Mohammed Muntasir Nashiru, CISA

Experience

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  Ghana-India Kofi Annan Centre of Excellence in ICT (GI-KACE)

  Oct 2009 - Jul 2010

  Cisco Networking Academy Teaching Assistant

  Key Responsibilities● Provided technical support for staffs and students, laboratory equipment including switches, routers, LAN Cabling and PCs● Organized periodic training for students on problem solving examples in Cisco Networking and supervising hands-on laboratory sessions● Guided students through router and switch configurations and troubleshooting● Troubleshot configuration and network connectivity problems● Recovered router and switch passwords● Provided configuration and roll-out of new IT equipment and PCs for the Centre● Installed and configured Linux Desktops and Workstations● Recorded inventory of laboratory equipment and PCs periodically● Ensured that system hardware, operating systems, software systems, and related procedures adhere to organizational values and laboratory requirements● Guided students and liaised with Systems Administrator for user accounts creation, change, and deletion per request for student’s domain● Kept abreast with current ICT trends and assisted with the introduction, implementation and technical operation of organizational computer applications and systems Show less

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  Teledata ICT

  Jul 2010 - Jan 2012

  Network Engineer

  Key Responsibilities● Provided onsite engineering and technical support on client network connectivity issues● Install, configure and troubleshoot Ubiquiti networks (Nano station, Pico station etc.), Canopy SM for Internet, WAN connectivity, and VLAN issues and other Customer Premise Equipment (CPE)● Installed, configured and troubleshot Cisco Routers and Switches, wireless Access Points● Installed, configured and troubleshot VPN for WAN services, VOIP service, e-mail settings for clients● Installed, configured and troubleshot anti-virus, anti-spam and anti-Trojan related issues● Crimped straight and cross network cable for networking● Maintained documentation on network configurations and operating procedures for customers● Troubleshot client network issues● Monitored and performed network enhancement to reduce network downtime for clients● Created detailed network diagrams using Microsoft Visio to document client networks for easy troubleshooting● Worked with Trouble Ticketing Management System (Kayako)Projects/Accomplishments● Selected to lead the team on Network installation, configuration, deployment and troubleshooting of WAN-Virtual Private Networks and establish Internet connectivity for several clients● Selected to join the eminent team that designed and implemented Mövenpick Ambassador Hotel’s Point-of-Presence for client network connectivity● Connected all our clients in the Mövenpick Ambassador Hotel to the network Point-of-Presence● Conducted Quality of Service tests and analyzed results for client networks such as TATA Africa Holdings, Geodrill Ltd, Dream Finance Ltd● Setup VPN/Internet connectivity for all sites of TATA Africa Holdings, Compu-Ghana, Mitsui Africa● Selected to lead the team on budgeting, site survey and LAN Network design and setup for UCC-LUSSAC-Accra● Selected to join the eminent team that provided migration services to over 20 VPN sites of Dream Finance Ghana Ltd to a new IP Block Show less

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  SEND-Ghana

  Feb 2012 - Jun 2013

  Technical Support Officer

  Key Responsibilities● Conducted training needs assessment to roll out effective and efficient capacity building in ICT● Trained partners in the efficient use of the information Management System and the technology● Provided technical and content support to FNGOs and PM&E Centres● Responsible for providing troubleshooting and backstopping support to FNGOs/DHMCs on the use of IMS, Android phones and Net-books for mobile data collection● Installed and configured Android applications on Net-books and phones and servicing● Responsible for writing XML scripts on questionnaires for Information Management System● Responded to queries from users of Net-books and Open Source Monitoring Tool● Maintained standard system backup procedures and data integrity during input, processing, output, and storage● Organized data collected for PM&E research into Excel and SPSS for analysis● Assisted in the preparation of technical reports for SEND management and partnersKey Achievements● Trained over 100 staff of SEND FNGOs in basic ICT skills such as use of Microsoft Office Suite and data analysis● Successfully implemented SEND’s PartMe project which significantly reduced turnaround time for data collection and analysis for decision making by 50% Show less

