Dip Jyoti Bora

Dip Jyoti Bora

Team leader- Operations

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location of Dip Jyoti BoraBengaluru, Karnataka, India

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  • Timeline

  • About me

    Property & Casuality Underwriting/Risk Analysis, Insurance operations and services, Actuarial, Product & Strategy

  • Education

    • M.V.J. College Of Engineering

      2004 - 2011
      Bachelor of Engineering (B.E.) Computer Engineering 5.4
    • Don Bosco High School

      1991 - 2000
      Higher Secondary 61
    • Darrang College

      2001 - 2003
      Bachelor of Science (B.S.) Computer Science 6.4
  • Experience

    • [24]7

      Sept 2011 - Aug 2014
      Team leader- Operations

      Ensuring that staff is motivated, monitored and measured in line with company targets and performance standards. Responsible for making sure that any gaps in performance or quality are quickly identified and addressed. Producing accurate reports on team performance for senior managers. Handled 20 employee under my supervision. Duties:• Preparing daily workloads for staff & co-coordinating the daily allocation of work. • Motivating the team to achieve high standards and KRA targets. Handling new client enquiries and acting as the face of the business. • Dealing with and resolving problems and issues which arise. • Working with the sales to drive sales forward. • Mentoring and training up junior and new staff. Monitoring & reporting on standards & performance targets.• Arranging & chairing weekly team meetings, focusing on targets & achievements. Show less

    • FGB

      Oct 2014 - Oct 2015
      Employment Banking

      • Taking a close look on the financial need of the client and finding a right product that suits their need. Ensuring to meet the financial need of the clients and close the lead within a given set of time. • Exploring the financial market to get more business. Maintain a daily tracker and gather leads of potential clients. • Making cold calls to the prospective customers across the city.• Inform features and benefits of the product to sell credit cards and other banking products.• Cross selling of third party product to increase the sale.• Making proper and consistent follow ups with customers to keep them posted on the status. • Ensure proper adherence of the KYC norms and policies set up by the bank.• Assistance to the customers on different banking queries.• Handled Potential Customer’s Escalation Show less

    • Abu Dhabi Commercial Bank

      Jan 2016 - Jan 2017
      Senior Relationship Officer

      • Providing orientation presentation in companies to introduce ADCB banking facility for the new hires.• Collaborating the Human resource department of companies to help in payroll of the employees. • Looking to establish banking relationship for the startup companies. • Organizing/conducting events in public places to promote the bank and look for business opportunity.• Researching the new and latest product to reach every segment in the market.

    • Bajaj Allianz Life Insurance Co. Ltd.

      Jun 2017 - Jun 2018
      Senior Business Development Manager
    • Bharti AXA General Insurance

      Jun 2018 - Nov 2021

      Banca- Managing Axis Bank CBG vertical for Guwahati centre. Agency- Managing IRDAI agents under Bharti Axa for entire North East. SME- managing entire North East vertical for SME. Also providing support as SME coordinator for East zone.

      • Associate Manager

        Jun 2021 - Nov 2021
      • Sr BDE

        Jun 2018 - Jun 2021
    • Tata AIG General Insurance Company Limited

      Nov 2021 - Jun 2024
      Senior Manager Commercial Underwriter
    • Accenture

      Jun 2024 - now
      Underwriting Manager
  • Licenses & Certifications

    • People Leadership Credential – Chapter 1: Connect

      Accenture
      Aug 2024
      View certificate certificate
    • Generative AI Mastermind

      Outskill
      Aug 2025