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Matthew Chung

Matthew chung

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location of Matthew ChungTobago, Trinidad and Tobago
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Followers of Matthew Chung229 followers

  • Timeline

  • About me

    Customer Success Manager || Customer Success Advocate || Customer Experience and Client Relations Expert

  • Education

    • Florida state university

      2015 - 2017
      Associate's degree liberal arts and sciences/liberal studies

      Activities and Societies: Caribbean Club Florida State University (FSU) is a prominent public research university located in Tallahassee, Florida, United States. Founded in 1851, FSU is one of the oldest institutions of higher education in Florida and has grown into one of the state's largest and most respected universities.FSU offers a wide range of undergraduate and graduate programs across various disciplines, including arts, sciences, business, engineering, social sciences, and more. The university is known for its strong… Show more Florida State University (FSU) is a prominent public research university located in Tallahassee, Florida, United States. Founded in 1851, FSU is one of the oldest institutions of higher education in Florida and has grown into one of the state's largest and most respected universities.FSU offers a wide range of undergraduate and graduate programs across various disciplines, including arts, sciences, business, engineering, social sciences, and more. The university is known for its strong academic programs and research opportunities, attracting students from around the world. Show less

  • Experience

    • Tradewinds experience

      Jul 2018 - Jan 2019
      Deckhand/stew

      The Trade Winds Experience specializes in amazing, all-inclusive luxury yacht vacations. Creating the types of dream vacations that make other people green with envy.

    • 5ca

      Apr 2020 - May 2021
      Customer support agent

      5CA a remote-first CX company working with passionate agents from all around the world. Founded in 1998, we represent some of the biggest names in gaming and tech and level up their customer and player experience.

    • Mogi group

      Jun 2021 - Feb 2022
      Customer support specialist

      MoGi Group is an award-winning video game service provider offering video games localization, player support, community management, game art design and writing, cybersecurity and penetration testing, localization testing, compliance testing, focus testing, custom tool development, age rating, voice-over and audio recording, and GDPR consultancy services to over 1,000 satisfied clients worldwide.

    • Coinmarketcap

      Mar 2022 - Jul 2023
      Customer success advocate and social media specialist

      CoinMarketCap is the world's most-referenced price-tracking website for cryptoassets in the rapidly growing cryptocurrency space. Its mission is to make crypto discoverable and efficient globally by empowering retail users with unbiased, high quality and accurate information for drawing their own informed conclusions.

  • Licenses & Certifications