Moaz Dahhan

Experience

• 

  American University of Sharjah

  Jan 2010 - Oct 2010

  Student Helper

  Managing new student files Registering new students into the system Issuing ID’s for new students

• 

  American University of Sharjah

  Jul 2011 - Sept 2011

  Trainee

  Exposed to MDF architecture Telecommunication section Technician at the academic computing group AUS IT network section

• 

  The Arms Group

  Mar 2013 - Mar 2014

  Valuation Consultant

  Technical Support Engineer

• 

  MBC GROUP

  Mar 2014 - Dec 2020

  NOC Engineer

  • Lead, plan, and deploy upgrades and changes or implementations on all company machines through SCCM• Create custom test environments to provide proof of concept before implementing into production• Maintain and upgrade custom OS images that will be deployed on company machines• Monitor and maintain all SCCM primary and secondary sites in all remote branches • Migrated on premises files shared to SharePoint effectively.• Delegated tasks to team members daily to achieve scheduled goals.• Maintained security machines, by deploying MS patches monthly basis.• Effectively onboarded 1200+ machines to ATP(Advanced Threat Protection), which led to the elimination of SEP (Symantec Endpoint Protection) licenses.• Setup Skype for business environment.• Migration from SFB to MS Teams in April/2020 Show less

• 

  MBC Media Solutions

  Jan 2021 - now

  • On boarding users on various applications ensuring smooth implementation (MS Dynamics, MMS Works platform, SharePoint Migration).• Implement IT Asset Management solutions for MMS's users.• Provide required training sessions and ongoing support to non-technical users.• Upgrade and maintain network infrastructure appliances to stable firmware.• Investigate and resolve network issues or unexpected blackouts, report and analyze to work with network designers to better enhance the network. Show less * Provide required assistance to Finance with adjusting\analyzing IT budget in MMS.* Procurement all IT assets and maintain assets procured as per the guidelines.* Handle the setting up, training, and handover of IT assets* Arrange and install network hardware and software as directed by the updated tasks and required work.* Upgrade and maintain network infrastructure appliances to stable firmware.* Support and oversee firewall operations in compliance with established IT security procedure.* Undertake full IT administration duties.*Investigate and resolve network issues or unexpected blackouts; report and analyze to work with network designers to better enhance the network. Show less

  • Senior Information Technology Specialist

    Feb 2023 - now

  • IT Specialist

    Jan 2021 - Feb 2023