Experience

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  住友制药（苏州）有限公司 sumitomo pharmaceuticals(suzhou) co.,ltd

  Nov 2011 - Jun 2017

  It specialist

  1. Responsible for the management and maintenance of internal helpdesk internal facilities2. To manage personnel and access control system3. Network design and management in Shanghai headquarters and 22 locations, changing the original network of only 2 servers and import the core Cisco Switch 3750 and management, migrate from soft router on AD server to Cisco 3750.including new location's network building and changing settings on Juniper Netscreen SSG140 and SSG5 firewalls.4. To manage internal Exchange、 Lync system and mail backup5. Mcafee Safeboot encryption software management6. Polycom management7. IT budget management8. IT assets management9. To monitor 30 servers status and to have monthly report10. To build new analog telephone system. Show less

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  欧姆龙中国有限公司上海分公司

  Jun 2017 - Aug 2017

  It system engineer

  1. To manage servers in Omron China, including: AD, Domain and DNS 2. To build test servers and upgrade 3. To monitor server status, to analyse system log and to repair errors 4. To manage VPN 5. To monitor netflow 6. To repair the trust relationship between Omron HK Server and Omron China management Server, and to build a new Domain Controller Server instead of old one

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  Gentherm

  Oct 2017 - Mar 2019

  It administrator

  1. Helpdesk, network setting and IT assets management in Shanghai, Japan 3 offices and Korea 3 offices.2. To manage backup weekly(by using Veeam and Tape)3. IT budget management in Shanghai, Japan and Korea4. To build a VoIP system(using Audiocodes and Polycom telephones), and maintain the data(new user setting and update telephone profile)5. To manage the servers in Shanghai, Japan and Korea by vCenter6. To monitor network in Shanghai (both Intranet and Internet by using PRTG), work with global IT team to maintain device, changing settings7. To cooperate with IT colleagues in other countries weekly and to update the IT project including building new servers, migrate storage from local server to NetAPP...8. To upgrade the firmware of vCenter9. To upgrade Windows 7 and Office 2010 to Windows 10 and Office 365 by SCCM in Shanghai, Japan and Korea offices10. Asia SCCM Config Manager(to deploy software) and work with global team (US and Germany)11. VPN management12. Using Baramundi to publish software13. Using Service Now to resolve IT issues including Incidents, Service Request and Change Show less

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  Diversey

  Mar 2019 - Apr 2021

  Senior it euc analyst

  1. Manage the China based IT team2. Provide standardized IT helpdesk support based on ITIL, manage Incident and Service Request in China and Korea, and meet internal SLA requirements3. Cooperate with Global Team to manage network, Cisco phone, server, etc4. Responsible for the construction, operation and maintenance of the company's IT resource infrastructure (weak current engineering, comprehensive wiring, IT machine room facilities, monitoring system, access control system, etc.)5. IT system testing, such as the application of Office 365 in China6. Assist in coordinating and summarizing IT infrastructure requirements from various business/functional departments7. Assist the IT Infrastructure Lead to plan and support the execution of the various IT Infrastructure Projects initiated.8. IT asset management, including data update of computers, servers and switches9. IT order management, hardware procurement and supplier management10. IT cost management, including network and telephone in each region11. IT Budget management Show less

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  Flexport

  Apr 2021 - now

  Senior it support engineer