Experience

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  Big brothers big sisters

  Sept 2005 - Apr 2008

  Program coordinator

   Oversaw 25+ children and volunteers in two after school programs Organized all crafts, games, and meals Matched volunteers to students and supervised all interactions Created and maintained progress and safety reports in centralized database

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  Marine corps community services

  Jul 2009 - Mar 2012

  Family readiness program manager

   Reporting directly to Commanding Officer, served as liaison between Marine Air Control Squadron 4 (MACS-4) and the families of 400+ Marines and Sailors located at bases in Japan and the U.S.; assisted families’ and spouses’ integration into military culture and life on an overseas duty station Created and delivered official communication on behalf of Commanding Officer, ensuring 100% contact with all inbound military personnel; provided weekly newsletters to all spouses and quarterly unit newsletters to military personnel and family members; updated family members during out of country exercises and deployments Recruited, screened, appointed, and trained volunteers, supervising all aspects of staff activities, both locally and at mainland Japan unit Created and maintained unit website recognized as an example for other units to follow Supervised and trained two subordinates and 30 military and civilian volunteers in the planning and execution of unit morale events staged for up to 400 people Developed and presented briefs, assembled resource packets, and created the first-ever summary ‘Smart Card’ for the families to support them during all phases of deployment Developed programs to educate Marines, Sailors, and family members on aspects of overseas life and local resources, including formal briefings and Q & A sessions Organized all informational, social, and morale support events for the unit, conducting 24 events annually on a fixed $10K budget Performed quarterly site visits to geographically separate unit detachment in Iwakuni (a 1600 mile round trip) Maintained ‘business as usual’ through times of dynamic military operations and natural disasters, such as typhoons, tsunamis, and earthquakes Selected by senior leadership to represent MACS-4 by speaking at symposia and attending conferences; continue to hold active Secret Security Clearance Trained new Family Readiness Program Managers and provided special training to peers Show less

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  Cleveland clinic

  Oct 2012 - Dec 2015

  Program manager

  • Instrumental in reducing operating expenses by 31% by working directly with Senior Director to create best practice platform for division financial operations including financial planning, budget analysis, monthly/annual operational and financial performance metrics• Perform gold standard research and analysis to determine best practices within healthcare industry and to ensure alignment of initiatives with appropriate governance• Perform all data analysis on Community Outreach activities for division and provided a project plan to redesign signature program that was implemented, resulting in a 30% increase in ROI• Establish project plans, and serve as project lead for division level projects while utilizing Project Management principles and processes• Serve as liaison for Senior Director with internal and external stakeholders and single point of contact for program implementation• Developed health screening request procedure that decreased process time from 5 hours to 1 hour per request• Create and implement strategic planning and integration, and development of programs for division. Within first two years of employment oversaw implementation of over 2 dozen processes to streamline operational systems and activities Show less

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  Unitedhealth group

  Jan 2016 - now

  Senior project manager