Nabil Attyani

Experience

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  ADVANCED TURNKEY SYSTEMS

  Jan 1993 - Oct 1994

  Senior Software Engineer

  - Senior Software Engineer for Commercial DBMS applications based on Clipper 5.2 such as: General Ledger, Accounts Payable and Receivable, Inventory Control and Sales Management System, Payroll and Personnel System, Manufacturing (Production Line Control for Adidas Factory in Syria ).- Implemented Transportation System for the United Nations in different field missions around the world. e.g. Syria, Kuwait, Rwanda and Western Sahara.

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  OMNIX International

  Nov 1994 - Oct 1996

  System Analyst and Developer

  - System Analyst and Developer for Applications areas of IVR, Imaging and Workflow Environments.- Development and implementation for the Interactive Voice Response and Fax System in the Dubai Chamber of Commerce and Industry (JOHAINA System). The system is an integration of Visual Basic, Oracle Forms, and Dialogic Voice and Fax Hardware.- Participated in the development of TIMS Document Manager 6.0. Using C for windows and Visual Basic 3.0.

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  Dar Al Khaleej Printing, Press, and Publishing

  Oct 1996 - Aug 1997

  Senior Systems and Software Engineer

  - Technical assessment, planning, design of the internet and intranet infrastructure- IT infrastructure deployment and system administration for IT corporate network.- Software Design, analysis, and implementation for Employee attendance analysis and processing, reporting using Visual Basic 4.0, access database.- Planning and development of the newspaper official web site.

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  NCR Corporation

  Sept 1997 - Feb 2001

  Professional Services consultant

  - Professional Services consultant responsible for the development and Implementation of NCR middleware (Top End) based service delivery applications in Call Centers, Tele-banking and Internet banking applications for the NCR MEA Financial Systems Group. - Professional CTI, IVR Tele-banking, and Enterprise Financial Call Center solutions. Responsibility included System Design, Development, Training and implementation IVR (Tele-banking Systems) and Call Centers.- Develop and Install solution prototypes, including development and customization of selected IVR (Tele-banking) and Call Center solutions, Perform problem determination and troubleshooting, provide On-site training for project customers as well as preparing the training materials. CTI Product Programming and VB, C/C++ tools and libraries. Show less

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  TECOM

  Jan 2001 - Jan 2006

  Manager of Telecom applications and services

  - Responsible for TECOM interactive IP Telephony infrastructure and communication services.- Drive service specifications for Network NGN/IMS services including IP Centrex, Mobile PBX, Hosted residential services, business Trunking, etc.- RFP development and evaluation of carrier-grade messaging platform including Voicemail, Unified communications, IVR, and hosted IP contact center solution.- Launched first in region call managers automation and IP telephony directory services, including integration with internet, sms and email.- Launched first in the region managed IP Hospitality services, Hotel voice and data applications integrated with Hotel properly management systems, ”Fidelio, Prologic” with required network infrastructure and OSS /BSS integration.- Delivered TECOM Call Center infrastructure and applications. “ first Cisco IPCC deployment in the region”- CRM development. Implemented TECOM CRM application “PIVOTAL” with successful integration with IPCC infrastructure. Show less

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  Du

  Jan 2006 - Sept 2013

  Director of Business Solutions

  - Co-founder of du Business Solutions Unit serving du enterprise and consumer customers for defining and offering hosted and managed business solutions related to IP telephony and unified communications, contact center and IVR, and Video and IPTV applications and services.- The conception, technology selection, solution design, implementation, and the successful launch of du nationwide IPTV using Microsoft Mediaroom Solution offering enhanced EPG, streaming SD/HD live TV broadcast on MPEG4/H.264 encoding, PVR, Video on demand, selection of compliant IPTV Set-Top-Boxes.- Successful implementation of Mediaroom EPG Ingestion application and the scoping and rolling out IPTV Mediaroom presentation framework applications running on IPTV STBs (Facebook, Twitter, Games, Weather, News, Applications Dashboard, TV Self Care Portal Message Center, View My Bill, and Multiview).- Successful launch of du Cisco Hosted IP Contact Center solution serving du multisite environment and offering managed services for external SME customers. Solution includes Integrated Siebel CRM, LDAP, and is enriched with Verint Impact 360 workforce optimization suite (WFM, centralized recording and quality assurance tools)- Providing professional services to key enterprise accounts, working closely with enterprise sales unit, building business plans ensuring business development and growth, Identifying prospective clients and create the go to market plan. Show less

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  Saudi Telecom Company

  Sept 2013 - Aug 2016

  Advisor ICT services, Product Marketing, Enterprise Business Unit

  - Marketing strategy planning; defining strategy and market plans for STC’ Enterprise Business Unit (EBU) related to ICT managed, hosted, and cloud services and tailoring industry-based solutions targeting SME, government, and Key Accounts businesses.- Service development and management for the Digital and Managed services division covering managed security services covering Email and Web security services, DDoS protection, Firewall/IPS, and defining on premise managed and hosted services for the network and data center services.- Ensure successful product life-cycle management; applying effective service management throughout service definition, value proposition, design, implementation, deployment, testing, and service rollout.- Defining service performance reporting for STC managed services; service management reports, service performance (revenue and subs growth), KPIs measurement, business analytics, customer insights, and revenue and churn analysis. Show less

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  STC Solutions

  Aug 2016 - May 2019

  Executive Advisor - Cyber Security services

  Executive Advisor for Cyber Security services Business Unit at STC Solutions;Defining marketing strategy and services roadmap, leading key initiative and projects, talent acquisition, evaluating partnership, defining value propositions and marketing Plan, and carrying out feasibility analysis identifying services suitable for the Saudi Market.

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  TELUS

  Aug 2019 - Jul 2021

  Senior Security Architect

  - Lead technical advisory for all strategic large custom and complex cyber security solutions- Deliver solution design, service descriptions, and proposal presentations.- Drive requirements analysis, innovation and guidance during pursuit planning, bid opportunity reviews for RFIs/RFPs.- Mobilize and enable stakeholder teams (Architecture, Engineering, Product and project Management team, Operations) for the solution development and delivery.- Collaborate with account management and sales lead for innovations, retention and growth- Work as lead architect and consultant to provide advice and guidance. Show less

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  Stc

  Oct 2021 - now

  Consultant - Cybersecurity Portfolio Management

  • A technical and business advisor for cyber security products and services• Evaluate, recommend emerging cybersecurity technologies and solutions for the enhancement of the STC EBU cybersecurity portfolio.• Collaborate with account management, sales, marketing for innovations, retention and growth.• Work as lead architect and consultant to provide advice and guidance.