Mohamed Abdo, PHRI

Experience

• 

  Tiba rose plaza Hotel

  Dec 2013 - Dec 2014

  Front Desk Reciptionest

  - Greet guests and patrons as they arrive.- Ask if guests have a prior booking.- Manage the registration process.- Ask for identification and ensure that the provided credentials are accurate.- Handle guest check-ins and check-outs appropriately.- Operate hotel switchboard, take calls and provide information and transfer calls.- Manage accurate accounting of all rooms.- Provide guests with room keys and call for bellboys.- Take reservations over the telephone, through emails and in person.- Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities and travel directions.- Refer guests to appropriate departments to resolve complaints or provide suggestions.- Compute bills and take payments.- Provide guests with directions around the hotel.- Contact housekeeping and maintenance departments when a problem is reported.- Explain appropriate use of keys and ensure that guests are satisfied with the rooms allotted to them.- Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift. Show less

• 

  EVIC Consulting LLC

  Dec 2014 - Jul 2015

  HR Generalist

  *Administers various human resource plans and procedures for all company personnel.*Conducts recruitment effort for all exempt and nonexempt personnel and recruiting and staffing logistics. *Maintains human resource information system records and compiles reports from the database. *Analyzes the recruitment process performance, prepares the recruitment dashboards, recommend changes to the recruitment process and implements it.*Identifies trendsetter ideas by researching industry and related events, publications, and announcements.*Establishes recruiting requirements by studying organization plans and objectives, meeting with managers to discuss needs.*Determines applicant requirements by studying job description and job qualifications.*Attracts applicants by placing job advertisements, contacting recruiters, using newsgroups and job sites.*Evaluates applicants by discussing job requirements and applicant qualifications with managers. *interviewing applicants on consistent set of qualifications. Show less

• 

  CAIRO SCAN Radiology and Labs

  Jul 2015 - May 2016

  HR Specialist

  *Explaining human resources policies, procedures, laws, and standards to new and existing employees*Preparing or updating employment records related to hiring, transferring, promoting and terminations.*Responsible for updating current and new hires personal database. *Establish and maintain all needed documents for insurance programs. *Monitor & Control employees hours.*Calculating overtime if any.*Ensuring the monthly payments on time.*Processing any legal or internal policies deductions. Example (penalties, taxes and insurance deductions). Show less

• 

  XERVON GmbH

  Jun 2016 - Aug 2016

  Payroll And Personnel Specialist
• 

  E-finance

  Aug 2016 - now

  Payroll responsibilities:*Gather information on hours worked for each employee*Calculate the correct amount incorporating overtime, deductions, bonuses etc. *Receive approval from upper management for payments when needed*Prepare and execute pay orders through an electronic system or distribute paychecks*Process taxes and payment of employee benefits*Keep track of hour rates, wages, compensation benefit rates, new hire information etc.*Address issues and questions regarding payroll from employees and superiors*Prepare reports for upper management, finance department.*Prepare and monitor budgets by department.OD & Training responsibilities*Ensure the training payments process. *Support in Plan quarterly and annual performance review.*Assets in implement training and development plans.HRIS Responsibilities:*Process all employee data.*Export regular and ad hoc reports (headcount, reporting line, insurance and turnover reports)*Train system users on functionalities and its features.*Gather payroll data like wages and working hours*Troubleshoot and report technical issues to HRIS vendor. Show less

  • Human Resources Team Lead

    Jan 2022 - now

  • Senior Human Resources Specialist (Compensation & Benfits)

    Jan 2019 - Dec 2021

  • HR Specialist (Compensation & Benefits)

    Aug 2016 - Dec 2018