Claire Waterson

Tasting Room Assistant

281 followers

Denver, Colorado, United States

Connect with Claire Waterson to Send Message

Connect

Connect with Claire Waterson to Send Message

Connect

Timeline
About me
Customer Success Analyst
Education
- State University of New York College at Potsdam
  2006 - 2010
  Bachelor of Arts (B.A.) Graphic Design
Experience
- Coyote Moon Vineyards
  Apr 2011 - May 2013
  Tasting Room Assistant
  As a Tasting Room Assistant I educated customers of our various types of wine to help them select one that fit their palette as well as managing the cash register and general up keep of the tasting room. I also traveled the state to vend at different wine tasting events and assist with tastings and sales.
- Tyco SimplexGrinnell
  Jan 2013 - Jan 2013
  Service Coordinator
  Within the Service Coordinator position, I answered customer calls to diagnose issues with life safety systems prior to scheduling a technician to perform service requests.
- SUNY Potsdam
  Jan 2015 - May 2015
  Sports Information Intern, Graphic Design
  During my time as a graphic design intern, I would assist the Sports Information director with tasks including the design and production of team schedules, fliers, athlete profiles, and other various information needed. Projects were developed using Creative Suites; mostly PhotoShop, InDesign and Illustrator, to create a professional, visually aesthetic final product in a timely manner.
- Wood Boat Brewery
  May 2015 - Jan 2016
  Beertender / Graphic Design
  Contributing to marketing and beer can design as well as helping staff the taproom and kitchen.
- Joyride Brewing
  Mar 2016 - now
  Beertender/Design & Marketing
  Throughout my career with Joyride Brewing, responsibilities have included brand awareness and educating customers of our product to best suit their palette, tap room sales, outside events and marketing as well as graphic design.
- Peak Event Partners
  Feb 2021 - Nov 2021
  Marketing Coordinator & Executive Assistant
  Assisting with any administrative needs, marketing, social media management and graphic design. Various duties also include assistance in HR; onboarding, screening and interviewing new hires.
- Mitratech TalentReef
  Nov 2021 - now
  - Customer Support Analyst
    Nov 2021 - now
  - Customer Support Analyst
    Nov 2021 - now
- Mitratech
  Aug 2022 - now
  Customer Success Analyst
Licenses & Certifications
- Cicerone Beer Server
  Cicerone Certification Program
Volunteer Experience
- A Very Special Arts Festival Workshop Leader
  Issued by SUNY Potsdam Art Department on May 2014
  Associated with Claire Waterson