Experience

• 

  Northern illinois university

  Sept 2006 - May 2008

  Graduate assistant
• 

  Robert half

  Jul 2010 - Oct 2010

  Contract administrative assistant

  Hired as a temporary Administrative Assistant to answer phones; sort mail; greet customers and clients; assist Office Manager with special projects; and assist HR Department with large-scale recruiting project. Converted to a full-time regular employee with company after four months of working as a temporary employee.

• 

  Chuck latham associates, inc.

  Oct 2010 - May 2014

  Responsible for the day-to-day operations of group benefit programs which includes investigating new benefit programs; improving existing programs; supervising; monitoring; and conducting benefit administration; and designing employee benefit plans. Provided analytical and technical support in the delivery of the benefit program. Supported and maintained HRIS system in addition to other systems utilized by the HR team. Technical point-of-contact for assigned functional areas and assisted subject matter experts with ensuring data integrity, and testing of system changes. Show less

  • Benefits and HRIS Coordinator

    Sept 2013 - May 2014

  • HR Coordinator

    Oct 2010 - Aug 2013
• 

  Houle household

  May 2014 - Dec 2019

  Stay-at-home-mom and military spouse
• 

  Chuck latham associates, inc.

  Jun 2016 - Nov 2016

  Contract hr coordinator

  Returned to previous employer to assist Human Resources Department while department recruiter was on maternity leave. Responsible for full life-cycle recruiting of retail associates across the United States. Quantified department's recruiting costs on a weekly basis and reported spending to company stakeholders. Collaborated with the company's five District Managers to ensure that their unique hiring needs were met and followed their specific hiring instructions.

• 

  Rush copley medical center

  Jan 2020 - Oct 2020

  Business associate

  Provide administrative support for a high-volume medical testing facility. Audit patients' medical records to ensure that all information is up-to-date. Adhere to strict privacy guidelines to protect patients medical information.

• 

  Kehe distributors

  Oct 2020 - now

  Acted as subject matter expert for UKG Pro and Ultimate Time & Attendance (UTA) . Optimized Freshdesk ticketing system to allow end users to submit requests and questions via a customized portal, which increased efficiency and productivity. Analyzed Freshdesk tickets for any underlying compliance or process issues, and mitigated any potential risks. Designed and implemented system optimizations to help company meet its needs and strategic goals. Efficiently processed employee data updates and information changes for corporate and commercial teams with a high degree of accuracy. Collaborated with HR Business Partners to enforce company policies, and procedures. Analyzed and improved current procedures to increase efficiency and streamline processes. Hosted weekly new hire orientation for both in-person and remoteemployees.

  • Sr HR Systems Analyst

    May 2024 - now

  • HR Systems Analyst

    Dec 2022 - now

  • Shared Services Specialist

    Oct 2020 - Nov 2022