymentsCreated digital content and managed the company's social media (Instagram, LinkedIn, Facebook (Meta Business Suite))Maintained strict confidentiality of all applicant information Learned Company's Coordinating softwareGained valuable office work experienceKnowledgeable in Microsoft Office and Excel. Show less

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  PIB Group

  Sept 2022 - Nov 2023

  Learning and Development Apprentice

  Provided monthly MI reports to 7 different insurance specialist departments regarding learning and development strategies.Whichincluded:• Monthly mandatory learning completion statistics• Face-to-face and webinar attendance numbers• Processing of people applications and tracking completion ofemployees undergoing Apprenticeship and Professional Qualifications• Provided ad hoc mandatory training reports for the company• Managed LMS system with over 3000 users: added new users andcategorised them on the system. Archived leavers from the system.• CRM• Consolidating and analysing regional budget for funding requirements• Created and managed databases. Data collection and storage• Created surveys using Survey Monkey and provided reports to relevantparties• Reviewed, processed and ordered professional qualifications (CII)• Reviewed, updated and uploaded documents to the intranet using asystem similar to the WIX website• Provided internal customer support regarding L&D queries• Presented and led meetings• Organised catering for the offsite/ remote training• Liaised with training providers and scheduled webinars• Contacted employees on waiting lists for upcoming webinars• Created guides for managers and employees using Canva Show less

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  Ludic Group

  Apr 2024 - now

  Junior Digital Delivery Executive