Experience

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  Blackchair software

  Jan 2008 - Jan 2010

  Diseñadora grafica

  Diseño de empaqueDiseño página WebDiseño de Logotipo

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  Caav universidad de medios audiovisuales

  May 2012 - May 2014

  Coordinadora de investigación

  Coordinadora de Investagación de ProyectosProductora de videojuegos

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  Wawa.mx

  Aug 2013 - Oct 2015

  Project manager

  Managed projects, collaborated with clients, and led development sprints for successful project delivery.- Planned and facilitated meetings with clients to gather requirements and align product strategies with client needs.- Conducted regular status reviews with clients to ensure projects met their expectations and objectives.- Monitored and successfully closed multiple projects, ensuring timely delivery and client satisfaction.- Engaged in one-on-one discussions with team members to assess performance, expectations, and career paths, promoting team integration.- Coordinated and gathered tasks with clients to maintain clear project objectives and client satisfaction.- Generated sprints with developers, overseeing work definition, estimation, and alignment with product strategies to drive successful project execution. Show less

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  Hackers/founders

  Mar 2015 - Dec 2016

  Co-lider

  Organización del evento mensual de H/F Women. Somos una comunidad que busca motivar e inspirar a más mujeres a formar parte del emprendimiento y tecnología.

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  Corb consultoría informática

  Mar 2016 - Sept 2016

  Project manager

  Managed 7 diverse projects, spanning Real Estate, Search Engines, E-commerce, and Education Platforms, based in Mexico. - Client Engagement: Initiated planning meetings with clients to define project requirements and maintained continuous communication throughout the project lifecycle. Achieved a client satisfaction rate of 95%.- RICE Methodology: Utilized the RICE Methodology to prioritize projects and allocate resources effectively, maximizing project impact and ROI. Improved project ROI by 20% through better resource allocation.- Stakeholder Collaboration: Held regular status reviews with clients to ensure project alignment with their expectations and objectives. Reduced project delivery time by 15% by addressing client feedback promptly.- Executive Meetings: Facilitated bi-weekly meetings with the tech lead and CEO to review project status, resource planning, discuss potential projects, and conduct financial projections. Increased project revenue by 25% through proactive project planning.- Resource Allocation: Managed resource allocation to optimize team productivity and meet project deadlines. Achieved a 10% increase in team efficiency by streamlining resource allocation processes.- Task Management: Conducted task follow-up meetings with the team, assigning tasks with a week of anticipation to ensure clarity and alignment. Reduced task completion time by 12% by providing clear task assignments.- Project Documentation: Wrote project summaries and maintained comprehensive documentation for efficient project communication and future reference. Reduced project documentation errors by 18%.- Technical Skills: Demonstrated proficiency in creating reports in education platforms using SQL and provided SEO consulting. Operated platforms like Facebook Ads to enhance project visibility and user engagement, resulting in a 30% increase in website traffic. Show less

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  Empathia

  Jan 2017 - Oct 2017

  Project manager

  Managed 7 diverse projects across multiple locations, including NGOs, online stores, and product development, focusing on efficient backlog management, sprint planning, client coordination, and process improvement. Collaborated with cross-functional teams and third-party vendors to ensure project success.- Backlog Management: Oversaw and maintained a prioritized backlog of tasks and user stories, collaborating closely with developers and cross-functional teams to ensure alignment with project goals and objectives.- Sprint Planning: Generated and managed sprints with the development team, ensuring that work was well-defined, properly estimated, and delivered within set timeframes.- Client Coordination: Actively collaborated with clients to gather and refine project requirements, ensuring a clear understanding of client needs and expectations.- Project Documentation: Maintained comprehensive project documentation, including user stories, acceptance criteria, and project plans, to facilitate effective project communication and future reference.- Task Assignment: Assigned tasks to team members based on skill sets and project requirements, optimizing team productivity and ensuring tasks aligned with project goals. Show less

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  Maniak

  Oct 2017 - Oct 2018

  Product manager

  As a Product Manager at Maniak, I played a pivotal role in overseeing 14+ projects per month for clients, including startups based in San Francisco and New York, as well as design and development firms. In addition to project management, I actively contributed to stakeholder engagement and product analytics to drive data-informed decision-making and product improvement.- Project Management: Managed a diverse portfolio of projects, collaborating closely with cross-functional teams, including engineers and designers.- Stakeholder Engagement: Actively engaged with clients through daily standup meetings, gathering requirements, and coordinating project-related meetings. Maintained an open line of communication to ensure client satisfaction.- Product Analytics: Introduced and oversaw product analytics initiatives to assess the performance and user engagement of our solutions. Utilized data-driven insights to inform product development strategies and optimize user experiences.- Budgeting and Estimation: Successfully managed project budgets and estimations, ensuring cost-effective project execution while meeting client expectations.- Team Integration: Conducted 1-on-1 meetings with engineers and designers to foster team integration, assess performance, set expectations, discuss career paths, and address personal matters when necessary.- Financial Projection: Developed financial projections on a bi-monthly basis to assess project and company financial health, contributing to informed decision-making.- Invoicing and Contract Management: Managed the end-to-end process of project invoicing and played a key role in Statement of Work (SoW) and Master Services Agreement (MSA) development. - Roadmap Development: Regularly created and updated roadmaps to assess engineers' workload and occupancy, ensuring efficient resource allocation. Show less

