Oluwasina George Williams

Experience

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  Convergys

  Jul 2007 - Feb 2010

  Customer Service Representative

  As a customer service representative, problem solving was my primary job description along with collecting payments and assisting customers with equipment and movie orders. I made it my top priority to troubleshoot all issues and answer all questions. If I could not help the customer I would use my judgment to best guide them to a department that could better assist. I always remained focused and mentally and physically present and prepared. Through this experience I learned the importance of empathy in the simplest of situations. Furthermore, I learned to treat each customer with ultimate respect and in an unbiased manner. Show less

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  Ralph Lauren Polo Factory Store

  Sept 2010 - Feb 2012

  Sales Associate and Cashier

  In this position, I was responsible for greeting customers in a courteous, friendly, and professional manner. I replenished the sales floor, cashed out customers, and opened and closed registers. I also merchandised monthly floor sets while rearranging the store and making sure all promotions were up-to-date. While working at the factory store, I learned the gift of making ones day through a positive attitude. I enjoyed addressing every customer’s needs, especially for special events such as attending a concert, date, or even an interview. Lastly, it was great having the opportunity to work with various individuals of all backgrounds, which taught me how to be embracing of different cultures. Show less

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  Gwinnett Hospital System

  Jun 2011 - Apr 2013

  Nutritional Service Technician

  I was responsible for having an in-depth understanding of all patient diets, medications, and orders for all the departments within the hospital. My most rewarding time was spent educating patients on healthy meal choices and the importance of nutrition. Furthermore, I also served as an activities coordinator and assisted in managing meal preparation and provide consultation services to patients upon hospital admission, and ensured patient receives meal after order was placed. During my time at Gwinnett Hospital, I learned the importance of nutrition especially to newly admitted patients by assuring they had the best outcome possible. I learned and helped promote lifestyle changes, which I believe is essential to the mission of a physician. Show less

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  Ensight Wellness

  Jun 2014 - Jul 2015

  Director of Health & Clinical Informatics

  As a director of Ensight Wellness, I serve as the liaison coordinator for physicians, clinical administrators, and other stakeholders associated with several of our programs and health promotion services. Furthermore, through my experiences, I have learned to appreciate and thrive in an organizational setting. Thus far, I have learned to humble myself as I lead amongst other leaders, with a common goal of providing optimal and effective patient-centered care. I have learned how to respect others and give suggestions without imposing on a colleagues' job description. Lastly, I have learned how to brainstorm with a team, bring it all together with a strategic plan, and then implement this plan. Show less

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  Asset Campus Housing - The Arch at Troy

  May 2015 - May 2016

  Community Liaison

  I provided customer service to all residents and their parents. I was responsible finding new residents. I assisted in the upkeep of the apartment complex.

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  Troy University/ Dept. of Biological & Environmental Sciences

  Jan 2016 - Jun 2016

  Graduate Administrative Assistant

  While I completed my final semester of my biomedical sciences graduate program at Troy University, I was granted a graduate assistantship/fellowship. This gave me a position in the department of biological and environmental sciences. I was responsible for laboratory protocols for the students in the microbiology, genetics, molecular biology, biology, and anatomy courses. Along with preparations for these courses, I assisted in cleanup of labs. I also bolstered my supervising professors in their classrooms as the students were left to conduct experiments. Finally, I proctored exams for all of the aforementioned courses. Show less

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  One Brooklyn Health

  May 2023 - May 2024

  Associate Instructor

  Undergraduate Medical Education

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  Pesala Medical Pllc

  Sept 2023 - May 2024

  Medical Assistant
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  Touro College of Osteopathic Medicine

  Nov 2023 - May 2024

  Adjunct Instructor

  Touro College of Osteopathic Medicine