Vasil Raykov

Experience

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  CNRS

  Jun 2006 - Jul 2006

  Scientific study assistant

  Research and publications analysis assistant on a scientific study aiming to evaluate the environmental damage caused by industry to the French North-Atlantic coast. Tutor: Mrs Valérie Deldrève, PhD in Environmental Sociology (currently scientific researcher in IRSTEA, Bordeaux, France)

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  Louvre Hotels

  Jul 2006 - Sept 2011

  Hotel Administrator

  </> Daily and weekly cash flow reports update</> Customers reception, cash & facilities management</> Elaborate & manage night shift personnel’s hourly schedule, training the new staff

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  Stoilovi Consult Ltd.

  Jul 2008 - Aug 2008

  Accountant

  </> Development of annual income statements and balance sheets</> Accounting software initiation</> Daily invoicing and monthly closing</> Manage supplies (alimentary for the kitchen, cleaning for the hygiene dept., office consumables)

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  Adeco International JSC

  May 2010 - Sept 2011

  Business Administrator and Accountant

  </> Monitoring of financial transactions and executing internal supplies control</> Market studies and negotiations with foreign partners and potential clients</> General accounting tasks, managing customs declaration procedures

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  IBM

  Oct 2011 - Jun 2013

  </> Collect, validate and analyze financial & resource data, to build accurate annual, quarterly, monthly and daily forecasts using valid historical patterns</> Provide performance breakdowns aiming at increasing productivity using workforce management software, analysis tools and spreadsheets</> Maintain & update the workforce management tool with statistical data to ensure accurate forecasts</> Driving change initiatives and advance planning of resources in order to balance financial cost and business needs through constant coordination with ops managers Show less

  • Forecasting Analyst

    Apr 2013 - Jun 2013

  • CSR & Stand-in Business Analyst

    Oct 2011 - Mar 2013
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  Sutherland Global Services

  Jul 2013 - Jul 2015

  </> Create and maintain reports necessary to manage the operations</> Compile and maintain daily reports summarizing the prior days’ activity or cumulative activity</> Daily Scoreboard, measuring current progress versus a monthly goal</> Activity Report, summarizing day-by-day information</> Aging Reports, showing how agents are working through inquiries</>List Detail Reports, providing snapshot of sets of inquiries giving overall picture of the program looking at various metrics over different slices of time</> Develop best practices to insure measurable consistency amongst accounts</> Create Ad-Hoc reports per the direction of Divisional AVP, Program Managers, and clients and account for them Show less

  • Real Time Analyst - Google Apps for Work

    Apr 2014 - Jul 2015

  • Google Enterprise Consultant - BA Support

    Jul 2013 - Apr 2014
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  Ingram Micro Cloud

  Aug 2015 - Apr 2016

  Cloud Technical Support Team Leader

  </> Operations management supporting tasks</> KPIs achievement & efficiency in the day to day operations;</> Interactions monitoring and reporting;</> Processes & team performance improvement;</> Development of relationships & communication with internal/external units.</> People & WFM Management</> Performance reviews & team meetings;</> Prepare and implement staffing plans & schedules;</> Manage internal/external escalations.</> Project / Change management</> Processes optimization & projects deployment;</> Monitoring, corrective actions implementation & escalation</> Decision making Show less

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  Endava

  May 2016 - Mar 2019

  Requirements Engineer / Business Analyst / Proxy Product Manager

  </> Analysing, eliciting & documenting the functional expectations of a software/web product</> Product backlog building & management</> Develop & propose functional designs</> UI wireframes & mock ups</> Backend & Frontend story writing & UML flow charts development</> SCRUM ceremonies & Agile systems development</> Performing researches, analysing benchmarks, understanding of enterprise architecture, describing data flows, holding interviews & workshops</> Getting deep understanding of the product and market</> Using strong communication and leadership skills</> Apply proficiency in agile methodologies</> Defining the product backlog</> Making decisions on feature prioritizations</> Ensuring that the development team builds features aligned with business goals</> Acting as a bridge between stakeholders, development teams, and other relevant partiesTechnologies, Skills & Systems needed: Salesforce.com Administration · Automation · Gherkin · Postman API · JavaScript · Swagger API · HTML · Web Services API · SQL · Application Programming Interfaces (API) · Cucumber · Databases · Java · Front-End · Mockups · Wireframing, etc.Focus of the projects:Project of end-to-end conception and creation of various products for different spheres like banking, job search, insurance, etc. Front-end as well as back-end requirements gathering, modelling, wire-framing of front-end functionality and structures, as well as back-end API architectural development.Analysing and arranging the back log of the projects by MVP/Post-MVP parts and functional/non-functional requirements definition.Organising and assisting engineering and project management teams to work alongside business stakeholders in a Scrum, sprints structured environment. Show less

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  Financial Times Sofia

  Mar 2019 - Nov 2024

  Senior Business Analyst

  </> Requirements elicitation </> Assisting the development process in order to ensure quality and timely delivery </> End-to-end / acceptance integration scenario building and testing</> Building solution proposals for new systems</> Payment and Financial optimisation analysis and consulting</> ERP integration and optimisation consulting</> Gap analysis preparation</> Functional / Non functional requirements definition</> UML process charts</> Wireframes</> Getting deep understanding of the product and market</> Using strong communication and leadership skills</> Apply proficiency in agile methodologies</> Defining the product backlog</> Making decisions on feature prioritizations</> Ensuring that the development team builds features aligned with business goals</> Acting as a bridge between stakeholders, development teams, and other relevant partiesTechnologies, Skills & Systems needed:API architecture, Databases, RedShift, Java, Magic, Jason, JavaScript, HTML, Kubernetes, Sales Force, Zuora, Archimedes, SQL, Liquid, UML, Jira, Confluence, GitHub, SWAGER, Coda, AI (ChartGPT/Gemini), etc.Focus of the projects:Products conception and set up in an ERP system, financial and fiscal management, Subscription models and reporting, mostly back-end systems created for the benefit of various internal corporate users as well as some customer facing ones.I was also involved and leading BA for some parts of a migration program to migrate subscriptions, new sign-up, reports, financials, customer care and all back-end administration and overall subscription models from an obsolete Magic based in-house-built tool towards the "New World" - API and dynamic DB based architectures and Java dominated technology stack.Stakeholders management was crucial to ensure effective and well paced two-way communication with developemnt and delivery leads teams in a hybrid "scrum-ban" organised projects and programs. Show less

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  Nuvei

  Nov 2024 - now

  Product Manager