Kevin Vanhoudt

Experience

• 

  NCR Corporation

  Sept 2007 - Feb 2014

  Customer Service Engineer

  *Actively involved in installing ATM machines in banks across Belgium, as well as monitoring and maintaining the quality of all repairs.*Conducting training and providing assistance to bank’s employees as required, utilizing technological knowledge effectively to enhance and support learning.*Additionally installing and repairing retail terminals, cash registers in supermarkets, clothing and fast-foodchains, developing a high level of practical skills.*Rapidly learning new software applications in order to progress with day to day duties, being given theopportunity to install servers, routers and switches.*Dealing with all issues in a timely manner, efficiently prioritizing important problems and strictly adhering to the appointed SLA (service-level agreement).*Collaborating on a project requiring a solid understanding of software standards, acquiring leadership abilities while overseeing a small team. Show less

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  International Paintball Group

  Feb 2015 - Aug 2015

  Field Sales Representative

  *Setting up and running promotional stands.*Informing customers about the product and negotiating deals.*Answer customer questions on the phone.

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  Exacta Scaffolding

  Jun 2015 - Feb 2017

  Scaffolder

  *Building Scaffold constructions around houses and apartment complexes according to local safety regulations.*Help lead a 5mand crew and ensure jobs get finished in the requested time frame.*Maintaining high standards of safe work over long working hours.

• 

  Panasonic

  Feb 2017 - Jan 2019

  Operator

  *Operating machinery inside the plant in a three man team.*Solve problems when issues arrive to ensure production is not hindered.*Work with chemical and hazardous materials, so ensure that safety standards are held.

• 

  BTV - Technisch Bureau Verbrugghen

  Mar 2019 - Jan 2020

  Agent Onderzoeker

  Responsible for safety inspections of hoist-and lift implement (Cranes, tower cranes, diggers, elevators,...)

• 

  Mobile Locker NV

  Jan 2020 - now

  Offering technical support to customers and Mobile Locker partners across the world.Planning, preparing and executing installations for a wide range of market segments including airports, train stations, venues,...Making sure that new software features are tested properly so no issues arise once they are live. Offering technical support to customers and partners to keep customer satisfaction as high as possible.Executing installations of permanent locker set ups (Venues, train stations,..) as well as mobile setups (Festivals & Events).Making sure that new software features are tested properly so no issues arise once they are live. Searching for new business oppertunities in various market segments.Making sure that for each customer the best possible solution is provided.Installing locker units at festival and events and helping out customers onsite during the events.

  • Support Officer & Project Lead

    Mar 2023 - now

  • Technical Support & Events

    Jun 2021 - now

  • Sales & Events

    Jan 2020 - Jun 2021