• 

  SSNITGhana

  Jun 2013 - now

  • Manage the day-to-day running of the Data Management Unit.• Compile operational logistics through an annual budget for the approval of the Branch Manager.• Ensure timely, adequate and smooth supply of logistics.• Assist in the determination of performance strategies and assign duties to subordinates.• Assess performance of subordinates for the purposes of training, sanctioning and reward.• Initiate appropriate steps to ensure data integrity at the Branch level.• Ensure accurate input of Employer and Member data at the Branch.• Ensure accurate and prompt update of Employer and Member data at the Branch.• Continuously train schedule officers in large establishments using Computerized Payrollsystems to process and pay contributions through SSNIT Portal and other channels such asAgent Banks.• Continuously train schedule officers in small establishments to process and pay contributionsthrough SSNIT Portal and other channels such as Agent Banks, Mobile Money Technology, etc.• Monitor and clear members with unpostable contribution issues.• Ensure proper vetting of contribution reports for amendment.• Quality assure captured Member Registration forms for scanning, ensuring / communicatinggenerated Social Security numbers to members.• Provide or arrange continuous training for Branch Staff on effective usage of SSNIT computerplatforms and application programmes.• Communicate user needs and problems to MIS Management and Operations & BenefitsTechnical Department.• Ensure prompt update of Statements of Account of members.• Monitor data challenges forwarded to Data Management Services Department for quickresolution.• Provide input for preparation of the Branch Annual Action Plan.• Ensure proper closing and opening of the Operation System (OBS) at the Branch. Show less • Ensuring data integrity through monitoring and accurate capturing of data for members and employers • Capturing of data for members and employers promptly • Prompt and accurate update of member and employer data as requested • Enroll employers onto the SSNIT Portal to enable them process and pay contributions through Agent Banks • Training selected schedule officers for employers in the efficient use of SSNIT Portal for data processing and payment through Agent Banks • Constantly monitor and clear Unpostable Contributions(UPC) for the right members to update their statements • Vet and approve contribution reports for amendment • Assist in enrolment and quality assurance of captured Member Registration, Nominee Updates, Member amendment etc. forms • Training of staff on the effective used of SSNIT Computer systems including, OBS, Oracle eBusiness Suite, Service Desk System, and other Intranet applications • Serve communication link between the MIS, Operations and Benefits Divisions • Ensure prompt resolution of Data issues for the Benefits unit for quick processing of claims for members • Provide technical support for all staff and systems at the Branch • Constantly monitor and visualize operational data in Tableau/BI Analytics for decisions on operational targets and performance Show less Key Responsibilities • Perform general and application control reviews of the Trust’s Information Technology Systems. • Conduct IT control reviews to include system development standards, operating procedures, system security, programming controls, communication controls, backup and disaster recovery, and system maintenance. • Conduct Network, Database and Operating Systems reviews. • Conduct audit finding memoranda and working papers to ensure that adequate documentation exists to support the completed audit and conclusions. • Write and present reports and other technical information in a pertinent, concise, and accurate manner for distribution to Management. • Maintain currency of knowledge with respect to relevant state-of-the-art technology, equipment, and systems of the Trust. • Conduct investigative audits, as assigned. • Provide continuous training for audit staff in the use of computerized audit techniques, and in developing methods for review and analysis of computerized information systems. • Maintaining computerized HighBond GRC and ACL Analytics audit software. Key Achievements • Contributed to the successful implementation of the Trust’s Audit Management Software (HighBond GRC and ACL Analytics Solution) by setting up and customizing the GRC for all Audit assignments. • Conducted a review of Benefits Authentication Processes which resulted in the development and adoption of a Risk Management Framework for the entire organization. This raised the risk appetite of Management • Conducted IT Systems Licenses and Support audit through its recommendations made one department within the MIS Division to assume responsibility for management of all Service Level Agreements in the Trust which improved efficiency and effectiveness of vendor service provision to the Trust Show less Provide continuous training, support and quality assurance of SSNIT Management Information Systems including application programs, data, voice and video equipment, and also coordinate activities between the Operations (Branch) and MIS DivisionsKey Responsibilities ● Supervised Service Level Agreements/Preventive Maintenance between the SSNIT and the service provider● Provided IT User support on all branch systems and applications : Linux Server, LAN, Branch Operations Software (OBS), computers● Communicated user needs and problems to MIS Division● Ensured regular backups, restoration and scanning of backup tapes at the branch and submission of copies to Head of IT Systems and Operations● Conducted periodic scanning of Branch Database to ensure early detection of corruption in database files, resolving issues according to laid down procedures● Provided quality assurance check on all inputs into Branch Application Systems and procedures and report non-compliance to MIS Management● Responsible for inventory of all MIS related technology tools● Ensured that all reported problems from the Help Desk were promptly resolved● Escalated issues according to the escalation procedures of the SLA between Help Desk and Business Units, proactively keeping branch users aware of the status and taking responsibility for ensuring that outstanding issues are closed in a timely manner Key Achievements● Supported in the resolution of unbalanced data for Yendi and Tamale Branch Offices● Supported in the successful implementation of the OBS Project at the Branch Office● Continuously organized in-house trainings and supported staff in the effective use of the OBS Modules● Trained about 200 National Service Personnel during orientations on the use of the Operations Business Suite from 2014 to 2017 service period● Continuously trained and supported new and existing employers to process contributions via SSNIT Portal Show less

  • Principal Data Officer

    Sept 2021 - now

  • Asistant Data Officer

    Jan 2021 - now

  • Assistant IT Audit Officer

    Jan 2018 - Feb 2021

  • MIS Coordinator

    Jun 2013 - Aug 2019