Deep Enrich
Sadia Afrin
Asst Manager
620 followers
Dhaka, Bangladesh
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About me
Manager, Level3 Carrier Limited | NOC | CCNA | CCNP |
Education
Ahsanullah University of Science and Technology
2004 - 2009Bachelor of Engineering - BE Telecommunications Engineering
Experience
Aamra Networks Limited
Feb 2016 - Feb 2019Asst Manager⮚ Team Leader & supervisor of the technical service team.⮚ Ensure customer need is fulfilled with proper support & service by the team members.⮚ Supervise the Support process & system automation.⮚ Deliver product knowledge & technical assessment. Team management & market research
A. K. Khan Telecom Limited
Feb 2021 - Oct 2022Customer Service Manager
Feb 2021 - Oct 2022Customer Service Manager
Feb 2021 - Oct 2022
Link3 Technologies Limited
Nov 2022 - Dec 2024Deputy Manager⮚ Lead the Technical Key Account Manager Team⮚ Planning, organizing and evaluating the operations of the departments.⮚ Supervise their professional development and training programs.⮚ Analyzing departments and individual’s monthly performance reports .
Level3 Carrier Limited
Dec 2024 - nowManager NOC
Licenses & Certifications
- View certificate
Cisco Certified Specialist - Enterprise Advanced Infrastructure Implementation
CiscoSept 2020
Juniper Networks Certified Associate - Junos (JNCIA-Junos)
Juniper NetworksFeb 2025- View certificate
Cisco Certified Specialist - Enterprise Core
CiscoSept 2020 - View certificate
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
CiscoSept 2014 - View certificate
Cisco Certified Specialist - Security Core
CiscoAug 2023 - View certificate
Cisco Certified Network Professional Enterprise (CCNP Enterprise)
CiscoSept 2020
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