Faisal Shakeel

Experience

• 

  IntelliJect Solutions

  Mar 2011 - Feb 2013

  Academic/Content Writer

  Provided solutions to academic writing projects specializing in Management studies mostly from Australian Universities.

• 

  TGOC

  Jun 2011 - Aug 2012

  CSR

  Managed a Canadian based telecom service databaseManaged customer’s bills, complaints, and usage of the servicesPromoted and sold new package offers Was part of developing and implementing marketing plan of an organic fertilizer

• 

  NextCrawl Inc.

  Apr 2013 - Oct 2014

  Marketing Executive

  Was solely responsible for the company online marketing campaignPromoted different products of the company through web advertisementWas responsible for writing web content, ads content, and other formal documentationWas part of quality assurance team as well and had responsibility for black box testingCoordinated in different projects in order to monitor and maintain the data and flow of informationAssisted in research and analysis for different business prospects Show less

• 

  Active Key Solutions

  Sept 2013 - Apr 2014

  Data Support Specialist

  • Worked in tandem with US team to improve the quality and cost of healthcare services • Contributed in improving integrated delivery system by streamlining the flow of information

• 

  Khaadi SMC Pvt. Ltd.

  Sept 2016 - now

  • As Seconded Regional Head delivered PKR 5bn business with 35% YoY growth • Devised expansion road map and identified 4 business expansion opportunities within 6 months • Shaped and enabled team to meet operational expectations through customer centric approach which resulted in 10% improvement in conversion rate in 8 months• Laid out operational infrastructure to delivery enhanced customer experience for a new business platform (Khaadi Experience Hub) that led 2x increase in business• Implemented retail store productivity model at 3 pilot stores which resulted in average improvement by 10% Show less

  • Regional Head South - Seconded

    Apr 2021 - now

  • Retail Operations Manager

    Jul 2018 - Mar 2021

  • Shift Manager

    Sept 2017 - Jul 2018

  • Store Manager

    Mar 2017 - Aug 2017

  • Management Trainee Retail

    Sept 2016 - Feb 2017