Elias Youssef

Experience

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  Collège Notre Dame de Nazareth

  Sept 2016 - Nov 2021

  Manage the inventory and order food and beverages and supplies.Perform a variety of food services duties needed to assure timely preparation and service.Ensure health and safety standards.Handling customer complain and resolve issue related with food.Maintain budgets and payroll records and review financial transaction.Assure Cleanliness and maintenance of equipment and food service supply.Train new employeesEstablishing standards for personnel performance and customers.Food and Beverage cost control.Increased revenue by 12%. Reduced purchase cost by 8%. Designed new food menu.Treasury Show less

  • Information Technology Assistant Manager

    Oct 2020 - Nov 2021

  • Cafeteria Manager

    Sept 2016 - Sept 2020
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  The Smallville Hotel

  Sept 2019 - Nov 2020

  Captain waiter

  Set tables according to type of event and service standards. Ensure that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.Perform shift closing on the Point of sales terminal and tally cash and credit card settlements.Communicate with the kitchen regarding any menu questions, the length of wait and product availability.Present accurate final bill to guest and process payment. Any other duties related to food and beverage service assigned by the manager.Complete closing duties, including restocking items, turning off lights, etc.Ensures that hotel brand standards and SOP's are consistently implemented.Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.Pre opening italian restaurant (fine dinning). Assisted and worked in all outlets of the hotel (including IRD). Show less

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  Screens International

  Nov 2021 - Feb 2024

  Account Manager

  Acting as a liaison among the clients, the subtitlers and different departments of the group.Assuring timely and accurate deliveries.Making sure the work flow is seamless among different parties.Suggesting and offering additional services along with new operational measures to clients and subtitlers leading to more efficiency.Handling the cost vs revenue with respect of budgeting and market trends.Negotiating terms and conditions with clients and service providers.Providing exceptional service to 1000 daily calls and 100 emails daily including deliverables materials.Manage the day-to-day efforts 24h with key client relationships and accounts and working with high-tech clients.Manage client feedback and solving cases. Show less

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  Mobile Arts

  Mar 2024 - now

  Account Manager