Mohammed Al-Numan

Experience

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  Halo Yemen of communication Services Co.

  Nov 2006 - Jun 2008

  System Analyst|Programmer

  I have worked system analyst and programmerResponsiblities :- Define services. - Collecting requirement services- Analysis and Design services. - building and programming services - Test services. - Deploy services.

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  Focus Softnet

  Sept 2008 - Oct 2009

  IT Sales

  I worked sales executive /team leader and handled sales of information technology solutions including ERP(Focus RT, Focus I) , WMS, CRM. ARMSResponsiblities :- Identify and develop new business through networking and prospecting techniques.- Engage in cold-calling to create interest in company products and services, generate new business leads and arrange customer meetings.- Prepare and deliver customer presentations including high-level solution overviews and/or demos.- Understand customers’ business needs and challenges and position the relevant solutions that address those needs.- Persuade potential buyers that a product or service best satisfies their needs in terms of quality, price and service delivery while managing customer objections.- Develop pipeline by using the company’ sales methodology and processes.- Manage sales opportunities throughout the sales cycle.- Ensure accurate and timely forecasting and reporting for management visibility.- Meet or exceed individual sales target while contributing to overall team targets as set by management.- Meet KPIs related to selling efforts and customer calls or visits.- Attend and contribute to team meetings and report progress towards achieving account or go-to-market strategies with management and peers.- Maintain strategic relationships with existing customers and upsell/cross-sell by promoting product upgrades, additional complementary technologies or solutions, etc…- Maintain strategic partnerships with technology vendors and distributors.- Respond to tender documents and write proposals as well as any supporting documentation.- Create sales literature to promote company solutions, products and services.- Maintain industry awareness and keep abreast of a constantly changing technology landscape by following latest trends in software, hardware and related solutions.- Manage own time by organizing and prioritizing daily and weekly tasks. Show less

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  Yemensoft

  Nov 2009 - Apr 2010

  IT Sales
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  SamaTech Creative Solutions Co.

  Apr 2010 - Aug 2011

  IT Sales Manager
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  Sky Eye information technology

  Feb 2012 - Aug 2012

  IT SALES Manger
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  الحلول القياسية لتقنية المعلومات

  Sept 2012 - Nov 2013

  Technical It Support Specialist
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  Geidea

  Dec 2013 - Dec 2023

  Operations( Engineer)

  Working in Fintech | POS System - operation department (team leader /Engineer) concerned with the Payment Systems Applications and Databases) acquiring, Merchant settlement & payment, Third Party payment processor’s (VISA, MasterCard & AMEX) settlement and transaction monitoring. Responsiblities: - Installing POS terminal to merchants. - Perform User Acceptance Testing for different projects and releases- POS outsourcing (Integration and Management) and other Payment solutions.- training merchant of using services(Mada, Qitaf, loyalty..etc) in POS terminals . - Monitor POS devices and switch for smooth operations.- Prepare Root Cause Analysis report for different production issues. - solving problems that occurred during settlement/processes. Show less

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  Kair khalfoud LTD.

  Jan 2024 - now

  Information Technology Specialist

  Responsibilities: - Installing, configuring, maintaining( operating systems ,software and hardware), troubleshooting software applications. - Managing servers and storage systems. - Implementing security measures to protect systems from cyber threats. - Performing regular system backups and disaster recovery planning. - Troubleshooting network issues and resolving problems. - Configuring network devices like routers, switches, and firewalls. - Providing technical support to users, answering questions, and resolving issues. - Keeping software up-to-date with the latest patches and updates. - Troubleshooting hardware issues and repairing faulty equipment. - Performing regular hardware maintenance, including cleaning and replacing components. - Implementing and enforcing security policies and procedures. - Protecting sensitive data from unauthorized access and cyberattacks. - Providing technical support to users, answering questions, and resolving issues. - Training users on how to use software and hardware effectively. - Assisting with IT-related tasks, such as setting up new accounts or resetting passwords. - Designing, implementing, and maintaining databases. - Ensuring data integrity and security. - Optimizing database performance. Show less