Heather Evoy

Experience

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  IHOP

  Mar 2010 - Jan 2015

  Lead Server

  On a daily basis, I accurately communicate customer requests to satisfy food and beverage satisfaction. I have experience and a reputation for accuracy and ability to work well under pressure. I collect and organize large amounts of cash daily using the server banking system. I assist in clearing tables as well as opening and closing the restaurant. During every shift, I advise management on employee and guest restaurant relations to maintain efficient operations. As a lead server, I also do my best to coach and counsel servers to ensure they are following service excellence. Show less

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  Central Michigan University

  Aug 2012 - Sept 2013

  Student Assistant (Work Study)

  I provided clerical assistance, during the academic year, to execute assigned tasks during my shift. As a student assistant in the Payroll and Travel office at Central Michigan University, I assisted with organizing data information into the SAP database concerning sensitive financial information. I also categorized and mailed out documents so that they reached employees in a timely manner.

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  Hampton

  May 2013 - Dec 2014

  Front Desk Agent

  I am able to direct and accompany guests to different facilities and functions in the hotel. I am crossed-trained to effectively perform housekeeping and front desk responsibilities. I have an in-depth knowledge of using ON-Q computer software and basic workplace equipment including the fax machine and printer. I have hands-on experience daily in computing bills, collecting payment and making change. I have a proven record of performing tasks as mentioned on daily checklist that must be completed before the end of every shift. I demonstrate on a daily basis the ability to answer inquiries about various hotel services, shopping, dining, local events and travel directions. Show less

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  Amerilodge Group

  Jan 2015 - Feb 2016

  Sales Manager

  I arrange preferred rates for companies and associations that have a need for overnight accommodations in the area. Please, feel free to contact me if you are interested in arranging special pricing for your organization or group or if you are interested in touring our beautiful property!

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  Lodgco Hospitality

  Feb 2016 - Nov 2022

  Focusing on corporate accounts, and overseeing group sales, meeting and banquet event sales. My position includes the development and execution of marketing and sales strategies for group segments and events. Meeting and exceeding weekly activity/sales goals, revenue strategies, and supervising a Sales Manager and a Sales and Event Coordinator. Energetically and creatively pursing business to increase revenue through a combination of teleprospecting and direct sales. Identify and maintain relationships with top accounts.Responsible for meeting weekly goals by implementing marketing and sales strategies.

  • Director of Sales

    Oct 2017 - Nov 2022

  • Sales Manager

    Feb 2016 - Oct 2017
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  Marriott International

  Nov 2022 - now

  Sales Manager