John Heseltine

Experience

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  Lloyds Banking Group

  Jul 1973 - Jun 2007

  Managed the successful migration of HR services from LTSB to an external supplier based in India.Key achievements include:• Assessing the strategic value of offshoring HR Services.• Business Case development and approval.• Running the provider selection process.• Managing relationships and issues during all the stages.• Overseeing Price & Contract Negotiations. • Managing the transition of HR operations from the UK to India.• Working in India to embed changes.• Capturing benefits in line with programme expectations. Show less Programme managed the Lloyds TSB Flexible Benefits Scheme (which is one of the largest and most successful schemes of its type in the UK through take-up and employee feedback).Key achievements include:• Increasing take up to 65%, 43,329 people (the highest in the UK).• Reducing the cost of implementing flexible benefits.• Improving the product offering.• Improving employee understanding through simplification, segmentation and communication.• Objectively evaluated benefits of strategically returning the Flexible Benefits administration services to Lloyds TSB. Show less I managed a small team, providing full commercial support to the Group HR Director and his team.Key achievements include:• Making HR more commercially minded.• Providing the business with the true cost of doing business with HR.• Managing the transition/restructuring of HR operations to a HR Shared Service Model. Resulting in reductions in headcount of 38%, costs 24%, whilst managing the annual budget (circa. £110M & 600fte) within target every year.• Developed, implemented and monitored a broad set of business performance measures. Show less I started in TSB Bank branches after leaving school in 1973. This was followed by a variety of roles.Key roles include (earliest first):• Branch Banking - cashier working up to branch manager.• Personal & Commercial Lending Manager – managing administration team• Marketing Manager – developing & launching new products.• Business Development Manager - Acquiring significant profitable personal business.• HR Manager - managing personnel policy and procedures, recruitment and training.• Project & Planning Manager – business analysis & strategic planning. Show less

  • Senior HR Specialist - HR Outsourcing & Offshoring

    Jan 2006 - Jun 2007

  • Senior Programme Manager, Flexible Benefits Scheme

    Oct 2004 - Dec 2005

  • Senior HR Specialist, HR Commercial Management

    Oct 1997 - Sept 2004

  • Various Roles

    Jul 1973 - Sept 1997
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  Salford City Council

  Jun 1975 - Jun 1987

  Youth Club Leader (Evenings, Weekends and Holidays)
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  Worcestershire County Council

  Apr 1994 - Jan 1997

  Youth Club Leader (Evenings, Weekends and Holidays)
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  Ocius Consulting Limited

  Aug 2007 - Nov 2022

  Director - People Transformation & Change

  After 34 enjoyable years working in a large blue chip company (straight from School at 16) I left in 2007 to become an independent employee. I wanted to use all the skills and experience I had learnt over the years. I set up Ocius Consulting Limited and have never looked back since.I see myself as an energetic, customer focused, hands-on individual with experience in a wide range of projects involving the delivery of anything involving transformation and change.I have been involved in change projects (listed on LinkedIn) from the start to completion, liaising with people at all levels from Senior Board Director level sponsors to shop floor staff. As such I have a sound appreciation for best practice and strategy as well as attention to the operational details which can often derail implementation of any change projects.If required, I will take responsibility on a short or long term basis for project management, troubleshooting and co-ordinating the input of the numerous parties whilst managing the complex client relationships involved in setting up any services.Companies who engage me see the following benefits:1. The ability to make decisions based on facts2. A smoother process3. Better contract terms4. Stronger supplier & employee relationships 5. Greater savingsWhat next - Just get in touch. For an informal chat, either phone me on +44 (0)7831 208274 or email your contact details and your areas of interest to me at john.heseltine@ociusconsulting.co.uk and I will get in touch. Show less

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  Tarmac (part of Anglo American Group)

  Jan 2008 - Nov 2008

  Interim HR Transformation/Reward Consultant

  Undertaking HR Transformation/Reward Consultant role during the build up to the Sale and Post Sale of Tarmac (by Anglo American Group).Key objectives include:• Transforming and introducing key policies and procedures prior to sale.• Providing HR related data, advice and guidance as part of the sale process• Organisational design, job evaluation/grading and rewardContract originally due to finish at end June 2008. Extended to November 2008.

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  Amey

  May 2010 - Sept 2010

  Interim HR Transformation & Change Consultant - HR Self Service

  Undertaking a Change & Process Interim Consultant role for the SAP HR MSS/ESS programmeKey achievements include:•Successfully Project Managing the HR Self Service Change Workstream.•Simplifying, standardising Amey's HR processes, exploiting SAP HR Self Service options.•Facilitating the end2end process workshops and documenting the ‘to be’ processes•Supporting the realisation of HR Self Service through stakeholder involvement, focus groups, communications and training.

