🌱Claudia Delgado

Experience

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  Otras Experiencias

  Jan 1994 - Dec 2004

  Business Analyst / Independent IT Consultant / Instructor

  2003 - Business Analyst, Developer, DBA and Help Desk - Government - Cordoba ARG1999 - IT Consultant - Statistics data and controlling - Centro Azucarero - Tucumán ARG1998 - Events Coordinator and IT dev & impl (Registration System) - Convenciones - Tuc ARG1994 - Instructor at programming and using desktop applications – Institute "BIT"- Salta ARG

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  Accenture

  Jan 2005 - Jan 2006

  IT Consultant & Business Analyst

  - Analyst in a Core System implementation for Bank Boston – Chile- IT diagnosis and Performance Test for Depósito Central de Valores - Chile- IT diagnosis for Mastercard and Banco Galicia - Argentina

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  Softtek

  May 2006 - Jun 2012

  Project Manager / Service Manager / PMO

  VOLKSWAGEN: PMO & PM coach and referent (Process tailoring and implementation, reporting, statistics, project monitoring and supervision for the IT Portfolio).OSDE: PM & SM responsible for the Application Maintenance Service and improvement projects. (Monitoring & reporting. Change control, negotiation and agreements. Statistics, SLAs).GLAXOSMITHKLINE: PM & SM responsible for Projects and Maintenance Service for Front Office LA & Caribbean (Service lead and monitoring of internal and external teams. Statistics and reporting). Show less

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  BAIT Consulting SRL

  Jul 2008 - Feb 2020

  Program & Service Manager / Partner

  - Responsible for a portfolio of projects, services and accounts (Lab. Phoenix, SAO, AMR)- Project execution and financial management, business plan, reporting- Clients relationship and customer satisfaction. SLA’s and improvement actions- Sales support, solution design and project proposals- Risk management. Change control, negotiation and agreements

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  Globant

  Dec 2016 - Sept 2023

  - Management of large operations (scalable & sustainable), facilitating effective interactions and fostering team autonomy to deliver outstanding solutions. - Coordination & coaching of PMs / SMs ensuring alignment with financial and delivery Goals.- Development of healthy relationships and a consultative partnership with clients. - Financial management. MSAs and contracts elaboration and execution.- Account growth strategy definition along with the portfolio leadership. +7M USD +80 FTEs Tech: Agile Transformation, Cloud Platforms, ServiceNow CRM, Big Data Show less

  • Delivery & Operation Manager - USA Region

    Jun 2018 - Sept 2023

  • Program/Project Manager - USA Region

    Dec 2016 - Jun 2018
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  Self-employed

  Apr 2023 - now

  Analysis & development of Sustainable projects - Personal Research

  - Development of a project for a sustainable house in “La Estancia de Cafayate” area, Salta - Argentina (preserving traditional style). Work on the design to maximize its sustainability, together with the local architect and sustainability experts from Buenos Aires - ArgentinaOngoing Works - France: - Case study - “Quick wins to adopt easily sustainable options in your everyday life” : analysis and process documentation of near/local available products and how to adopt easily for a healthy but more sustainable lifestyle. - RSE Project -”The magic of Carbon Footprint Label - RSE” : Carbon footprint label in everyday products at enterprises to help employees to select more sustainable options. Analysis and approach definition in progress. Show less