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  Wizeline

  Dec 2018 - Jul 2021

  Technical delivery manager

  As a Tech Delivery Manager at Wizeline, I played a pivotal role in the successful launch of five projects across Asia, South America, and Canada for a prominent newspaper company.- Kano Methodology for Client Satisfaction: Leveraged the Kano methodology to assess and prioritize project features based on their impact on client satisfaction. By aligning project deliverables with client preferences, we consistently exceeded expectations, contributing to the overall success of the projects.- Comprehensive Workflow for Efficient Launches: Developed a comprehensive workflow that encompassed best practices in product development. This workflow ensured seamless project launches, incorporating documentation tailored for tech delivery managers and engineers. This streamlined process reduced potential roadblocks and facilitated successful project delivery.- Talent Acquisition and Development: Spearheaded the recruitment effort, increasing the engineering team's size by 25%. This strategic expansion enhanced our capacity to manage multiple projects concurrently, enabling us to deliver high-quality products efficiently.- SOW Retention and Growth: Implemented strategies to retain and expand the number of active Statements of Work (SOWs). By consistently delivering exceptional results and aligning our work with client expectations, we achieved a remarkable 28% increase in the number of active SOWs.- Product Development Leadership: Led platform meetings at the product level within the company, actively participating in release planning and documentation efforts. I took ownership of the product backlog, managed budgets, and maintained clear communication with clients. Furthermore, I oversaw timeline and milestone management, ensuring timely project deliveries that met both client and business objectives. Show less

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  Digitalonus by tech mahindra

  Aug 2021 - Apr 2022

  In my role as Delivery Manager, I not only focused on the efficient delivery of merchandising tech products but also prioritized customer development as a fundamental aspect of our approach.- Client-Centric Approach: Led the delivery of merchandising tech products with a strong emphasis on enhancing client interaction for a major retailer, resulting in a remarkable 27% increase. This achievement was made possible through a deep understanding of our client's needs and continuous engagement.- Business Process Optimization: Optimized and increased the understanding of business processes through comprehensive documentation and the creation ofstakeholder glossaries. This approach ensured that our solutions were tailored tomeet our client's specific requirements, ultimately enhancing their satisfaction.- Fostering Customer Empathy: Collaborated closely with engineers to cultivate a culture of customer empathy within the team. This involved promoting iterativedevelopment methodologies and prioritizing features and enhancements based ondirect customer feedback and insights.- Team Leadership and Mentorship: Oversaw a team of 6 software engineers and 2product managers, providing guidance and mentorship to ensure project success. Emphasized the importance of aligning our efforts with the evolving needs of our clients.- Individual Engagement: Conducted regular one-on-one meetings with engineers and UX designers to gather their perspectives on customer feedback and encourage a customer-centric mindset within the team. Show less

  • Delivery Manager

    Oct 2021 - Apr 2022

  • Sr Project Manager / Scrum Master

    Aug 2021 - Oct 2021
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  Paystand

  Jul 2022 - Feb 2023

  Sr product manager

  As the leader responsible for the Account Receivable product, which constituted 80% of the company's revenue, I played a pivotal role in shaping the product strategy and ensuring its alignment with business objectives.-Product Strategy Leadership: Spearheaded the development and execution of a comprehensive product strategy for the Account Receivable product line. This included setting clear product goals, defining the roadmap, and establishing key performance indicators (KPIs) to measure success.- User-Centric Approach: Conducted extensive user research and engaged in in-depth conversations with clients to gather valuable data. This user-centric approach informed our product strategy, ensuring that it was grounded in a deep understanding of client needs and pain points.- Client Collaboration: Created a robust channel of communication between clients and our research and development teams. This facilitated ongoing feedback loops, enabling us to better align our product strategy with evolving client requirements and market dynamics.- Strategic Planning: Developed a two-quarter plan aimed at enhancing existing products and introducing new implementations to increase client retention and acquisition. This planning process involved cross-functional collaboration and was guided by a forward-looking product strategy.- Data-Driven Decision Making: Improved Metabase metrics and harnessed collected data to drive data-driven decision making. By leveraging analytics and insights, we made informed strategic choices that enhanced the product's performance and relevance in the market that led to implementation of new push payment that increased the revenue of the company by 8%. Show less

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  Stori

  Nov 2023 - Apr 2024

  Lead product manager
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  Epam systems

  May 2024 - now

  Product manager