Vinal Patel

Experience

• 

  Carphone Warehouse

  Jul 2008 - Jul 2013

  Senior Customer Consultant

  - Interacting with customers in order to gain a thorough understanding of their real needs and/or concerns- Exploring all available solutions that may be suitable to accommodate customer needs- Analysing and recommending the best available product by using my persuasive marketing techniques and influencing skills- Verifying and conducting appropriate security proofs on every sale processed- Collaborating with colleagues in order to maximise and achieve predefined store targets- Portraying a professional and confident attitude towards customers in order to build and maintain customer trust Show less

• 

  SQS Group

  Sept 2012 - Jan 2016

  Software Test Consultant
• 

  Morrisons

  Feb 2013 - Mar 2015

  - Led the planning, execution, reporting and co-ordination of testing throughout the SDLC for the replacement of a legacy mainframe and paper-based logistics system to ORWMS.- Chaired Test phase Quality Gates review meetings with business stakeholders.- Utilised Quality Center throughout the testing lifecycle; requirements coverage, test script creation, test execution and defect tracking.- Executed System Integration Testing (SIT) including the continuous end to end flow of data throughout the supply chain components for multiple warehouses. Show less - Responsible for planning, scoping, scripting, executing and reporting of the System Integration Testing following a Waterfall methodology; involving the continuous end to end flow of data throughout the supply chain components for multiple warehouses.- Utilising all modules of Quality Center throughout the testing lifecycle; requirements coverage, test script creation, test execution and defect tracking.- Liaising with subject matter experts from each supply chain component for the allocation of defects and tracking through to resolution Show less

  • Test Lead for Oracle Retail Business Suite Applications Rollout (SQS)

    Jan 2014 - Mar 2015

  • System Integration Test (SIT) Analyst for Oracle Retail Business Suite Applications Rollout (SQS)

    Feb 2013 - Jan 2014
• 

  SSE plc

  Apr 2015 - Dec 2015

  SIT Test Lead for Durabill DUoS Billing (SQS)

  - Oversaw the successful integration of Durabill into an existing legacy system, which is a regulatory compliant COTS software billing system for power charges incurred by Distribution Network Operators across the UK.- Prepared the SIT Test Plan that contributed towards the overall Test strategy and identified critical risks/mitigation plans to minimise impact of occurrence.- Prepared Test cases and Test scripts to fit business requirements and utilise all of the components involved with the end-to-end flow of data.- Planned work flow, assessed priorities, allocated timescales and distributed work per level of expertise required. Show less

• 

  Nabarro LLP

  Jan 2016 - Apr 2017

  IT Tester

  - Managed the entire IT Testing Function across the STLC from requirements analysis to test closure working within a pressurised Agile (SCRUM) software development environment.- Delivered all Test Cycles as the sole IT Tester using Microsoft Test Manager 2013 or Jira.- Prepared detailed bug reports, solutions and test evidences for traceability and transparency and ensured this was aligned with ISO27001 accreditation requirements.- Played a key role in daily stand ups to summarise and report on daily progress, bugs and impediments that may contribute towards the overall project 'RAG' status.- Developed Test cases and Test scripts for suitable Test coverage of user stories.- Produced Test completion reports, established the quality, risks and confidence level associated for stakeholders to conclude whether the product is fit-for-purpose.- Used Selenium Web driver and Visual Studio 2013 to implement a new POC for Test Automation. - Successfully implemented and matured the Nabarro LLP Test process, resulting in the delivery of a continuously increasing level of quality assurance across the company. Show less

• 

  Taskize

  Apr 2017 - now

  - Responsible for managing the entire development/release cycle from requirements gathering through to release/patch sign off.- Managed the QA Test approach as QA and Release Manager that has promoted good practices and improve quality throughout the entire cycle.- Played a key role in the company and product growing over 10-fold since being recruited as the sole QA.- Executed a full application spec to test coverage traceability matrix/health check to identify gaps in requirements and/or tests.- Successfully implemented a manual test framework, including maintaining test environments/data from scratch before building to an Automated framework.- Led the transition from the a fully manual regression testing cycle to an 80% automated regression cycle.- Ran daily stand-ups, Demo, go/no-go meetings as Scrum Master.- Prepared Test Plans for all projects and features to identify deliverables, scopes, responsibilities and associated Risks, Issues and dependencies.- Prepared test cases as well as test data for test case execution.- Coordinated and executed the completion of Regression Testing and assessed confidence levels across all components following any implemented unit/functional changes.- Chaired Triage sessions with Product and Development to assess, action and rectify issues through to resolution.- Maintained strong business stakeholder relationships, influenced decisions and ensured effective communication throughout all testing stages.- Worked with Product and Development in 3 amigo sessions to refine user stories and acceptance criteria, and prepared Test execution reports and summaries before reporting directly into the Chief Technology Officer.- Executed all Quality Assurance responsibilities across the SDLC, utilising case and scenario grooming through to Test Closure and Reporting. Show less

  • QA Lead

    Feb 2023 - now

  • QA Engineer

    Apr 2017 - Feb 2023