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  Equitable Life

  Jan 2011 - Jun 2011

  Interim HR Change Consultant

  HR Specialist role covering a broad range of activities around the TUPE IN of 450 staff and harmonising policies within the Society.

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  The Open University

  Feb 2011 - Sept 2011

  Interim HR Change Consultant

  Subject to Non Disclosure agreement

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  Unilever

  Sept 2011 - Jul 2012

  Interim Transformation & Change Consultant

  Interim Consultancy role working on the largest Purchase to Pay transformations in corporate history. The remit was to manage the local/regional procurement buying processes and procedures worldwide (circa 130 countries) into one global process per commodity and fully document them in “How to Buy Guides” It covered all of Unilever’s indirect global spend areas worth €15bn for Capital Equipment, Marketing Services, Logistics, Marketing Materials, IT and Telecom, MRO and Professional Services.On successful completion, the work was extended to project manage other procurement activities to include ARIBA catalogue, e-Invoicing and No PO No Pay activities.The work was completed after succesful transfer of operations to shared service centre in Bangalore, India.See more about the overall project here: http://www.youtube.com/watch?v=cL9XC6OUjHY&feature=player_embeddedHOLD INDIA BUSINESS VISA (valid until 24th September 2015) Show less

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  Lloyds Banking Group

  Feb 2013 - Jun 2014

  Interim HR Change Consultant/Programme Manager

  Successfully programme managed the back sourcing of all HR operational work from India to a strategic supplier in the UK. The programme was completed on time and within budget by Mid June. My contract came to a natural/planned end on the 30th June 2014.

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  Lloyds Banking Group

  Sept 2014 - Jul 2016

  Interim HR Change Consultant/Programme Manager

  Project Managing the annual group wide pay & bonus cycle - Completed February 2015.Project Managing the Desktop Transformation programme for Group HR.- Commenced February 2015Working effectively with teams Group wide and externally to complete various projects. (3 to-date Pay & Bonus (HR SAP system), Desktop Transformation (IT) and finally Global Mobility (HR). The largest being the annual Pay & Bonus Project which involved agreeing and then implementing the Pay & Bonus for circa 100K employees across numerous very different business functions within the Group as whole. Supporting the provision of advice and analysis to inform business decisions. Delivering technical advice and guidance, anticipating and providing solutions to a wide range of problems. Activities include Communications, Training, Stakeholder Management and Process Mapping. Show less

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  Lloyds Banking Group

  Feb 2017 - Dec 2017

  Interim HR Change Consultant/Programme Manager

  Successfully programme managing the simplification, rationalisation, centralisation of all contingent worker recruitment and ongoing management. Moving to a single Managed Service provider and single Vendor Management System.

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  Lloyds Banking Group

  Mar 2018 - Apr 2019

  Programme Lead - MBNA People Integration

  Lead Interim Project Manager - integrating MBNA People into Lloyds Banking Group following purchase from Bank of America (BAC). Activities include managing all workstreams, milestones, success criteria, governance, risks, dependencies, assumptions, reporting etc to deliver on time, within budget to agreed requirements. Workstreams were: Pay & Bonus and Pensions – transferring from BAC to Lloyds for payment etc. Terms & Conditions / Reward, People Policies, Flexible Benefits and Recruitment – Harmonising and then integrating into Lloyds defender models. At the same time ensuring the MBNA People themselves remain engaged and committed throughout the period of major change. Show less

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  ‘Journey’, Putting People at the Heart of Change

  Sept 2021 - now

  Director, People Transformation and Change

  Working with businesses to improve their capacity to change, adapt and thrive. Using a bespoke programme branded ‘Journey’ (https://www.ourjourney.uk), which puts people at the heart of change. Designed & developed using decades of my skills and experience. Journey focuses on delivering large single or numerous changes to achieve business critical objectives, by implementing and managing ‘change’ correctly, efficiently and robustly.Journey, quickly provides businesses with a structured approach for any given change scenario impacting people. It is aimed at helping anyone leading or supporting change, CEO's, Transformation Directors, Programme Managers, Portfolio Managers, PMO, Project Leads, Human Resources, Junior, Middle and Senior Managers to save time, money and resource. Outputs includes an implementation plan, key risks, reporting information and the readiness checks before implementation. Show less

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  Herefordshire & Worcestershire Chamber of Commerce

  Dec 2022 - now

  Local Skills Improvement Plan (LSIP)

  Working closely with the Chamber project team on the DfE's LSIP project to understand skills requirements in the next 3-5 years within different business sectors in Worcestershire.