Experience

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  Atos

  Jan 1996 - Dec 2000

  International project director

  A top down description during my 5 years in Atos is the following: Project Director for International projects, Project Manager for Telefonica and ONO, Business consultant and programmer at Telefonica I+D.

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  Nortel networks

  Jan 2000 - Jan 2001

  Crm business consultant

  * Business advisor for CRM implementations around Europe.* Customers' trainer for the whole CRM suite and implementation strategies

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  Amdocs

  Jan 2001 - Nov 2017

  Responsible for providing our customers around Europe with the best combination of products and services for achieving the best value per euro invested in customer experience systems. Responsible of RFPs and to end controlling the process and deliverables as well as defining the global BSS solution for customers. International demos, presentation, RFXs, support to sell, selling, etc. in different languages: French, English, Spanish and Italian.

  • Senior Solution Arquitect. Customer Experience BSS solutions

    Jan 2014 - Nov 2017

  • Senior Presales Customer Experience Solutions

    Jan 2014 - Jan 2017

  • Senior Sales Engineer

    Jan 2001 - Apr 2014
• 

  Grupo masmovil

  Jan 2018 - Sept 2018

  Consumer-mass specialist (commercial team)

  Responsible and supervisor of the residential commercial portfolio implementation at masmovil.

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  Yoigo

  Sept 2018 - Mar 2019

  Senior product owner

  Driving the new ways of reducing time to market, cost of implementation and increase the margin of the new products and service portfolios through TMF standards and agile methodologies. During this period I was working on the design of Yoigo's new catalog and in charge of its supervision to comply with TMF standars.

• 

  Pegasystems

  Jun 2019 - Jul 2021

  Senior solution consultant

  Helping AEs selling Pega's Telco solutions to main Telco and Utilities companies in Spain and Portugal. Main solutions included 1:1 customer engagement (Marketing, machine learning and AI using adaptative and predictive models), Intelligent automation (including RPA and RDA) and customer service (chat, bots, etc.).

• 

  Salesforce

  Jul 2021 - now

  Strategic solution engineer en salesforce

  Helping companies with their Digital transformation (Transformación Digital)