Teddy Gamache

Experience

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  MassMutual Financial Group

  Jan 2007 - Jan 2008

  Insurance Agent

  • Successfully generated new business leads, executing sales by phone, door-to-door canvassing, civic group contact and networking seminars• Maintained client list and facilitated company relationships, fulfilling contract and financial requirements • Presented proposals to clients, completing new and anticipated orders and served client needs

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  BJB Properties

  Apr 2009 - Sept 2009

  Leasing Consultant

  • Marketed product through advertisements and online channels • Established relationships with prospective clients and provided excellent service to customers • Searched and presented product based on client specifications• Processed applications, consumer credit reports and other paperwork to finalize official contracts

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  Rosetta Stone

  Mar 2010 - Mar 2011

  Manager and Direct Sales Executive

  Language learning software kiosk employing three staff. Manager – Direct Sales,Hired and provided ongoing training of three employees. Performed annual performance evaluations. Managed kiosk inventory levels, cash-on-hand and bank deposits. Communicated about and coached staff on sales goals, policies, procedures, and expectations/ Ensured team delivered excellent customer service with professionalism Formulated recommendations regarding sales approaches when appropriate Show less

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  Universidad Popular

  Mar 2013 - Jun 2013

  Program and HR Manager

  Education platform serving undocumented refugees in the Latino community of Chicago to learn English and financial literacy.HR Manager Mar. 2013 – Jun. 2013 Recruited, screened, hired, and supervised 20 Youth Employment Program (YEP) Coordinators in the city’s second largest youth summer employment program. Created time line for recruitment and on-boarding of youth into the program. Coached YEP Coordinators to recruit, screen, and hire Mentors and 100+ youth. Coordinated and conducted orientations and interviews for youth interested in participating in YEP. Recruited twenty-plus local area employers to offer subsidized jobs to youth. Approved 100+ youth payroll documenting time with ADP Software. Facilitated YEP Coordinators, Mentors and youth orientations/trainings as required.  Created a healthy team and open-door culture of 120 direct and indirect team members. Fund Development Coordinator May 2012 – May 2013 Assisted Executive Director in assessing annual projections for private/public funding levels. Supported Coordinators and Executive Director in writing, editing, and administering all grants. Worked in collaboration with Coordinators, Business Manager, And Executive Director to assess program needs and potential avenues for funding. Established and maintained relationships with community partner organizations, elected officials, government agencies, foundations and local businesses. Created a development plan for each fiscal year. Identified/cultivated potential donors and obtained new private and public funding sources. Show less

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  Local Foods Grocer & Distributor

  Dec 2013 - Apr 2016

  Manager of Operations

  Manager of Operations (Wholesale) Reporting directly to the CEO, managed growth of operations from a one to 20-person staff and $500,000 in sales annually to just under $7M while maintaining excellent customer service and retention. Established daily operational routine. Managed payroll and operations budget. Identified, created and implemented numerous process improvements: Created a customer order fulfillment process which improved the accuracy and integrity of each order. Constructed matrices to track the efficiency of each employee’s efficiency and effectiveness in the order fulfillment process. Created a digital delivery stop log to track delivery efficiency during delivery process which also located where drivers were without having to place time consuming phone calls.  Implemented FIFO standards within continuously growing $200,000 inventory which significantly reduced product spoilage and ensured quality fresh product was delivered. Produced tiered grades for quality control of products which improved customer retention and satisfaction with product and price point options. Generated system to track efficiency across operations team which expedited delivery of product to customer and improved accuracy of inventory on-hand. Recruited and staffed niche workforce for growing Operations team:  Built a high performing team during period of significant organizational growth by creating specific performance criterion, evaluating team monthly and quarterly, and providing opportunities for staff to grow in their roles to stay engaged.  Successfully mediated conflict among team members that fostered a more cohesive team and individual accountability.  Facilitated entire warehouse relocation three times within a 24-hour period without lapse in customer order fulfillment and product quality. Show less

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  Creative Woodworks LLC

  Apr 2016 - Oct 2016

  Business Operations Manager-Interim
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  Intervale Center

  Nov 2016 - Jun 2019

  General Manager, Intervale Food Hub

  A social enterprise, IFH is a local food distributor that aggregates food from small to mid-size Vermont farms and distributes food direct to consumer and to wholesale markets/institutions like UVM’s dining service and the Vermont Foodbank. General Manager Hired to both grow the business and make the Hub sustainable giving fair market value to the farmers and staff receive livable wages and benefits. Manage staff of 5 including two department heads ensuring the social enterprise's growth and sustainability. Develop and oversee marketing, sales and outreach strategies with Marketing Manager. Oversee and support procurement, packing, distribution and food safety with the Operations Manager.  Increased order fulfillment efficiency 66% without increasing labor by shifting from batch packing to line packing. Reduced actual time to fulfill 100 orders from 9 labor hours to 3 labor hours.  Grew sales 34% without increasing expenses by creating a tighter, more consistent structure around sales and marketing activities including when and where social media posts were made, members received communications/phone calls, timing of direct mailers, and creating schedules for in-person outreach.  Increased member retention 14% by reducing errors on the packing line and re-enrolling first time members who had not renewed their membership.  Piloted home delivery and expanded throughout city of Burlington which contributed to sales growth by 50% on average and contributed to better retention through consecutive seasons.  Increased membership overall through home delivery as well as workplace and community delivery sites: Increased spring time members from 160 to 300 members, summer from 310 to 460 and the fall from 220 to 300+ in one year. Show less

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  Vermont Heartwood

  Aug 2019 - now

  Business Owner

  As a handy person with a diverse back ground in the trades, we complete a range of small jobs for homeowners and also make well loved furniture look new again. Custom crafted furniture by hand is also available.Our business is 100% referral based