Experience

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  Faculty of information and communication technology (ict), mahidol university

  Jan 2014 - Jan 2014

  Teaching assistant

  English teaching assistant in ICT preparatory program 2014

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  Stepi - science and technology policy institue

  Jan 2016 - Jan 2016

  Research intern

  I was a research intern at the Entrepreneurship Research Unit, Science and Technology Policy Institute, from January 4, 2016, to February 12, 2016. The main topic was "Entrepreneurship and Startup Ecosystem Status in Thailand". My key responsibilities included gathering information on the relevant scenarios from dependable sources, assessing it, and summarizing it. Furthermore, sincerely appreciate my professor Lee Jingwoo for giving the opportunity to have my work published in "Entrepreneurship Korea Fall 2016 Vol3". แสดงน้อยลง

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  Scg cement-building materials

  Jan 2017 - Jan 2017

  Student intern

  Excellent Internship Program #16As an IT intern for two months, I worked in the IT department of the Siam Cement company at the Ta Luang plant, which is one company of The Siam Cement Group Public Company (SCG). My main responsibility was developing two web applications that are able to use for and support the internal organization of both the Ta Luang and Khao Wong plants. The first web application was about Management Of Change (MOC) in the internal organization; requesting any changes to engines, equipment, tools, and so on. Another project was about the reported safety that occurs in the plant areas, where accidents may occur due to people, machinery, the environment, or even a location where there is a risk of insecurity. These two projects primarily assist in reducing workload, manual work, document creation, the lost documents, especially when the user can track the case and address or continue the next step, and also increase the productivity of the workflow process. แสดงน้อยลง

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  Mic customs solutions

  Jan 2021 - now

  Job responsibilities:- Experienced Support Engineer specializing in Oracle PL/SQL, adept at leading projects, resolving complex technical issues, and enhancing business processes. - Skilled in client interaction, requirement mapping, and root cause analysis to deliver effective solutions. - Worked with international clients as a technical advisor and issue solver, and took part in initiatives involving business logic, process description, and enhancement projects. - Mapped client's requirements for the application functionality, identified gaps, managed the timelines, created program specifications, defined the test cases, and executed the requirement tests- Investigated and resolved the common incidents following the guidelines, escalated the issues to Tier-2, the Developing/System Team, performed the root cause analysis to identify the reason for the underlying issue, and coordinated between users to ensure full resolution- Created workaround procedures when regular procedures failed and ensured that the issue was resolved in a timely manner แสดงน้อยลง

  • Application Support Engineer

    Jan 2020 - now

  • Data Owner

    Jan 2021 - now