Rob Esparza

Experience

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  Innovative Business Technology

  Jan 1995 - Oct 1997

  Systems Engineer

  Led over 10 technical projects to design and implement infrastructure and networking equipment.Generated recommendations and quotes for software and hardware solutions for clients.Troubleshot and resolved server and workstation issues at customer sites.

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  IKON Office Solutions

  Oct 1997 - May 1998

  Senior Systems Engineer

  Directed and supervised technical teams to complete enterprise level technology upgrades.Defined configuration and system level change processes and managed server configurations and installations.Developed standard images and methodologies for the installation of 1500 workstations.

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  MicroAge Consulting

  May 1998 - Sept 2000

  Project Manager/Systems Engineer

  Managed all technical project details for several multi-million dollar corporate real estate projects including the new concourse in terminal 4 of Phoenix Sky Harbor Airport.Created and developed project charter and scope documents with customers and technical representatives to define project objectives.Proposed and implemented designs for cabling plants, server equipment/software, LAN/WAN infrastructure, and closed circuit television systems for several international airports.Developed budgets and tracked all expenditures for large scale IT projects. Show less

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  Innovative Business Technology

  Oct 2000 - Nov 2003

  Principal/Senior Systems Engineer

  Provided strategic leadership in pursuing and securing new business opportunities with new and existing clients to support a business growth rate of 25% per year.Proposed and implemented various technology solutions for enterprise networking environments including server hardware, software, infrastructure, internet security, and workstation automation through the use of standard project management practices.Mentored junior and senior engineers and identified opportunities for development. Show less

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  Unisys

  Nov 2003 - Mar 2008

  Managed the team that designed, implemented, and maintained the Department of Homeland Security (DHS) Sensitive but Unclassified (SBU) enterprise which encompassed 12k users, 500 network devices, and over 300 Windows based servers. Moved services from the main datacenter in Ashburn, VA to Stennis, MS in 4 months on schedule, with little service disruption. This migration included over 300 servers, 30TB of data, Active Directory, Exchange 2003, and file services. Established, managed and completed a portfolio of over 50 projects over a 2 year period while maintaining an overall client satisfaction rating of 4.7 out of 5.Met or exceeded all service level agreement metrics for mission related infrastructure for over 2 years. Show less Led a team of 12 engineers to develop new enterprise solutions, as well as maintain the existing SBU environment that provides mission enabling services for DHS.Designed, developed and delivered a redundant, highly available environment for the Homeland Security Operations Center to provide authentication, email, file, print, and internet connectivity that allowed a seamless transition of services in the event of a disaster to another secured facility.Architected and implemented a clientless SSL VPN solution to provide role and client configuration based access control capabilities for up to 5000 concurrent connections.Defined and implemented a full disk data at rest encryption solution for over 2200 laptops within 6 months. Show less

  • Engineering and Operations Director - Department of Homeland Security

    Jan 2006 - Mar 2008

  • Systems Engineering Lead - Department of Homeland Security

    May 2004 - Jan 2006

  • Security Architect - Department of Homeland Security

    Nov 2003 - May 2004
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  Unisys

  May 2008 - Mar 2019

  Lead multiple teams in development of Microsoft messaging, unified communications, managed desktop, virtual desktop, deployment of Microsoft hybrid cloud and productivity solutions with integration with Office 365 and Azure Pack.For the New South Wales government in Australia, developed and led the team that deployed a highly available hybrid cloud IaaS fabric using Windows Azure Pack, 2012 r2 Hyper V/Scale Out File Services, and System Center. Additionally, deployed on premise Exchange 2016, Skype for Business 2015, Configuration Manager, and are in the process of developing RDS VDI for delivery in a multi-tenant ‘as a service’ model.Responsible for development of the Global service offerings and artifacts for identity and access management, messaging, unified communication, managed desktop, virtual desktop, enterprise mobility, and SharePoint / OneDrive / Yammer services. Offerings include hardware, software, licensing, deployment migration and ongoing support with multiple artifacts to short track sales and deployment.Developed of key relationships with senior management at several major accounts to provide Trusted Advisor advice and consultation on strategic cloud adoption. Show less Led groups of 5-20 Technical Subject Matter Experts in decomposing government requirements to define, develop, and estimate technical solutions for services such as authentication, email, storage, collaboration, wide area and local area connectivity, VPN, anti-spam/malware, client imaging, application packaging, enterprise management, virtualization, and service / infrastructure monitoring for over $2B in government contracts.Collaborated with Proposal Management Teams to assess the competition for each proposal and identify corporate discriminators, win themes, and price to win objectives.Developed ITIL compliant Work Breakdown Structures and organization/staffing plans to deliver program management, engineering, operations (Tiers 1-3), and security services. Established and fostered vendor and subcontractor relationships to integrate the latest product and service offering into the technical solution.Developed technical projects for the technical solution, organized into portfolio streams to simplify staffing and normalize funding requirements throughout the periods of performance. Show less Led winning team to define, propose and negotiate the 10 year, $7M contract to migrate 5000 INL users from aging Lotus Notes environment to Google Apps for Government SaaS Cloud.Successfully led effort to provide the first ever government migration to the cloud that included International Traffic in Arms Regulation data and met significant governmental cyber security controls including NIST 800-53 and FISMA Moderate requirements.Managed over $1.8M budget for implementation, and was responsible for the ongoing operations and maintenance phase of the contract.Provided all project communication and managed day-to-day relations with Director and CXO level customer personnel, as well as Vice President and Managing Vice President level contacts within Unisys Federal.Completed the migration to the cloud and built the infrastructure to support Single Sign On for the Google Apps for Government environment and provided mobile management for over 1000 Android, iPhone, and Blackberry devices.Managed several large subcontracts and subcontractors to deliver the migration and continue providing ongoing security and support for the solution. Show less Led groups of 5-20 Technical Subject Matter Experts in decomposing government requirements to define, develop, and estimate technical solutions for services such as authentication, email, storage, collaboration, wide area and local area connectivity, VPN, anti-spam/malware, client imaging, application packaging, enterprise management, virtualization, and service / infrastructure monitoring for over $3B in government contracts.Collaborated with Proposal Management Teams to assess the competition for each proposal and identify corporate discriminators, win themes, and price to win objectives.Developed ITIL compliant Work Breakdown Structures and organization/staffing plans to deliver program management, engineering, operations (Tiers 1-3), and security services. Established and fostered vendor and subcontractor relationships to integrate the latest product and service offering into the technical solution.Developed technical projects for the technical solution, organized into portfolio streams to simplify staffing and normalize funding requirements throughout the periods of performance. Show less

  • Lead Solution Architect US and Canada, Workspace Productivity Services

    May 2016 - Mar 2019

  • Technical Solutions Development Director

    May 2014 - May 2016

  • Program Manager - Idaho National Lab; Department of Energy

    Mar 2011 - May 2014

  • Technical Solutions Development Architect

    May 2008 - Mar 2011
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  Microsoft

  Mar 2019 - now

  Support Technology Advisor - Senior Customer Engineer

  Advised many Fortune 500 companies (including several large financial institutions) in Azure cloud adoption and on-premises workload migration to IaaS and PaaS services resulting in better company agility and cost savings.Influenced over $60 million in Azure Consumed Revenue contracts for FY22, supporting cloud adoption and infrastructure optimization while promoting new and existing cloud features.Led team of highly technical Customer Engineers and Cloud Solution Architects for a large Investment company in support of their complex Azure environments, and delivery of cloud services to other organizational business units.Developed and delivered security documentation and key technical workshops to facilitate adoption of cloud services such as Azure Files, Azure AD, and Chaos Studio. Show less