Experience

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  American express

  Sept 2006 - Mar 2008

  Relationship officer

  - Engaged with premium customers to build relationships,and deliver a positive customer experience while acquiringnew customers- Achieved 400% of the sales target (2007-08)- Undertook the sales of Platinum Card Membership

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  Knights & walker middle east llc

  Jul 2008 - Jun 2011

  Sales manager

  - Managed key accounts in the UAE- Grew revenue by 20-25% YoY, over a period of 3 years- On-boarded new key accounts

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  Gia

  Jun 2011 - Feb 2020

  Manager – business development

  - Managing and understanding clients' needs, developingand generating new business opportunities for GIA MiddleEast- Conducting and organizing training sessions for majorLuxury Retail brands across the Middle East- Core part of the leadership team- Forming and maintaining excellent client relationships- Participating in various shows, exhibitions & conferences inthe Middle East & Turkey to increase brand awareness- Collaborating with key opinion leaders, industrybodies/associations to promote GIA, as a brand- Initiating marketing strategies and coordinating actions toinfluence the market- Mentoring the team to achieve efficacy Show less

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  Pantherchapter dmcc

  Mar 2020 - Nov 2021

  Consultant

  - Setting up operations for PantherChapter while coordinating with DMCC- Researching and identifying new business opportunities in the MENA region - including new markets, growth areas, trends, customers, partnerships, products, and services

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  International gemological institute - igi

  Dec 2021 - Jan 2023

  Head of market development
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  Synova sa

  Jan 2023 - now

  Director - sales & marketing