Kenneth Tranoris

Experience

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  Kenny T's Construction

  Jan 1992 - Dec 2005

  Owner Operator

  Responsibilities:• Worked hands on from start to finish with small to very large scale remodels and new construction in the central Iowa area. From the excavation through the foundation and all the way to the door knob installation.• Supervise all subcontractors to ensure quality control.• Scheduled and managed all suppliers and inspections.• Produced long range plans for large scale projects to ensure a timely completion.• Assisted in proofreading a how to book for Meredith Corp. Decks 1-2-3 from Home Depot 2001• Fabrication of custom furniture and cabinetry.• Job superintendent for local new home builder. Managed and fabricated 6 homes at any one time in the local WDM area. ( held this position for approx. 9 months ) Show less

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  Third Day Enterprises

  Jan 2006 - Nov 2006

  Field Supervisor

  Responsibilities:* Estimating of projects ranging from small remodels to multimillion dollar developments * Scheduling of employees and or sub-contractors for all projects. As many as 10 projects running at any one given time. Company had at one time 31 employees broken into 7 crews.* Project preparation* Blue print reading to find trouble spots prior to projects beginning* Gathering of all necessary documentation prior to projects beginning* Evaluation of job site to prepare for projects beginning * Contacting all necessary contractors in a timely fashion to ensure a smooth flowing project* Project progress reports* Keep weekly logs of projects starting to completion dates and track productivity and P & L* Quality control inspector* Conducted daily walk through on projects to inspect for quality and consistency within the company* Final walk through inspection before calling for any city inspections and or final billing to client* Warranty work* Handled all call backs or change orders for projects* Meeting with clients* Estimated change orders with cost and time line* Scheduled employees or subcontractors to complete call backs or changes* Followed up with inspection of work Show less

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  BGS Enterprise

  Jan 2007 - Aug 2007

  Shop Foreman

  Responsibilities:• Quality control • Problem solving for both product and employee issues to help limit delays in delivery timelines.• Custom fabrications of cabinetry

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  Sears Home Improvement Products

  Jan 2007 - Jan 2008

  Project Cordinator

  Responsibilities: Geographic area of all of IA, portions of IL, NE, MN and MO• This position is responsible for the control and management of the installation process for a specific product or an assigned set of products within the district. These responsibilities included scheduling, quality/customer satisfaction, customer service, materials management and the management of the independent contractor workforce. This position has the authority to identify, recruit, select and bring under contract independent contractors in accordance with company requirements for independent contractors. The position is accountable for the inspection of the work of all new sub-contractors to ensure that the quality and consistency of workmanship meets company standards. In addition, this position is the primary liaison between the customer and the company concerning installation, contract and service issues, and has the discretion to settle customer issues.• Responsible for supporting annual installed volume of $1,000,000 per year. Show less

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  Sears Home Improvement Products

  Jan 2009 - Mar 2011

  District Production Manager

  Geographic area- IA, portions of SD, IL, NE, MN and MOWork scope and responsibilities:• Responsible for the control and management of the installation process for all Sears’s products within the assigned district. Manage, guide and educate project coordinators in the process of scheduling, quality/customer satisfaction, customer service, material management and the management of independent contractors. Directly responsible for the annual installed volume of the district.Key District Achievements: Developed plans that have achieved our district some of the lowest cycle times in the region. District is currently climbing to be the leader in quality scores after winning top honors in September, November and December of 2009. After thorough evaluation, developed and implemented a POA to bring back life to the struggling HVAC product line. Organized the distributors for a more fluent process, conducted meetings with sales and recruited a new team of installers for the district. Developed and implemented a structure to the Service Department that has brought down service work cycle times to its lowest mark in years.Personal Achievements: Received Outstanding District Production Manager for the months of April, July, September and December of 2009. In December of 2009 received an award for placing 1st in a region sponsored contest that evaluated performance in multiple areas of the responsibilities of a District Production Manager. I have also extensively extended my knowledge of computer skills. This has allowed me to develop comprehensive long range tracking tools to aid in the improvement of the district. Show less

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  Sears Home Improvement Products

