Experience

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  Etavis

  Apr 1987 - Apr 1991

  Apprentice electrician

  Apprentice as an industrial electrician

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  Different electrician companies

  Apr 1991 - Dec 1993

  Industrial electrician

  Industrial Engineering, programming, electrical installations

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  Andrea pitsch ag bauunternehmung

  Jan 1994 - Dec 1999

  Electrical site engineer

  Electrical Site Engineer in Adler-Tunnel Project Bahn2000Engineering of the tunnel drilling machine, programming, electric-installations, High-voltage installations.

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  Adtranz / daimlerbenz transportation / bombardier

  Jan 2000 - Dec 2000

  Service technician

  Start-up of Train IC2000 & ICN tilting train for the swiss federal railways, Quality control & Service Support, Customer Care-SBB, Drive & control technology, drive test of trains.

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  Pidas / gruermann ag / ibm / novartis pharma ag

  Jan 2001 - Jan 2006

  It project coordinator / it supporter

  ▪ 1st , 2nd and 3rd Level VIP Support- IT Support for Development Management Board- Technical assistance▪ Coordination of small projects- Technical support during FDA inspection- IT Consulting▪ SPoC for Infrastructure▪ Evaluation of new Multimedia Technologies- Surveys in usability of new technologies- Surveys in need of optimized devices▪ Video Conferencing Coordination- Design, Implementation and upgrades▪ Client-, Remote Support▪ Event Management- Lead technicians during event- Preparing equipments Show less

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  D-ploy gmbh / novartis

  Jan 2006 - Jan 2014

  It engineering / it service manager

  Data Manager in GIS-DIAMOND Governance, Novartis Pharma AG• Provide accurate data for the entire portfolio of DIAMOND in DRIS • Own and support Data on DRIS Web application• Collaborate with and support Application Owners andQuality Managers in the business function to ensure accurate data in CLARITY and SNC• Supports the DIAMOND Governance team with insights intothe "Data Center Program Asset Management & Planning Database" data model. • Data Load from different source using SQLLOADER • Create, maintain and update data queries and reports out of DRIS • Data extraction from DRIS "Warehouse" • Service Now access for DRIS user management• Teach Database Training for Migration Managers• Provide Wall-to-Wall inventory of DCConfig Librarian• Design, Testing & Implementation of ITIL Config ManagementTool from Unisys BMC Remedy 7.6 into Novartis IT environmentProject Manager / Consulting• UI & UX Design• Citrix Service Coordination• Infrastructure Management• Multimedia Room Service• AV / Multimedia Consulting• Project Coordination• Congress Operating / Coordination• Video Conferencing - Audio / Video Design, Operation & Coordination• 1st , 2nd & 3rd Level Support Show less

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  D-ploy gmbh

  Jun 2006 - Dec 2014

  It service manager, employee representative

  Project Management • Project and subproject lead and consultancy for international projects• Successfully track record in project delivery on time, on budget and on qualityProcess Management• New build of procedures for migrating applications with multiple vendors for compliant environments• Definition, test, implementation and coordination of Change, Incident- and Problem Management processes (ITIL)Organizational Development• Preparation of a IT Service Management concept with the core area Service Support for a IT departmentApplication Management• Business Analyst for supporting several datacenter moves and coordination within Application Service Managers, Providers and the Management TeamQuality Management• Quality Management (CSV, GxP, 21 CFR Part 11, GMP• Benchmark IT systems and Vendors• CAPA – corrective action, preventive action in pharmaceutical environment• Coordination, review, approval Test plan – Test reports and the preparation of Quality / Validation ReportsHuman Resource Management• IT Recruiting -Visiting clients to build and develop relationships (CRM), Organizing interviews for candidates as requested by the client• Employee Representative - Representation of the interests of the employees to the management and vice versaAudio/Video Management• UI & UX Design• Managing Multimedia Room Service in the Campus with 8h/5day Hotline and SPoC for building infrastructure• Design, implement, optimize and maintenance of Video Conference Technologies• Evaluation of new Multimedia Technologies, presenting to the Management BoardInfrastructure Management• Optimizing Network infrastructure, maintenance of network printers• QM in new Campus buildings, reporting to Management, training of users with new technologiesIndustries• Pharmaceutical & chemical industry• Automotive• Telecommunication Show less

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  D-ploy gmbh / clariant international ltd.

  Jan 2013 - Jan 2014

  Project manager, itsm service coordinator

  • Deputize, support and consult the Clariant Project Manager during the planning, execution and controlling of the separation project. Act as a liaison between the Swiss-based program and project teams and the US-based Separation project managers. Maintain the periodic management reporting and communications (Highlight and Status Reporting etc.)• Incident and Problem Management, escalating to responsible service coordinator in Clariant Group IT Services. Change Management – ensuring that change requests and change tasks are addressed within the agreed service levels. Coordination and Communication with solution responsible, outsourcing partners and management board Show less

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  Postfinance

  Jan 2016 - May 2022

  Senior Scrum Master / Agile Coach - Solution Group Analytics• Agile Coach / Scrum Master for two delivery teams, with 7-11 members per team• Introduction of Scrum in Application Lifecycle Management teamsHe is responsible for continuous optimization in terms of delivery capability, through-put and quality. He initiates measures so that the team keeps the agreed commitments. He accompanies the team in the application of the agile way of working, clears obstacles and protects the team against unnecessary interference. He represents the team methodically. Show less

  • Team Lead & Agile Coach Enterprise Analytics Services

    Mar 2021 - May 2022

  • Team Lead & Scrum Master Analytics

    Apr 2020 - Mar 2021

  • Active Data Warehouse (DevOps Management)

    May 2018 - Apr 2020

  • Application Manager Test Environment Operations (Core Banking Transformation)

    Jul 2017 - Apr 2018

  • Application Manager Onlineservices & Analytics

    Jan 2016 - Jun 2017
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  Ridgeline ag

  Sept 2022 - now

  It project manager at amag corporate services ag

  IT Project Manager/Senior Scrum Master/Delivery ManagerManagement of complex IT projects with a strong focus on agile and HERMES methodologies: • Security integration: Coordination with SecOps for hardware and access policies, supporting awareness campaigns to minimize phishing risks • Stakeholder management, including close collaboration with SecOps and the CISO for compliance and risk assessmentsKey Achievements: • Cloud Computing Initiative: Led the migration and integration of Windows 365 Cloud Solutions, enabling a scalable and secure digital workplace • Nationwide Client Rollout: Managed the end-to-end rollout of 5,000 client systems across Switzerland, ensuring minimal disruption and on-time delivery within scope and budget • Warehouse Management System: Delivered a comprehensive redesign of the mobilog warehouse management system (leveraging AIX, Oracle, SAP monitoring) to improve system reliability and automate processesSales Console System Concept: Orchestrated and implemented the VW sales console system (utilizing AIX, Oracle, SAP, Automic), aligning with business objectives to enhance sales operations Show less