Denise Yap

Denise Yap

Patient Service Associate - Intern

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location of Denise YapSingapore, Singapore

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  • Timeline

  • About me

    New Product Introduction Manager | Program Manager | Supply Chain

  • Education

    • Anderson Junior College

      2013 - 2014
      A'level Faculty of Science Rank Point: 86.25/90

      Activities and Societies: Joined Guitar Ensemble Co-Curriculum Activity (CCA) and was selected to be a Sectional Leader. Had Running Club as my second CCA As a sectional leader, I got the chance to further enhance my leadership skills as I lead my section mates.

    • Chung Cheng High School (Yishun)

      2009 - 2012
      O'level

      Activities and Societies: National Police Cadet Corp (NPCC) Being in NPCC had trained me to persevere as the tough immense trainings stretched me beyond my limits. I was also given the opportunity to work with my squad mates to plan several camps and events to lead and teach our juniors, thereby enhancing my teamwork, as well as leadership skills.

    • Lund University School of Economics and Management

      2017 - 2018
      Exchange Student, Bachelor of Business Administration - BBA Business

      Activities and Societies: NUS Student Exchange Program (SEP) Master's module:- Strategic Management & Information System Bachelor's modules:- Corporate Finance- Business Policy- Project Management

    • National University of Singapore

      2015 - 2019
      Bachelor’s Degree Business Administration 4.0

      Activities and Societies: - NUS Student Union (NUSSU), Union Camp - NUS ScrubUp! 3.0 Overseas Community Service Program - Rotaract Club of Singapore Double Specialisation - Finance and Supply Chain

    • Lund University School of Economics and Management

      -
      Bachelor of Business Administration - BBA Finance, Supply Chain & Logistics. 4.0
  • Experience

    • Raffles Medical Group

      Jan 2015 - Mar 2015
      Patient Service Associate - Intern

      - Served high net worth patients in the health check up department. - Facilitated the operations to ensure a smooth journey and short waiting time for patients.

    • National University of Singapore

      Aug 2015 - Apr 2020
      Final Year NUS Business Administration Student - Finance, Operations and Supply Chain Management
    • Homefix DIY

      May 2017 - Aug 2017
      Purchasing Intern

      • Generated Purchase, Sales & Transfer Orders for 16 retail outlets and 80 suppliers through the ERP system. Collaborated with Marketing Department on initiatives to increase awareness of ‘Home-Fix’ brand.• Analyzed sales data using Excel to determine the top 20% most profitable products, helping marketingdepartment to identify the products to increase profitability for the organization.

    • Sin Kian Chai Fowls Distributor

      Jan 2018 - Apr 2018
      Supply Chain Analyst

      SIN KIAN CHAI FOWLS DISTRIBUTOR is a Sole Proprietor, incorporated on 26 October 1988 (Wednesday) in Singapore. The Business's principal activity is wholesale of livestock, meat, poultry, eggs and seafood with retail sale of meat, poultry, eggs and seafood as the secondary activity.

    • Schneider Electric

      May 2018 - Jul 2018

      A global specialist in energy management and automation. • Used PRISM software (an Enterprise Content Management platform) to carry out spending analysis for 489 suppliers to achieve the organization’s goal of 3% cost savings and improved efficiency.• Coordinated with hundreds of international delegates across regions to reduce the supplier base from 489 to 100, increasing the organization’s negotiation power with the remaining suppliers.• Negotiated with 8 global distributors to escalate the delivery of goods that were in severe shortages.• Calculated the Key Performance Index and drafted the PowerPoint slides for Quarterly BusinessReview of 8 global distributors to maintain performance standards. Show less

      • Global Supply Chain, Procurement Intern

        May 2018 - Jul 2018
      • Schneider Electric GGitC Global Business Case Challenge National Finalist (First Runner Up)

        May 2018 - Jun 2018
    • Maybank

      Jun 2018 - Jun 2018
      Maybank Go Ahead Challenge National Finalist
    • BAT

      Jul 2019 - now

      I joined North Asia region as a NPI Manager, specializing in product lifecycle management of risk reduced tobacco heated devices and heated sticks new product launches.Notable new product launches in 2023: - Glo Hyper Air- Glo Hyper Pro (BAT first premium heated tobacco device)- Lucky Strike consumables for Glo2024 key focus:- New category ("Glo") expansion in new market - agility through regulatory uncertainty, navigating frequent changes International Assignment (Japan)I joined North Asia Demand Planning team as a Product Owner to stabilize the transformation of demand planning processes from SAP to Kinaxis Demand Forecasting system. My role is to manage Supply Planning for Japan, the top tobacco market in Asia Pacific & Middle East.As a Distribution Requirement Planner (DRP), my role is to ensure that our supply chain is lean and efficient in order to fulfil commercial delivery On Time & In Full (98% service level) at an optimal cost level (e.g. working capital costs and non-criminal losses). Coordinated Vendor Managed Inventory (VMI) implementation project, driving collaboration between material planners and suppliers to improve end-to-end supply chain visibility and reduce overall working capital.

      • New Product Introduction Program Manager

        Feb 2023 - now
      • Kinaxis Software Product Owner

        Feb 2022 - Feb 2023
      • Regional Distribution Requirement Planner

        Jul 2020 - Feb 2022
      • VMI Project Coordinator | Management Trainee

        Jul 2019 - Jun 2020
  • Licenses & Certifications

    • Data Visualization: Storytelling (2016)

      LinkedIn
      Apr 2021
      View certificate certificate
    • Running a Design Business: Presentation Skills

      LinkedIn
      Apr 2021
      View certificate certificate
    • Certified Marketer Level 1 (CM1) Credential

      General Assembly
      Sept 2022
      View certificate certificate
    • Data Science, Deep Learning & Machine Learning with Python Module 1

      UpCode Academy
      Jul 2018
    • Shane Snow on Storytelling

      LinkedIn
      Apr 2021
      View certificate certificate
    • AMPLIFY – Accelerating New Categories Capabilities

      BAT
      Jun 2024
      View certificate certificate
  • Honors & Awards

    • Awarded to Denise Yap
      GGiTC First Runner Up Schneider Electric Jun 2018 Go Green in the City, a global business case challenge organised by Schneider Electric.
    • Awarded to Denise Yap
      Top 4 National Finalist Teams Maybank Jun 2018 Maybank Go Ahead Challenge 2018
  • Volunteer Experience

    • Volunteer

      Issued by Tzu Chi Foundation (Singapore) on Dec 2014
      Tzu Chi Foundation (Singapore)Associated with Denise Yap
    • Team leader of Logistics, Welfare and Recreation

      Issued by YMCA of Singapore on May 2016
      YMCA of SingaporeAssociated with Denise Yap
    • Publicity Director

      Issued by Rotaract on May 2016
      RotaractAssociated with Denise Yap
    • Programs Executive

      Issued by National University of Singapore on Jan 2016
      National University of SingaporeAssociated with Denise Yap