
Simranjit Gill
Customer Service Assistant

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About me
Associate Cyber Manager- A.P. Moller - Maersk
Education

East Berksire College
2015 - 2017IT BTEC 90 Credit Diploma Level 3 IT Distinction* Distinction* DistinctionDeveloped a theoretical background reinforced with practical skills that transfer into the modern workplace, provided useful experience in an IT-related career. Learnt about the types of data stored and how to use data. Ddevelop interpersonal skills as well as software skills and explored the advantages and disadvantages of the Internet and its effect on society.

Brunel University London
2017 - 2021Business computing Computer ScienceActivities and Societies: - Student Ambassador, PAL Leader, READY PROGRAMMME, CodeFIRSTGirls, Tech Society, Sikh society 2nd YEAR MODULES: - Business Analysis and Process Modelling- ICTs in Society - Software Development Management - Usability Engineering - Level 2 Group Project1st YEAR MODULES: - Introductory Programming - Information Systems & Organization - Software Design/ Software Implementation- Logic & Computation - Group Project - Data & Information
Experience

Marks and Spencer
Nov 2016 - Nov 2019Customer Service Assistant- Developed clear verbal communication through interaction with customers and employees - Awarded employee of the month based on high standard of customer service provided- Demonstrated my teamwork skills by working with the employees to complete work- Managed cash and card payment correctly, and processed refunds accurately- Multi-tasking was required to work on tills, shop floor and dealing with orders

Brunel University London
Jan 2018 - Aug 2019- PAL Leader- (Peer-Assisted Learning: Volunteering) supporting Year 1 students - Computer Science- Department- Assist the students with their learning and help them with any problems which they may have- Provide advice to students and tips for effective learning - Leadership Skills - Student Ambassador for Brunel University- Delivering campus tours- Communicating to students and parrents- Teamwork and problem solving with other ambassadors
PAL Leader
Sept 2018 - Aug 2019Student Ambassador
Jan 2018 - Aug 2019

A.P. Moller - Maersk
Sept 2019 - Sept 2020IT InternYear in Placement (IT)

A.P. Moller - Maersk
Oct 2021 - nowAssociate Cyber Manager - Third party risk
May 2023 - nowITSM Specialist
Jul 2022 - nowAssociate IT Risk Analyst
Oct 2021 - Jul 2022
Licenses & Certifications

Certifed Agile Service Management
DevOps InstituteNov 2019- View certificate

Human Computer Interaction
The Interaction Design FoundationSept 2020
Honors & Awards
- Awarded to Simranjit GillBrunelPlus Silver Award Brunel University London (Professional development centre) Jun 2021 Employability Skills Development Certificate (Additional curriculum)
- Awarded to Simranjit GillCertified Agile Service Manager DevOps Institute - PeopleCert (QA) Nov 2019
- Awarded to Simranjit GillBrunelPllus Bronze Award Brunel University London May 2019
Volunteer Experience
Administrative Assistant
Issued by NHS on Jan 2019
Associated with Simranjit GillRace For Life - 5K participation
Issued by Cancer Research UK (CRUK) on May 2022
Associated with Simranjit Gill
Languages
- puPunjabi
- enEnglish
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