Shellie Bueno

Shellie Bueno

Sales Coordinator

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location of Shellie BuenoMethuen, Massachusetts, United States

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  • Timeline

  • About me

    PMP, Senior project manager, analyst; expert in process optimization and strategic delivery.

  • Education

    • Castle College

      1985 - 1987
      Associate of Science (A.S.) Business
    • Villanova University

      2009 - 2009
      Mastering Project Management Certificate Project Management
    • Franklin Pierce College

      1989 - 1991
      Bachelor's of Business Science Business Management
  • Experience

    • Hewlett-Packard

      Sept 1989 - Jun 1998
      Sales Coordinator

      Support of Chemical Analysis Group Regional VP; including managing funnel and forecasting, quarterly reports, and mentoring peers. Also member of Competency Document team in the creation of an Admin Assistant and Sales Coordinator Competency documents.

    • Agilent Technologies

      Jun 1998 - Jan 2000
      Technology Process Specialist

      Support of the Group Development Department through the database, metrics, reporting, research and analyzing new technologies sent in by external customers for internal reviewer and database entry.

    • Philips

      Jan 2000 - Jun 2002
      Business Development Analyst

      Managed design and implementation of new Worldwide Deal Flow database for Group Development Dept. Also managed deal flow process, including liaison to internal and external customers. Responsible for quarterly reporting and management of new web site design and implementation.

    • Parexel

      Nov 2006 - Jan 2021

      Key Results & Responsibilities: • In addition to the project management role, additional key results and responsibilities are below• US Account Lead – Provide leadership for the account for US based project managers. Responsible for bringing new processes to US account team, training new employees, champion & SME for the processes, holding team meetings, updating documentation• US Account Leadership - Quality Inquiries/CAPA team member, including creating new CAPA tracking spreadsheet for account team• UAT Process Improvement WIG (Wildly Important Goal) Training & Communication Workstream Lead• New Customer Service Change Request WIG process champion - responsible for process queries, escalating issues to SME Committee and recommendations for improvement Show less Key Results & Responsibilities:• Project Manager for the PAREXEL Informatics Logistics Solutions Client Services team, providing day to day management of projects. The Project Manager serves as the primary operational interface between the client and PAREXEL Informatics RTSM Services, responsible for the oversight of timelines, milestones, and financial health during the study lifecycle.• Provide tactical management and leadership to project teams to ensure client projects proceed on time, within budget with quality, and risk management, therefore maintaining and enhancing client satisfaction.• Drive client meeting with program manager to review systems and improvements requested• Manage difficult studies Show less • Promoted to Sales Operations Manager role from Sales Analyst to provide leadership to PCMS (PAREXEL Consulting and Medical communications business units) analysis team. Manager quarterly & ad hoc reporting and sales analysis, including but not limited to PCMS forecasting, sales compensation, and CRM data integrity. Train all PCMS CRM users on database processes. Manager various projects, as neededKey Results & Responsibilities:• Manage the following processes: Forecasting for two business units, sales compensation/commissions, reporting, CRM dashboards; including weekly forecast meetings with sales team, weekly KPI reports; quarterly business activity report• Streamlined global CRM database (Salesforce.com) training by moving to online training for new users, thus creating a time savings. This project came in under budget and on time.• Streamlined global commissions process through increased turn-around time and shorter review process through use of macro and less reviews needed by sales team Show less

      • US Account Lead Project Manager

        Jan 2017 - Jan 2021
      • PI Project Manager/Logistic Solutions Client Services

        Jan 2015 - Jan 2017
      • PCMS Sales Operations Manager

        Nov 2008 - Jan 2015
      • Sales Business Analyst

        Nov 2006 - Nov 2008
    • Parexel/Calyx

      Apr 2021 - Feb 2024
      Senior Project Manager

      Key Results & Responsibilities: • US Account CAPA management team• US Account Lead, managing the Account IRT meeting• Responsible for several project processes, SLAs and KPIs• Project manager for more complex projects

  • Licenses & Certifications

    • Project Management Professional (PMP)

      Project Management Institute
      Oct 2024
    • Agile Project Management Certifications

      Six Sigma Global Institute
      Nov 2024
    • Microsoft Planner Essential Training (2021)

      LinkedIn
      Oct 2024
      View certificate certificate