Praveen Biligiri

Experience

• 

  HP

  Aug 2003 - Aug 2011

  Remote Support Engineer
• 

  HP

  Oct 2011 - Jan 2015

  Drive the Automation Projects Globally and Locally in the Service Operations (Incident Management / Event Management / Service Request Fulfillment Mgmt.) And Service Transition (Configuration Management) phases of ITIL framework to achieve Operational Efficiency and momentum to support Delivery Operations Automation Objectives. Automation Analyst & Project Coordinator:Analysis of Accounts Information to be able to leverage the available standard Automation solutions; gather raw data from the accounts and input to Project Management team.The role involved identifying opportunities for Automation in scope and building data that corresponds to the opportunity. Engagement with Infra delivery teams for deep dive. Creation of automation utilization dashboard, present it to regional leadership team to report progress.

  • Project Manager & Process Consultant for Automation

    Sept 2013 - Jan 2015

  • System Analyst & Project Coordinator

    Oct 2011 - Sept 2013
• 

  Hewlett Packard Enterprise

  Jan 2015 - Apr 2018

  Automation Program Regional Lead for APJ

  Organization: Hewlett Packard EnterpriseSub-Organization: Global Operation CenterDesignation: Regional Leader – Asia Pacific for Automation ProgramManaging Automation as a service across Asia Pacific region with stakeholders spanning India, Malaysia, Philippines, Australia and other countries. Automation programs managed includes Robotic Process AutomationIncident Management AutomationEvent Management AutomationChange Management Automation

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  DXC Technology

  Apr 2017 - Apr 2018

  Automation Regional Lead for APJ - Automation COE
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  EY

  Apr 2018 - Oct 2020

  Assistant Director - Automation Lead - EY Technology

  Responsible for leading the Operations Automation within the Compute Services - Enterprise Technology in EY; tasked with improving the overall productivity and efficiency of various teams involving Plan-Build-Run organizations by automating and integrating processes. The role also provided an opportunity to conduct multiple data driven - design thinking workshops to identify opportunities for automation and elimination for various teams there by fueling to the automation factory. This role enabled to provide an Automation strategy and vision to the team that deal with multiple complex engineering projects aligned to monitoring integrated processes and their technologies. As leader of Operations Automation, was involved in directing planning and resourcing to complete all tasks and analysis activities in compliance with EY’s standards for technology development and deployment as well as auditing and compliance best practices in tools strategy activities in Compute Services. The role created an opportunity to collaborate with IT Architecture, Compute Service Owners, peers within Tools Management and operations on the strategy, design and ultimate introduction of new products or services and other change management directives that will result in re-engineering of current applications.The team has a commendable track record of delivering automation across multiple ITIL modules. Show less

• 

  IBM

  Oct 2020 - Sept 2021

  Intelligent Automation & Orchestration Leader
• 

  Kyndryl

  Sept 2021 - May 2022

  AIOps Leader
• 

  EY

  May 2022 - now

  Associate Director