Jillian Baker, MSN, RN, CPEN, CNE

Experience

• 

  Michaels Stores, Inc.

  Jun 2005 - Jun 2007

  Sales Associate

  Responsibilities included cashiering, customer service, recovery, teaching the Saturday morning kids’ class, and hosting birthday parties.Assisted with events such as the Yarn Event and Free Family Crafts events.Performed craft demonstrations as needed.Taught the afternoon summer camp in July of ’05 and ’06.Demonstrated the Cricut electronic scrapbooking tool to customers as needed.

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  California Lutheran University

  Aug 2007 - Feb 2008

  Mailroom Support

  Responsible for sorting and delivering mail, looking up wrongly addressed mail, processing UPS and FedEx shipments, and manning the front counter.Assisted students with shipping and receiving packages, as well as calculating the correct amount of postage for packages and letters.

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  Regal Medical Group

  Dec 2007 - Jan 2008

  Human Resources Clerical Temp

  Responsible for creating new hire packets, organizing employee folders, screening resumes, filing, and creating benefit packets.Audited all employee personnel folders and updated those with missing or out of date forms.Assisted with the 2008 benefits uploading processes.

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  University Village

  Feb 2008 - Jul 2009

  Server

  Responsible for taking senior residents’ orders and making sure the served meal meets each resident’s expectations.Maintained assigned section of dining hall with the highest level of customer service and delivered a five-course meal to each table assigned.Side cleaning duties as assigned.

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  Arroyo Oaks Medical Group

  Jun 2008 - Aug 2008

  Front Office Support

  Checked patients in and out and scheduled appointments of the patients of three doctors according to the doctors’ scheduling preferences.Handled heavy amounts of phone calls.Created new patient charts and took co-pays.

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  Medical Scribe Systems

  May 2013 - Mar 2014

  Managed and scheduled approximately 20 scribes at Los Robles Hospital and Medical Center.Communicated with physicians and administrative staff on a regular basis to ensure scribes were producing charts that meet standards.Addressed issues as they arose and followed Medical Scribe Systems protocols and policies to resolve them.Performed weekly audits through chart reviews to ensure compliance. Communicated updates weekly with Site Supervisor and Training Supervisor. Trained all scribes and multiple providers on Meditech PDOC in preparation for the February 2014 transition from T-System to PDOC. Show less

  • Lead Scribe

    Dec 2013 - Mar 2014

  • Emergency Department Scribe

    Aug 2009 - Mar 2014

  • Scribe Trainer

    Dec 2009 - Dec 2013

  • Travel Trainer

    May 2013 - Oct 2013
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  CHOC Children's

  Aug 2015 - Nov 2021

  Evaluate requests for changes and additions to Cerner FirstNet for compliance, workflow impact, and necessity. Communicate technical needs of the healthcare team to systems analysts, including requested system builds and changes.Investigate incidents that occur within FirstNet and determine solutions.Provide input on various projects from an emergency department and FirstNet perspective. Collaborate with multiple roles to ensure best outcomes for FirstNet system and the hospital as a whole. Ensure interoperability of systems and work towards improved optimization and streamlining of FirstNet. Show less Assess pediatric patients and develop a plan of care.Maintain throughput of patients in ED in a timely and efficient manner.Collaborate with ED colleagues to promote best outcomes for patients.Communicate efficiently and consistently with family and healthcare team regarding patient care.Educate parents and family regarding care plan, medications, medical conditions, and home care. Deliver care to patients in a safe and effective manner.Triage pediatric patients utilizing ESI acuity system through assessment and identification of high risk cases. Active member of the Disaster Committee, Emergency Department Clinical Practice Council, Subject Matter Expert Committee, and Professional Development and Recognition Committee. Show less

  • Clinical Nurse III

    Mar 2020 - Nov 2021

  • Patient Care Informatics Nurse

    Jul 2019 - Mar 2020

  • Clinical Nurse III

    Sept 2018 - Jun 2019

  • Clinical Nurse II

    Aug 2016 - Aug 2018

  • Clinical Nurse I

    Aug 2015 - Aug 2016
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  West Coast University

  Oct 2020 - Dec 2023

  Full-time instructor for pediatric nursing theory and clinical.

  • Nursing Instructor I

    Feb 2022 - Dec 2023

  • Adjunct Clinical Instructor, Pediatrics

    Oct 2020 - Jan 2022