
Timeline
About me
Business Information Technology Management graduate/BBA student at BCIT.
Education

Burnaby south secondary
2009 - 2013Activities and Societies: - Senior Leadership - Burnaby South Dance club - Interact Club - Cross-Country Team

Douglas college
2014 - 2015American sign language interpretation
British columbia institute of technology
2022 - 2024Business information technology management - enterprise system management
British columbia institute of technology
2017 - 2019Computer technology/computer systems technology
British columbia institute of technology
2024 - 2025Bachelor of business administration - bba business intelligence and value management.webp)
Vancouver community college (vcc)
2013 - 2014Certificate american sign language and deaf studies
Experience

Cineplex
Nov 2011 - Jan 2017Team leader/cast trainer- Managed and facilitated communication with a team of 4-9 staff.- Trained all new staff and secured 100% accuracy in cash deposits.- Improved work systems through open suggestions and feedback to management.

Boiling point group, inc.
Jan 2016 - Apr 2016Server/barista/kitchen helper
Cineplex
Jun 2017 - Apr 2018Assistant manager- Led a team of 10-15 staff, delegating tasks and responsibilities while providing support to ensure efficient operation.- Encouraged growth and collaboration by incorporating feedback from staff and management.- Managed 4-10 cash deposits daily, theatre budgets and revenue monthly.

Novus entertainment inc.
Apr 2018 - Aug 2022- Collaborated with Sales and Customer Service to create monthly competitive analysis and support articles.- Increased Instagram followers by 400% through posts, tech tip videos, promos, contests, and activities.- Bridged contact for marketing sponsorships, charitable events, and activities.- Data referenced marketing leads and call-ins.- Composed regularly top 3 read blog posts in the monthly newsletters.- Designed and implemented a self-subscription application for internet-based TV system. Show less
Marketing Assistant
Mar 2020 - Aug 2022Customer Care & Technical Support Specialist
Apr 2018 - Mar 2020

Myst asian fusion restaurant
Jun 2024 - nowServer- Delivered exceptional guest experiences by providing warm, friendly and attentive service in a fast-pace environment. - Managed multiple tables simultaneously during peak hours, consistently maintaining a calm, organized, and welcoming presence. - Cross-trained in multiple roles, including hosting, food expediting, and take-out coordination, to enhance operational efficiency and support team needs across the restaurant. - Trained new team members on service standards, fostering collaborative and supportive work environment. - Developed a thorough knowledge of the menu items, offering personalized recommendations to guests while accommodating dietary preferences and restrictions. Show less
Licenses & Certifications
- View certificate

Jira fundamentals badge
AtlassianJun 2023 - View certificate

Certified associate in project management (capm)®
Project management instituteOct 2025 - View certificate
.webp)
Bcitsa peak leadership | certified peak leader
Canvas credentials (badgr)May 2023 - View certificate

Disney college & international program internship (3-5 months)(v.1)
The walt disney companyAug 2025
Volunteer Experience
Greeter
Issued by Christmas at Canada Place on Dec 2013
Associated with Stephanie H.Arts and Crafts Assistant
Issued by Easter Seals 24 Hour Relay on Jun 2011
Associated with Stephanie H.Teacher Assistant
Issued by Union Mandarin School on Sept 2010
Associated with Stephanie H.
Languages
- maMandarin
- amAmerican sign language
- taTaiwanese
- enEnglish
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