  May 2011 - Feb 2013

  Regional Production Manager

  Responsible for driving performance in a region with net annual revenue of over $170M, and a District Operating Income in excess of $10M*Developed and implemented training around district and region sales, installation and service process improvement areas that lead to an improved customer experience*Analyzed (root-cause) customer experience issues from point-of-sale through post installation service to develop sales, installation and service improvement solutions*Reviewed (P&L) and develops District Operating Income improvement plans through training, education and policy improvement recommendations*Coach and motivate staff to achieve peak performance*Analyzed and developed improvement plans for critical metrics such as cycle times, gross margins, backlog conversion and service to improve the overall customer experience*Assisted in driving improvement with installation related costs such as: installer bad-debt, product margins, labor margins and related service expense per district*Identified needs and provides training for sales and production that increases product knowledge and installation quality standards that leads to a highly consistent and positive customer experience*Worked within and across region teams and peers to design, implement, measure and improve contractor crew performance*Ensured District Production Managers have the focus and means to maintain appropriate staffing levels respective to each product and district and are prepared for seasonal demands*Worked with Regional, Area and District Production Manager to build and maintain a best-in-class subcontractor workforce through crew skill measurement and upgrading *Works with Service Department as needed to resolve outstanding customer service issues*Ensured branch installation facilities are operating in accordance with company standard operating procedures and local, state and federal laws Show less

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  Champion Home Exteriors

  Mar 2014 - Oct 2016

  • Overseeing the management, growth, operations and administrative functions of assigned divisions with a net annual revenue over 85M.• Review monthly P&L statements, identify areas of opportunities and implement POA to stay in line with goals. • Review and monitor property improvements including maintenance audits of local branches throughout territory. Provide audit results and plans for adjustments including safety and proficiency improvements. Shipping and Receiving layouts to provide timely loading of vendors as well as organized storage for corrective product audits and COG consistencies. . • Ensure operational compliance with corporate policies, permitting, Lead Safe Practices (RRP) and Safety• Drive growth through team building and resource maximization. • Recruit, hire, develop and mentor top talent.• Monitor escalated customer service issues. Travel to specific offices to directly handle high profile complaints.• Set regional cycle time goals for specific key metrics that drive a shorter contract life cycle. Show less • Traveled weekly to struggling offices within the United States to analyze KPI’s such as Customer Satisfaction, Margins and Service backlogs. Report findings and create detailed POA to assist in rectifying the current problems and bring the division back into company standards. • Recruited, interviewed and hired necessary in house employees along with subcontractors for divisions falling short of set cycle time goals.• Analyzed labor and material margins of installed product and adjusted when necessary contract labor contracts for subcontractor along with meeting with supply vendors to negotiate lower prices on goods. • Supported Service Department to resolve outstanding customer service issues. Provided documented Plan of Actions for each assigned conflict with outlined timeline. • Ensured branch installation facilities are operating in accordance with company standard operating procedures and local, state and federal laws. • Analyzed customer experience issues from point-of-sale through post installation service to develop sales, installation and service improvement solutions• Trained Division Installation Managers and office staff on proper scheduling for crews to provide timely service to customer base while controlling workers hours to minimize overtime and costly overages. Show less

  • Regional Operations Manager

    Jan 2016 - Oct 2016

  • Division Support Specialist

    Mar 2014 - Jan 2016
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  84 Lumber

  Oct 2016 - Jan 2018

  Area Install Manager
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  FirstKey Homes

  Apr 2018 - Feb 2022

  Senior Field Manager

  *Identify and solve operational obstacles in the Construction, Acquisitions and maintenance function of single family rental housing. Currently Responsible for Portfolio of 3000 homes in South West Florida• Assist with B2R properties with quality control inspections as well as building improvements to provide a more long term cost savings with rental properties. • Oversee spend for controllable expenditure . Making field adjustments to insure positive results for markets NOI. • Work closely with other managers and the corporate staff to accomplish company goals• Have a deep knowledge of the scope of work required for renovation and maintenance of single family rental housing• Job budget review responsibility for all jobs in the assigned market• Award all approved jobs to the contractors in their market.• Responsible for all key performance indicators and metrics for construction and maintenance in the assigned market• Conduct Field Manager and Field Associate training, counselling, and professional development• Maintain and oversee a schedule of inspections for resident move outs• Manage a vendor base to complete assigned work orders and projects within the company’s expected pricing, quality, and timeframes• Negotiate pricing on vendor-assigned work• Manage field team employees to complete work in a professional and timely manner• Review and submit change orders for variances to initial job budgets• Manage the open work orders for the assigned market using the company’s software platform (Yardi)• Update project and work order tracking systems• Professionally handle and resolve resident issues involving work orders• Review and approve contractor invoices weekly• Update the local and corporate management teams on the status and progress on work orders and projects• Communicate with the other property management team members on project completion status and upcoming move-in inspections Show less

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  Brandywine Homes USA

  Apr 2022 - now

  • National Maintenance Manager

    May 2023 - now

  • Regional Maintenance Manager

    Apr 2022 - now