Cristina Wilkinson

Cristina Wilkinson

Agent

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location of Cristina WilkinsonTemecula, California, United States

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  • Timeline

  • About me

    Chief HR Operations Officer at 9Dot Education Solutions

  • Education

    • California State University-Long Beach

      2006 - 2010
      Bachelor of Arts (B.A.) Theatre/Theater
  • Experience

    • Tag Models a division of Pantheon Inc.

      Feb 2011 - Feb 2013
      Agent
    • Education Management Systems, EMS

      Mar 2013 - Jun 2014
      Corporate Recruiter
    • 9Dot Education Solutions

      Jun 2014 - Nov 2016
      Human Resources Generalist
    • Education Management Systems, EMS

      Nov 2016 - Feb 2019
      Systems Analyst

      The Systems Analyst role is to devise and design business process requirements for all IT-related , business, and operations systems critical to core organizational functions. The Systems Analyst is also responsible for proactively generating and compiling reports based on his or her findings, complete with recommended improvements to – or new requirements for – business processes and operational procedures. Apply proven communication, analytical, and problem-solving skills to help maximize the benefit of IT system investments and to assist in implementing new computer systems.ResponsibilitiesStrategy & PlanningPrepare and deliver reports, recommendations, or alternatives for improving processes in operating systems across the organization.Identify and establish scope and parameters of process analysis in order to define impact, outcome criteria, and measure-taking actions.Acquisition & DeploymentCollaborate in the planning, design, development, and deployment of new applications, and enhancements to existing applications.Assist in conducting research on software and hardware products to justify recommendations and to support purchasing efforts.Operational ManagementDevelop, standardize, and maintain new or improved processes based on findings and analysis.Create process models, specifications, diagrams, and charts to provide direction to system programmers.Coordinate and perform in-depth tests, including end-user reviews, for modified and new processes, and other post-implementation support.Provide guidance and/or instruction to junior staff members.Excellent training skills, ability to work with other trainers to develop and administer training materials and sessions. Show less

    • 9Dot

      Mar 2019 - now
      • Chief HR Operations Officer

        Mar 2022 - now
      • Senior Director of HR

        Jul 2020 - Apr 2022
      • Director of HRIS

        Mar 2019 - Jun 2020
  • Licenses & Certifications

    • PMP

      Project Management Institute