Experience

• 

  Unified energy 8760 ltd

  Jan 2009 - Jan 2016

  Director of business development

  Energy broker with 10-figure annual gross revenueManaged business development activities, including consultative selling and deal structuring to procure and supply electricity, natural gas and renewable energy to retail chains, municipalities, school boards, health authorities, associations and the construction, oil and gas, manufacturing and hospitality sectors across Alberta.• Identified new opportunities, built client and supplier relationships, and conducted asset renewal audits.• Offered solutions to reduce utility costs and carbon footprint, and led bid proposals, presentations and multi-million dollar contract negotiations with Boards of Directors and C-suite executives up to the CEO level.• Developed business plans, budgets, marketing plans, business cases, marketing materials, PowerPoint presentations and a business model, with accountability for P&L management and expense control.• Procured energy from utility companies and renewable energy companies.Key Accomplishments Established and built a leading energy brokerage, supplying $4.5 billion of energy annually to 1500+ sites, including Canadian Tire, Loblaws, Jim Pattison Group, all Alberta school boards, health authorities, Alberta Hotel and Lodging Association, Alberta Senior Citizens Housing Association, Rural Municipalities of Alberta, Alberta Association of Municipalities, Districts and Counties, PCL and Stream-Flo Industries. Saved 10-15% on utility costs for every client, while significantly reducing their carbon footprint. Show less

• 

  Cox automotive

  Feb 2016 - May 2018

  Operations manager

  World’s largest vehicle wholesale auction company (164 locations in 48 countries, $7B annual revenue, 34,000 employees)Managed the Edmonton and Vancouver branches, with accountability for operational effectiveness, P&L management and project management oversight of 50 brick & mortar auctions and 50 online auctions annually.• Coached, mentored and directed 5 supervisors (31 employees), and collaborated with HR on talent acquisition, employee engagement, team building, performance management, performance reviews, succession planning and labour relations for unionized and non-unionized employees.• Created and presented business plans and OPEX/CAPEX budgets to the General Manager and shareholders.• Contributed to strategic planning, policy development, financial management and lease renewal negotiation.• Supervised 50 auctions/year, including vehicle valuation/appraisal, automotive repairs/maintenance, auto detailing, warehousing, inventory control, security, live auctions, e-commerce and complaint resolution.Key Accomplishments Led 7% revenue growth and 26% net profit growth within 2 years (during an economic downturn). Reduced operating expenses 23% by streamlining auction processes and flow to increase efficiency. Transitioned & rebuilt the Edmonton branch, following a corporate acquisition. Transformed the culture to increase service excellence, employee engagement, morale and productivity. Show less

• 

  Kj mackintosh sales inc.

  Jun 2018 - now

  Senior service advisor

  • Provide Professionalism, patience and a “People First Attitude”.• Ability to remain clam under pressure.• Able to manage complaints and difficult situations• Build relationships with clients and assist clients in making purchasing decisions.• Provide support and comprehensive product/service information to clients.