Tecia Thompson-Reynolds

Tecia Thompson-Reynolds

IT

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  • Timeline

  • About me

    Senior Technical Specialist II at HCL Technologies

  • Education

    • Westinghouse Area Vocation High School

      -
    • Illinois State University

      -
      Bachelor of Science Business Administration/Management
  • Experience

    • Schiff Hardin LLP

      Jan 1999 - Jan 2000
      IT
    • Donnelly Enterprise Solutions Inc.

      Jan 2000 - Jan 2004
      Supervisor
    • Terabyte/Bridger at Wight

      Jan 2005 - Jan 2006
      Systems Engineer
    • Speciality Construction Brands

      May 2007 - Dec 2016
      Systems Engineer
    • HB Fuller Construction Products

      May 2007 - Dec 2016
      IT Administrator II - Technical Support Manager

      • Under general direction, carries out moderately complex system and network administration functions independently, with a sound understanding of the interactions between hardware, operating system software, and network operations and the design and administrative requirements to ensure an efficient, reliable, secure infrastructure.• Administers multi servers in 8 separate facilities alone and assists in the administration of a larger system support for 34 additional servers globally.• Installs, configures, and maintains operating system workstations and servers, including web servers, in support of business processing requirements. Performs software installations and upgrades to operating systems and layered software packages. Schedules installations and upgrades and maintains them in accordance with established IT policies and procedures.• Monitors and tunes the system to achieve optimum performance levels; primary support of Active Directory environment with LDAP, DNS, for Windows 2012 and 2008 r2 domain controllers, creating and updating group policy, ensures workstation/server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions; ensures data/media recoverability by implementing a schedule of system Show less

    • Consultant

      Sept 2017 - Dec 2017
      Network Technician II
    • HCL Technologies

      Apr 2018 - now
      Senior Technical Specialist
  • Licenses & Certifications

    • CCNA, Cisco Certified Network Associate

    • Certified Network Engineer

      Novell For Netware
    • MCTS (Microsoft Certified Technology Specialist) - Windows 7 Office 2010 Deployment

    • Microsoft Certified Systems Administrator

      Microsoft Corporation